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AQUOS CRYSTAL X
User Guide
1
AQUOS CRYSTAL X
AQUOS CRYSTAL X User Guide
Contents
Introduction
About the User Guide........................................................ 3
Accessing Instructions on Handset................................... 3
Getting Started
Package Contents............................................................... 8
Parts & Functions.............................................................. 8
Battery Cover Installation...............................................10
USIM Card Installation..................................................... 11
Handset Memory & SD Card............................................ 12
Charging Handset..............................................................16
Power On/Off................................................................... 17
Touchscreen Operations................................................... 18
Initial Settings..................................................................19
Basic Operations
Basic Operations...............................................................22
Applications.......................................................................27
Handset Phone Number.................................................... 27
Manner Mode.....................................................................28
Airplane Mode................................................................... 28
Text Entry.........................................................................29
Google Account................................................................. 31
Google Play....................................................................... 33
Security Codes.................................................................. 35
USIM PIN............................................................................36
Screen Lock....................................................................... 37
Hiding Contacts................................................................ 38
Software Updates.............................................................40
Handset Interface
Welcome Sheet (Lock Screen) Basics...............................44
Feel UX Home Basics........................................................45
Status Bar......................................................................... 46
Notifications Window.......................................................48
Using Quick Launcher.......................................................49
Using Mini-Applications & Mini-Widgets........................ 51
Customizing Feel UX Home.............................................. 52
Childlock............................................................................ 56
Copying Onscreen Text (Copy Anywhere).......................56
Using KAKU Notepad........................................................ 57
Phone
Calling................................................................................ 60
Optional Services..............................................................63
Address Book.................................................................... 68
Messaging & Internet
Messaging.......................................................................... 72
S! Mail Initial Setup.........................................................72
Sending S! Mail/SMS.........................................................73
Opening & Replying to S! Mail/SMS................................75
Creating/Sending Gmail....................................................77
Opening Received Gmail................................................... 78
Using Email........................................................................79
Using Chrome.................................................................... 81
2
Camera
Capturing Photos..............................................................88
Recording Videos.............................................................. 90
Music & Images
Music Files (Music)........................................................... 94
Viewing & Managing Photos/Videos (Album)..................95
Connectivity
Wi-Fi...................................................................................98
Tethering Option............................................................ 101
Bluetooth
®
...................................................................... 101
Global Services
Global Roaming............................................................... 106
Calling from Outside Japan...........................................107
Handset Settings
About Settings............................................................... 110
Profile Settings.............................................................. 111
harman/kardon audio Settings...................................... 111
Sound Settings................................................................112
Wallpaper & Display Settings........................................114
Energy Saving Setting....................................................116
Useful Settings...............................................................119
Device Info...................................................................... 125
Add Account....................................................................126
Call Settings................................................................... 127
Mail Settings...................................................................129
Guide Settings................................................................ 132
Home Applications Setting............................................ 133
Data Usage Settings...................................................... 133
Storage Settings.............................................................135
Application Settings.......................................................136
Data Transfer................................................................. 137
Other Settings................................................................139
For Assistance
File Storage.....................................................................152
Backup & Restore...........................................................152
Troubleshooting.............................................................. 153
Specifications..................................................................155
Warranty & After-Sales Service................................... 156
Customer Service............................................................156
Safety Precautions
Safety Precautions.........................................................158
Important Product Information.....................................166
Handset & Hardware Care............................................. 167
General Notes................................................................. 169
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 171
3
Introduction
AQUOS CRYSTAL X
Introduction
About the User Guide
Thank-you for purchasing this product.
Before You Begin
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by contract conditions.
Guide Usage Notes
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for app sheet in Feel
UX Home.
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD/microSDHC/microSDXC Card is referred to as "SD
Card."
"402SH" here refers to this mobile phone "AQUOS CRYSTAL X."
Accessing Instructions on Handset
Launching Guide
In app sheet, (Basic) (Guide)
Guide top screen opens.
・Guide usage information and confirmation for automatic
updates appear at initial startup. Follow onscreen prompts.
Enable/Disable Automatic Checking for
Updates
In Guide top screen, Auto Update on /
off Back
4
Launching Guide from Notifications
Window
Launch the Guide from Status Bar when indicator is shown.
This is convenient such as when wanting to check how a
function works.
Drag Status Bar down for Notifications Window
Notifications Window opens.
Tap here for Guide
Guide top screen opens.
Checking Operation Descriptions for
Functions from Notifications Window
Guide can be launched from Notifications Window while
some apps/functions are active to access an operation
description.
・Guide top screen sometimes appears instead of operation
description.
Hiding Status Bar Indicator
Hide indicator appearing in Status Bar.
Drag Status Bar down for Notifications Window Tap here
for Guide
Guide top screen opens.
