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Troubleshooting
This product does not contain any parts that are serviceable by the user. In
case of a fault, contact the manufacturer or authorised service department.
Exposing the internal parts inside the device may endanger your life. The
manufacturers guarantee does not extend to faults caused by repairs
carried out by unauthorised third parties.
No Sound
Cause
Volume not turned up.
Solution
Adjust the main volume knob.
No sound from Bluetooth connection
Solution
Check whether external device requires password“0000" to start with.
WiFi not connecting
Solution
Ensure WIFI mode is selected in settings and the correct passcode is
being entered for the WIFI modem.
Static Sound
Cause
Signal reception too low.
Solution
Adjust the antenna or move the unit to a stronger signal location.
Sound is distorted
Cause
Volume is too high
Solution
Reduce the volume
Desired station not found
Cause
Weak signal
Solution
Use the Manual Tune function.
NO DAB functions
Cause
No DAB coverage in your area.
Poor reception
Solution
Adjust the position of the aerial.
The display is blank.
Cause
This may occur if the broadcaster changes the label of a service or
removes a label while tuned.
Solution
The radio will try to retune.
Perform a scan.
NO Power
Cause
The adaptor is not connected to the wall outlet.
Solution
Make sure the adaptor is plugged.
10


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