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6
Hoofdstuk 6
PROBLEEMOPLOSSING
Dit hoofdstuk beschrijft de probleemoplossing en het verwijderen van vastgelopen papier.
PROBLEEMOPLOSSING
Raadpleeg deze probleemoplossing voordat u de helpdesk belt wanneer u problemen ondervindt bij het gebruik van
de kopieermachine. Veel problemen kunnen namelijk eenvoudig door de gebruiker zelf worden opgelost. Zet de
hoofdschakelaar uit, haal de stekker uit het stopcontact en neem contact op met uw service leverancier wanneer u
het probleem niet met behulp van deze probleemoplossing kunt verhelpen.
MACHINE- EN KOPIEERPROBLEMEN
De machine werkt niet..................................................................................................................................... 53
Kopieën zijn te donker of te licht. .................................................................................................................... 53
Blanco kopieën................................................................................................................................................ 53
Het gebruikte kopieerpapierformaat verschilt van de geselecteerde papierformaatinstelling......................... 53
Er verschijnen kreukels in het papier of de afbeelding vervaagt op sommige plaatsen.................................. 54
Papierstoring................................................................................................................................................... 54
Origineelformaat wordt niet automatisch geselecteerd................................................................................... 54
Kopieën zijn vlekkerig of vuil........................................................................................................................... 55
Er verschijnen witte of zwarte strepen op de kopieën..................................................................................... 55
Het papierformaat voor een papierlade kan niet worden ingesteld.................................................................55
Een kopieeropdracht stopt voortijdig............................................................................................................... 55
De ENERGIEBESPARING-indicator ( ) brandt. .......................................................................................... 55
Eén van de alarm-indicators ( ,,, ,) brandt of knippert............................................................ 55
De verlichtingsrail flikkert. ............................................................................................................................... 55
PRINTER- SCANNERPROBLEMEN
De machine print niet. (ON LINE-indicator ( ) knippert niet)......................................................................... 56
De machine print niet. (ON LINE-indicator ( ) heeft geknipperd)..................................................................56
Het afdrukken gaat langzaam. ........................................................................................................................ 57
De afdruk is te licht en ongelijkmatig............................................................................................................... 57
De afdruk is vuil............................................................................................................................................... 57
De afdruk is scheef of valt buiten het papier................................................................................................... 58
Eén van de alarm-indicators ( ,,, ,) brandt of knippert............................................................ 58
Gebrekkige scankwaliteit. ............................................................................................................................... 59
Afbeelding kan niet worden gescand. ............................................................................................................. 60
Overdracht van scangegevens gaat langzaam............................................................................................... 60
Kennisgevingpagina wordt afgedrukt.............................................................................................................. 61
Software verwijderen....................................................................................................................................... 61
INDICATORS EN DISPLAYMELDINGEN........................................................ 62
VASTGELOPEN PAPIER VERWIJDEREN...................................................... 63
TONERCARTRIDGE VERVANGEN................................................................. 70
54


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