・If confirmation appears, follow onscreen prompts.
Alternatively, in app sheet, (Settings) Guide .
Indicator
off Back
Indicator is hidden.
5
Introduction
AQUOS CRYSTAL X
Using Guide
Item Description
Enter
information
to search for
Search for items in Guide.
Open Guide
Check how to operate handset by
category, and use voice searching for
operations to check.
FAQ
Check frequently asked questions, and
quickly access the FAQ mobile site.
6
Getting Started
Package Contents............................................................... 8
Parts & Functions.............................................................. 8
Battery Cover Installation...............................................10
USIM Card Installation..................................................... 11
Handset Memory & SD Card............................................ 12
Charging Handset..............................................................16
Power On/Off................................................................... 17
Touchscreen Operations................................................... 18
Initial Settings..................................................................19
8
Package Contents
Package Contents
・Handset (AQUOS CRYSTAL X)
・Battery is built into handset.
・One Seg Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty
Parts & Functions
Handset Parts
Name Description
Display
Touch to select menu items, open
functions, scroll pages, etc.
Notification
Lamp
Illuminates while charging or for
notifications (missed calls, new messages,
etc.).
Proximity/
Light Sensor
Light Sensor detects ambient light level.
When Sweep ON
1
or Grip Sensor is
enabled, also prevents Touchscreen
misoperation during calls.
External
Device Port
Connect AC Charger or Micro USB Cable
here.
Headphone
Port
Connect One Seg Antenna Cable or
Headphones with Mic (optional accessory)
here.
Receiver
Area
Hear other party's voice through this.
2
Internal
Camera
Use to shoot photos or videos of yourself.
Mic
Talk to other party through this.
1 For Sweep ON, see "Wallpaper & Display Settings."
2 For details, see "Direct Wave Receiver."
9
Getting Started
AQUOS CRYSTAL X
Name Description
Mobile
Light
Use as a camera flash, flashlight, etc.
External
Camera
Shoot photos or videos.
Mic
(Recorder Mic)
Captures ambient sounds while recording
videos.
FeliCa
Mark
Hold up to reader/writer when using NFC/
Osaifu -Keitai
®
.
Grip Sensor
Turns on Display, etc. when handset is
held with both right and left sensors
touched.
Speaker
Listen to music, video sound, One Seg, etc.
Direct Wave Receiver
Handset is equipped with a "Direct Wave Receiver" which
transmits sound by vibrating Display. Although there is
no hole in Receiver Area, you can call by holding handset
anywhere up to ear.
For better hearing:
・Holding handset to your ear
Hold Receiver so that it covers your ear as much as
possible and blocks out surrounding noise for clearer
sound. Adjust the position of handset up, down, left,
or right to suit your hearing and the surrounding
environment.
・Do not place stickers, films, etc. on Display. Other party's
voice may become hard to hear.
・How well sound can be heard differs with each individual.
・How well sound can be heard depends on the surrounding
environment.
・Make sure not to cover Mic with your finger, etc. during
a call.
・When an earphone is connected to handset, sound is from
the earphone instead of Direct Wave Receiver.
Handset Keys
Name Description
(Power Key)
Lock/unlock screen. Long Press for power
on/off, Reboot, Airplane mode, etc.
Volume Up
Key
Increase Volume. Long Press for Mobile
Light on/off (in Welcome sheet (lock
screen)).
1
Volume
Down Key
Decrease Volume. Long Press to activate/
cancel Manner mode (in Welcome sheet
(lock screen) or Feel UX Home).
1 Alternatively, to turn off Mobile Light, open Notifications
Window and Tap Mobile light on .
10
Battery Cover Installation
Battery Cover
General
Use handset with Battery Cover installed.
Replacement
If Battery Cover is damaged, replace it with a new one.
Protective Sheet Cautions
Heat Caution
Protective Sheet ( ) may be hot to the touch while
power is on or immediately after powering off, leading to
burn injuries.
Under Protective Sheet
There are Battery and precision parts under Protective
Sheet. Do not peel, damage or subject it to impact; may
cause malfunction, overheating, ignition, electric shock,
impairment, burn injuries, etc.
Removing Battery Cover
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Installing Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
11
Getting Started
AQUOS CRYSTAL X
USIM Card Installation
USIM Card is an IC card containing customer and
authentication information, including handset number.
Handling USIM Card
・Customer is responsible for any damage caused by inserting
USIM Card in an other-brand IC card reader, etc. SoftBank
Mobile Corp. is not responsible in such case.
・Always keep the IC chip (metal) clean.
・Wipe clean with a dry, soft cloth.
・Avoid applying labels. May damage USIM Card.
・See instructions included with USIM Card for handling.
・USIM Card is the property of SoftBank Mobile Corp.
・USIM is replaceable (at cost) in case of loss/damage.
・Return USIM Card to SoftBank Mobile Corp. when cancelling
subscription.
・Returned USIM Cards are recycled for environmental
purposes.
・Note that USIM Card specifications and performance may
change without notice.
・It is recommended that you keep a separate copy of
information that is stored on USIM Card. SoftBank
Mobile Corp. is not responsible for damages from stored
information that is lost.
・Always follow emergency procedures to suspend service if
your USIM Card or handset (USIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Always power off handset before inserting/removing USIM
Card.
IC chip (metal)
Inserting USIM Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Insert USIM Card into USIM Card Slot
・Check orientation of USIM Card (see notch), then gently
place it with IC chip facing down.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
12
Removing USIM Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Remove USIM Card
・Push out USIM Card from the back (◯), and carefully remove
without bending.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
Handset Memory & SD Card
Handset supports SD Card up to 128 GB. Some SD Cards may
not operate properly.
Handset memory can be used for saving data including system
data, applications, and video and photos taken with Camera.
Handset Memory/SD Card Usage Notes
Handset Memory/SD Card Files
Handset memory/SD Card files may be lost/altered due
to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important files
regularly. SoftBank Mobile Corp. is not liable for any
damages resulting from loss/alteration of files.
・Never power off while files are being accessed.
microSDXC Card
Handset supports microSDXC Cards (SDXC-compatible SD
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Exchanging Files with Non-SDXC-Compatible
Devices
To exchange files between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card files. In such cases, do not format
the microSDXC Card on that device even if prompted to do
so.
Formatting deletes all microSDXC Card files and changes
the file system. The original memory capacity may
be unavailable after formatting. To use a corrupted
microSDXC Card, format it on an SDXC-compatible device.
SD Cards Previously Used with Other Mobile
Phones
When installing an SD Card that was previously used with
another mobile phone (for example, a phone used before
changing phone models), the message "Application data
is present in the microSD." may appear. To use the data
on the SD Card, first transfer it to handset memory as
follows.
Drag Status Bar down and open Notifications Window
Application data is present in the microSD. Follow
onscreen prompts.
・When a folder or file in handset memory has the same
name as that on SD Card, confirmation appears asking
whether to overwrite the folder or file. Overwritten data
in handset memory cannot be recovered; use appropriate
care when transferring.
13
Getting Started
AQUOS CRYSTAL X
Handset Memory
By default, media files, including videos and photos taken
with handset, are saved in handset memory. Even with
downloaded commercially-available apps described as saving
data on SD Card, data is saved in handset memory.
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
Inserting SD Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Install SD Card
・Insert SD Card all the way gently without bending and with
terminals facing down.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
14
Formatting SD Card
When using a new SD Card for the first time, format it on
handset before trying to save images, music, etc.
・Formatting deletes all SD Card files.
・Charge handset while formatting or charge it adequately
beforehand.
In app sheet, (Settings)
Storage
Erase microSD
Erase SD card
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
Erase everything
All SD Card files will be deleted.
15
Getting Started
AQUOS CRYSTAL X
Unmounting SD Card
In app sheet, (Settings)
Storage
Unmount microSD OK
Unmount microSD changes to Mount microSD . (SD Card
is unmounted.)
To have SD Card recognized again, Tap Mount microSD .
Removing SD Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Remove SD Card
・Gently pull it straight out.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
16
Charging Handset
Battery is built into handset.
Lithium-ion Battery
This product requires a lithium-ion battery. Lithium-
ion batteries are recyclable. To recycle a used lithium-
ion battery, take it to any shop displaying the recycling
symbol.
・To avoid fire or electric shock, do not short-circuit or
disassemble Battery.
Troubleshooting
Q. Notification Lamp flashes while charging
A. Charging is not in progress. Use specified Charger for
charging.
If charging still does not start, contact a SoftBank
Shop or SoftBank Customer Support, General
Information.
Q. Cannot charge handset abroad
A. SoftBank Mobile Corp. is not liable for problems
resulting from charging handset abroad.
Charging Cautions
Handling Cables
Do not pull, bend, or twist cable; may damage the cable.
Battery Care
To help maintain performance and life of Internal Battery,
do not store in the following conditions.
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Battery level should be at approximately 40% for optimal
storage.
Bulges of Internal Battery
Depending on usage, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or SoftBank Customer Support, General Information.
AC Charger
AC Charger is an optional accessory. Be sure to use SHCEJ1 or
ZTDAC1 (Micro USB, 1.0 A) specified by SoftBank Mobile Corp.
The following explains how to charge handset using SHCEJ1.
・See User Guide for corresponding AC Charger.
Insert Micro USB plug of AC Charger into External Device Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug before inserting it.
Extend blades and plug AC Charger into AC outlet
Charging starts and Notification Lamp illuminates red.
Notification Lamp goes out when charge is full.
・Notification Lamp illuminates green when charge is almost
full.
After charging, remove Micro USB plug from External Device
Port, then unplug AC Charger and retract blades
17
Getting Started
AQUOS CRYSTAL X
USB Charging
Connect handset to a PC with Micro USB Cable (SHDDL1;
optional accessory).
・Turn on PC first.
・Handset may not charge or charge slowly depending on
connection/PC status.
Insert Micro USB plug of Micro USB Cable into External Device
Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug before inserting it.
Insert USB plug of Micro USB Cable into PC USB port
Charging starts and Notification Lamp illuminates red.
Notification Lamp goes out when charge is full.
・Notification Lamp illuminates green when charge is almost
full.
After charging, remove Micro USB Cable from handset and PC
Power On/Off
Power On
Long Press until SHARP logo appears
After Power On Graphics, Welcome sheet (lock screen)
appears.
Drag down
Initial setting window appears.
・See "Initial Settings" for details on initial settings.
18
Power Off
(Long Press)
Power off
OK
Handset shuts down.
Touchscreen Operations
Touch Display to select menu items, open functions, scroll
pages, etc.
Troubleshooting
Q. Handset initiates operation without operating
Touchscreen (Display) / Handset does not respond
after operating Touchscreen
A.
Press to turn off screen, Press again to
turn on screen, and then operate handset.
Tap
Tap item or key to open or execute corresponding function/
operation.
Touch & Hold
Touch item for 1+ seconds to move icon, open menu, etc.
19
Getting Started
AQUOS CRYSTAL X
Drag
Drag item to move it.
Flick
Flick to toggle sheets, pages, etc.
Pinch/Spread
Pinch or Spread to zoom in or out on images, maps, etc.
Initial Settings
An initial settings screen appears the first time handset is
powered on. Here, make settings for a Google™ account, Wi-Fi,
etc. Follow onscreen prompts to set items.
Making Initial Settings
Depending on your operating environment, steps may be
different.
Follow onscreen prompts on your handset.
Confirm settings to be made in initial settings Next
The following appears after Tapping Next .
Confirm description for Google account settings Set
After Tapping Skip , a description for making settings
for location information may appear. Tap Set and follow
onscreen prompts.
Set a Google account
・See "Google Account" for details on a Google account.
The following appears after Tapping Next .
20
Confirm description for Wi-Fi settings Set
・If confirmation appears, follow onscreen prompts.
Set Wi-Fi items
Confirm description for Guide Set
The following appears after Tapping Next .
・If confirmation appears, follow onscreen prompts.
Set whether Guide indicator is always shown Done
No / Yes
Initial settings are made.
・If confirmation appears, follow onscreen prompts.
Basic Operations
Basic Operations...............................................................22
Applications.......................................................................27
Handset Phone Number.................................................... 27
Manner Mode.....................................................................28
Airplane Mode................................................................... 28
Text Entry.........................................................................29
Google Account................................................................. 31
Google Play....................................................................... 33
Security Codes.................................................................. 35
USIM PIN............................................................................36
Screen Lock....................................................................... 37
Hiding Contacts................................................................ 38
Software Updates.............................................................40
22
Basic Operations
Home (Feel UX Home)
Most operations start from Feel UX Home. Activate
applications in app sheet, and access widgets or save
shortcuts to frequently used applications in desktop sheet.
See "Feel UX Home Basics" for details.
・Flick left/right to toggle sheets.
To return to Feel UX Home, Tap at Display bottom.
Handset Navigation
Tap item, icon, key, etc. to open menu/window or execute
corresponding function/operation.
To return to the previous screen, Tap .
Navigation Bar
Tap icons on Navigation Bar (Display bottom) for the
following functions/operations.
・The icon spacing can be changed. For details, see "Navigation
Key Settings."
Icon Description
(Back
key)
Return to the previous screen.
(Close
key)
Close keyboard.
(Home
key)
Return to Feel UX Home.
(Menu
key)
Open Options menu.
(Recent
apps key)
Activate/exit Quick Launcher. (To open/
close recent applications window instead,
change Recent apps key setting.)
Touch & Hold to open/close Notifications
Window.
Activating Applications that Support
Assist Function
Drag Navigation Bar up (icon appears) Drag to icon and
release finger
・Depending on icon, releasing finger may cause selection
screen to appear.
23
Basic Operations
AQUOS CRYSTAL X
Action Bar
Current menu/window title appears on Action Bar (Display
top). On the right side of Action Bar, icons for functions
frequently used in that menu/window appear.
When or is on Action Bar, Tap to turn
corresponding setting off or on.
When and are on Action Bar, Tap to select or cancel
all items together at once.
Menu Operations
Tap at Display bottom to open menu or settings.
・In some windows, Touch & Hold for menu or settings.
One-Hand Operation
Shrink screen for easier one-hand operation.
Touch Navigation Bar then Slide up Slide to or
and release finger
Screen shrinks.
・If confirmation appears, follow onscreen prompts.
・To restore full-screen view, touch Navigation Bar then Slide
up to or and release finger.
Shrunk Screen Mode Operations
Moving Shrunk Screen
In shrunk screen, Drag screen to change its
position OK
Enlarging/Reducing Shrunk Screen Size
In shrunk screen, Pinch or Spread screen to shrink
or enlarge it OK
24
Handset Settings
In app sheet, Tap (Settings) to customize settings.
Checkbox ( or ) appears beside some options. Tap to
enable ( ) or disable ( ) option.
・Drag/Flick slider, spinner, etc. to adjust some settings. If
available, Tap or for additional settings.
Handset & Display Orientation
Rotate handset 90 degrees; Display orientation changes
accordingly.
・Display orientation may not change in some windows.
・Handset can be set so that the screen does not change from
vertical to horizontal orientation while handset is held. For
details, see "Using Grip Sensor."
Capturing Screenshots
Press and Volume Down Key at the same time to capture
a screenshot of the current screen.
Open captured screenshots from Photo in Contents
Manager or other locations.
・Alternatively, use Clip Now and slide your finger along the
top edge of Display to capture a screenshot. See "Clip Now
Settings" for details.
25
Basic Operations
AQUOS CRYSTAL X
Using Grip Sensor
When Grip Sensor is used, handset can be set to show the
Welcome sheet (lock screen) when handset is picked up or
to not change from vertical to horizontal orientation while
handset is being held.
In app sheet, (Settings)
Useful
Convenient Features appears.
Grip sensor
Grip Sensor window appears.
Alternatively, in desktop sheet, Tap (グリップ設定).
In Action Bar,
Grip Sensor is enabled ( ).
To disable Grip Sensor, Tap ( ).
Set each item
Setting is complete.
Grip Sensor
Grip Sensor responds to touch on both the right and left
of handset. As Grip Sensor does not respond when touched
on only one side, be sure to grasp handset contacting Grip
Sensor on both sides. When letting go of handset, release
Grip Sensor on both sides. If one side remains contacted,
Grip Sensor will continue to react.
Grip Sensor Operations
Set Screen Shown when Handset is Picked Up
with Display Off
In Grip Sensor window, Operation when you hold the
phone Show clock/Show lock screen/Do nothing
・If handset is picked up immediately after (about two
seconds) Pressing to turn Display off, Display may
not turn on when handset is picked up.
If Show clock is set, Press while clock is shown
for Welcome sheet (lock screen).
When Show clock is set and Sweep ON is set
to ON / Enable while holding(When grip sensor is
enabled) , Flick Display while clock is shown for Welcome
sheet (lock screen). For details, see "Screen On/Off with
Motion Settings."
If Show lock screen is set, set Screen lock to a
setting other than None . If set to None , Display will
turn on but lock screen will not be shown. For details,
see "Lock & Security Settings."
・If Proximity/Light Sensor is covered by a hand or other
object, Display may not turn on even when Grip Sensor is
touched, or operation may not be possible. Also, Display
may turn off regardless of handset settings.
26
Set Whether to Minimize Volume and Use
Vibrator when Handset Picked Up for Incoming
Call or Alarm
In Grip Sensor window, Volume down for incoming calls
Tap Volume down for incoming calls to toggle on
( )/off ( ).
Set Whether to Prevent Vertical to Horizontal
Screen Change while Handset Held
In Grip Sensor window, Deterrence rotate screen
Tap Deterrence rotate screen to toggle on ( )/off
( ).
・The feature may not follow settings with certain
applications.
Set Whether Handset Vibrates for New
Notification Indicator when Handset Picked Up
and Display Off
In Grip Sensor window, Notify by vibrating In Action
Bar, ( )
To disable vibration, Tap ( )
・To set number of times that handset vibrates, Tap
Notify times Only once / Every time till
notification confirmation .
・To specify applications for which handset vibrates,
Notification application setting Add apps
Select app Add apps .
・To cancel applications for which handset vibrates,
Notification application setting Remove apps
Select app Remove apps Yes .
・If the Notification Indicator is deleted or Notifications
Window is open, handset does not vibrate.
Set Change in Volume when Handset Placed
Down while Playing Music, Video, Etc.
In Grip Sensor window, Volume up for watching media
Follow onscreen prompts
・Volume does not change in the following cases.
・When media playback volume is set to 0
・While searching for television channels, importing data,
or paused
・During playback when earphone microphone or
Bluetooth
®
device is connected
Specify Whether Cover Attached
In Grip Sensor window, Putting cover setting
Uncovered / Covered
Before setting to Covered , attach the cover or case to
handset.
Connect to Sharp Website and View Video
Tutorial on Grip Sensor
In Grip Sensor window, Video tutorial
Grip Sensor Cautions
Grip Sensor may not function properly in the following
cases. The following may also result in misoperation.
・Operation with gloves worn
・Operation with a case or cover attached to the handset
* Some cases or covers allow use of handset while
attached. After attaching the case or cover, set Putting
cover setting to Covered .
・Operation while a metal object is in contact with Grip
Sensor
・Operation with wet hands
・Attaching or detaching a cover while Grip Sensor is
enabled
27
Basic Operations
AQUOS CRYSTAL X
Applications
Activating Applications
In app sheet, Tap application
Application activates.
・If confirmation appears, follow onscreen prompts.
Exiting Applications
In any application, Tap repeatedly until Feel UX Home
returns. (Some applications may remain active.)
Where to Obtain Applications
Download applications from (Play Store).
Handset Phone Number
My Phone Number
In app sheet, (Settings) Profile
Profile opens.
・Handset number appears in Own phone number field.
28
Manner Mode
Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing
others around you.
・Camera shutter sound, video recording tones, music, video/
game sounds, etc. still play even in Manner mode.
In Welcome sheet (lock screen) or Feel UX Home, Long Press
Volume Down Key
Manner mode activates.
・To cancel, in Welcome sheet (lock screen) or Feel UX Home,
Long Press Volume Down Key.
Selecting Manner Mode Option
(Long Press) Tap icon (e.g., )
Airplane Mode
Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth
®
,
interrupting corresponding transmissions.
Wi-Fi/Bluetooth
®
connections can be used even in Airplane
mode by enabling Wi-Fi/Bluetooth
®
after activating
Airplane mode ; make sure that such connection/
transmission is allowed in your current location before use.
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
(Long Press)
Airplane mode
Airplane mode activates.
To cancel, Long Press , then Tap Airplane mode .
29
Basic Operations
AQUOS CRYSTAL X
Text Entry
Keyboards
Use onscreen keyboards for text entry. In 12-key Keyboard,
multiple characters are assigned to each key. In QWERTY
Keyboard, a single letter is assigned to each key.
Tap a text entry field for keyboard. To hide it, Tap .
・Text entry descriptions are for iWnn IME - SH edition
(default input method).
Switching Keyboards
In a text entry window, Input UI
QWERTY keyboard or 12 keyboard
Keyboard is switched.
12-Key Keyboard Layout
Enter characters.
Undo conversion; reverse-toggle character options
before confirming entry.
Backspace cursor.
Move keyboard in the arrow direction.
Current entry mode
Delete characters.
Advance cursor; add space at text end.
Show text entry options (During text entry, convert
hiragana.).
Insert line break; confirm current characters.
Enter pictograms, symbols, or emoticons; switch
conversion options.
Toggle entry modes.
Enter space; toggle case; add ゛ or ゜ for hiragana.
30
QWERTY Keyboard Layout
Enter characters.
Toggle case.
Toggle entry modes.
Enter pictograms, symbols, or emoticons; switch
conversion options.
Undo conversion.
Open text entry options.
Current entry mode
Delete characters.
Insert line break; confirm current characters.
Advance cursor; add space at text end.
Backspace cursor.
Enter space (During text entry, convert hiragana.).
Switching Entry Modes
Tap to toggle Half Numeric, Hiragana/Kanji, and Half
Alphabet modes. Flick right to toggle these in reverse
order. To use Full Alphabet or other entry modes:
In a text entry window, flick up
Tap mode
Keyboard interface changes accordingly. Current entry mode
indicator, such as (Half Alphabet) or (Hiragana/Kanji),
appears.
Entering Letters
In 12-key Keyboard, to enter keitai:
・Entry in Half Alphabet is described.
In a text entry window, (twice: k) (twice: e)
(three times: i) (once: t) (once:
a) (three times: i)
Keitai is entered.
To toggle case, type a letter and Tap . Tap as required
to toggle case.
・Set handset to automatically capitalize the first letter as
needed.
31
Basic Operations
AQUOS CRYSTAL X
Flick Input
In 12-key Keyboard, Flick key for target character (instead of
Tapping key repeatedly).
・Touch & Hold key for guide; Flick toward target character
to enter.
Target
Character
Operation
p
Tap once.
q
Touch and Flick left.
r
Touch and Flick up.
s
Touch and Flick right.
7
Touch and Flick down.
・To enable/disable key preview and Flick input guide, in a
text entry window, Tap Display / Layout Key
input guide .
Google Account
Create a Google Account to use Google services. A Google
Account is required to fully use some services and
applications/functions.
Google Account Cautions
Google Account Email Address & Password
Do not forget your Google Account email address and
password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Creating a Google Account
In app sheet, (Settings) Add account
Google
Add a Google Account appears.
New
32
Enter first name Next Enter last name
Enter email address
・If confirmation appears, follow onscreen prompts.
Enter password Next Re-enter password
Not now Select whether to enable data backup
Select whether to receive news and offers from Google
Play™
To specify recovery options, Tap Set up recovery options .
Follow onscreen prompts.
I accept
Enter shown characters (distorted)
・If shown characters are unreadable, enter a character then
Tap ; other distorted characters appear.
Not now
To use Google+™, Tap Get started . Follow onscreen
prompts.
SKIP
A Google Account is added.
To set payment information, Tap Add credit or debit card
/ Enable SoftBank billing / Redeem Continue . Follow
onscreen prompts.
・If confirmation appears, follow onscreen prompts.
33
Basic Operations
AQUOS CRYSTAL X
Signing in to a Google Account
If an application requires a Google Account, Add a Google
Account appears. Sign in to use the application.
In Add a Google Account, Existing
Enter email address Next Enter password
Follow onscreen prompts
You are signed in to your Google Account.
Google Play
Download free and paid applications via Google Play.
Downloaded applications can be updated manually or
automatically. Sign in to a Google Account beforehand.
Google Play Cautions
Application Installation Disclaimer
Download and install applications on this handset via
Google Play (developed by Google Inc.) at your own
risk. SoftBank Mobile Corp. is not responsible for user
installed application content (quality, reliability, legality,
appropriateness, accuracy, etc.) or malfunctions installed
applications may cause (due to viruses, etc.).
Google Play Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Installing Free Applications
In app sheet, (Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap free application INSTALL ACCEPT
Application downloads and installs.
34
Purchasing Applications
In app sheet, (Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap paid application Tap price Follow onscreen
prompts
Application downloads and installs.
Purchased Applications
Payment
Pay once. Re-downloads of uninstalled applications are free
of charge.
Use on Other Android Devices
Install same application on other Android devices under
same Google Account at no added cost.
Refund Requests
Request refunds within designated period. Returned
applications are deleted from handset; no payment is
required. (One refund request per application.)
In Google Play, on Action Bar My apps Tap
application REFUND
・See "Get Help with Google Play" for details.
Application Purchase Disclaimer
Purchase applications at your own risk. SoftBank Mobile
Corp. is not responsible for transactions between users and
third party publishers.
Updating Installed Applications
In app sheet, (Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
on Action Bar My apps Tap application
UPDATE Follow onscreen prompts
Application downloads and installs.
・If confirmation appears, follow onscreen prompts.
Enabling Automatic Updates
In Google Play, on Action Bar My apps Tap
application Auto-update ( )
・Automatic update is not available for some applications.
Uninstalling Applications
Applications installed via Google Play can be uninstalled.
In app sheet, (Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
on Action Bar My apps Tap application
UNINSTALL OK
Application uninstalls.
35
Basic Operations
AQUOS CRYSTAL X
Get Help with Google Play
In Google Play, on Action Bar HELP
The Web browser will take you to the Google Play Help Web
page.
Follow onscreen prompts
A description for each item appears.
Security Codes
Code Types
Center Access Code (4-digit code set in subscription contract)
is necessary to use Optional Services from landlines or
subscribe to fee-based information.
・Do not forget Operation Password and Center Access
Code. If you forget these codes, contact us for recovery.
For details, contact SoftBank Customer Support, General
Information.
・Be careful not to reveal Operation Password or Center
Access Code to others. If misused by others, SoftBank
Mobile Corp. is not liable for any resulting damages.
36
Setting Operation Password
Do not forget Operation Password; write it down if necessary.
In app sheet, (Settings) Other settings Lock
& Security
Operation password setting OK Enter Operation
Password OK
Re-enter Operation Password OK OK
Operation Password is set.
・To change Operation Password, refer to the steps above. (In
, enter current Operation Password to proceed.)
USIM PIN
PIN is a code for USIM Card. 9999 by default; enable USIM
card lock to restrict handset use.
Enabling USIM Card Lock
In app sheet, (Settings) Other settings Lock
& Security
USIM card lock settings Lock USIM card Enter PIN
OK ( )
USIM card lock is enabled.
PIN Cautions
Entering incorrect PIN three consecutive times activates
PIN Lock. To cancel, Personal Unblocking Key (PUK) is
required; contact SoftBank Customer Support, General
Information. Entering incorrect PUK ten consecutive times
activates PUK Lock, disabling handset. For recovery, USIM
Card must be reissued at a SoftBank Shop (fees apply).
37
Basic Operations
AQUOS CRYSTAL X
Changing USIM PIN
Lock USIM Card first. See "Enabling USIM Card Lock" for
details.
In app sheet, (Settings) Other settings Lock
& Security
USIM card lock settings Change USIM PIN Enter
current PIN OK Enter new PIN OK Re-
enter new PIN OK
PIN is changed.
Screen Lock
After a period of inactivity, Display goes completely dark to
save battery power (Screen lock active). Screen lock prevents
accidental Touchscreen operation.
If Screen Lock Activates while Playing
Music
Music continues to play. For operation, Press to
open Welcome sheet (lock screen) and use operation panel
(operations may vary depending on application).
Activating Screen Lock Manually
When Display is active,
Display goes completely dark and Screen lock activates.
38
Unlocking Screen
When Display is completely dark (Screen lock active),
Welcome sheet (lock screen) opens.
In Welcome sheet (lock screen), Drag down
Screen is unlocked.
・Screen lock option can be changed. See "Lock & Security
Settings" for details.
If You Forget Pattern for Unlocking
Screen
When drawing a pattern to unlock screen with a Google
Account set up, Pattern reminder appears after failing
to unlock screen five consecutive times.
Tap Pattern reminder and sign in to the Google Account
to unlock screen.
Screen Lock Caution
Do not forget pattern, Lock No. passcode or password set
for unlocking screen (write it down if necessary). If you
forget it, visit the nearest SoftBank Shop for recovery
procedure. Note that your files and settings will be lost
during the recovery process.
Hiding Contacts
Specify contacts as secret entries requiring Operation
Password for viewing.
Specifying Contacts as Secret Entries
Contacts specified as secret are not shown in contacts
window, destination selection window, etc.
・Phone number is shown for arriving call.
In app sheet, (Settings) Other settings
Secrecy settings
Enter Operation Password OK
Secrecy settings open.
・If confirmation appears, follow onscreen prompts.
Set contact secrecy
Set contact secrecy window opens.
Tap contact to set as secret ( )
・Several contacts are selectable.
39
Basic Operations
AQUOS CRYSTAL X
Confirm
Secrecy setting for contact is made.
・Secret mode is set once screen locks.
Viewing Guide for Secrecy Setting
In Secrecy settings, Guide Disable secret mode for
now / Contact secrecy function
・Tap items to view details.
Canceling Secret Mode Temporarily
Cancel Secret mode temporarily to view/use contacts.
・Secrecy settings for contacts can be made while Secret
mode is temporarily canceled.
Drag Status Bar down
Notifications Window opens.
Touch & Hold
Entry window for Operation Password opens.
Enter Operation Password OK
Secret mode is temporarily canceled.
Secrecy Settings Operations
Setting Operation Password for Temporarily
Canceling Secrecy Settings
In Secrecy settings, Disable secret mode temporarily
Operation password setting OK Enter current
Operation Password OK OK Enter new
Operation Password OK Enter new Operation
Password again OK OK
The setting made here is reflected in Operation
password setting in Lock & Security.
40
Enabling Temporary Deactivation of Secrecy
Settings with IC Card (NFC)
This temporary deactivation can be enabled only on the
Welcome sheet (lock screen).
In Secrecy settings, Disable secret mode temporarily
IC card (NFC) settings NFC secret off for now
( ) NFC screen-unlock settings Use NFC
screen-unlock ( ) Register card to unlock
screen Follow onscreen prompts.
Settings made here are reflected in NFC screen-unlock
settings in Lock & Security.
Settings can be performed when Screen lock is a
setting other than None .
Settings can be performed when Reader/Writer, P2P is
enabled.
Tap Unregister the registered card to remove cards for
use with screen lock deactivation from the list of saved
cards.
・If confirmation appears, follow onscreen prompts.
Software Updates
Before Software Update
Handset data may be lost to damage, malfunction, wetting,
etc. Back up important information before updating
software. SoftBank Mobile Corp. is not liable for loss or
associated damages.
Software Update Cautions
During Update
Handset cannot be used until Software Update completes;
it may take some time to complete.
Signal Conditions
Check signal strength and battery charge beforehand.
Poor signal strength or low battery charge may disrupt
updates leading to update failure. Update failure may
disable handset.
Software Updates
At specified time, handset automatically checks for/downloads
firmware updates as required. To update firmware manually:
In app sheet, (Settings) Device info
Software update
Software update menu opens.
Software update Yes Follow onscreen prompts
Software Update starts.
41
Basic Operations
AQUOS CRYSTAL X
Software Update Operations
Enabling/Disabling Automatic Updates
In Software update menu, Automatic Update Settings
Not automatically update or Automatically
update OK
Changing Automatic Update Start Time
In Software update menu, Update Schedule Settings
Select time OK OK
42
Handset Interface
Welcome Sheet (Lock Screen) Basics...............................44
Feel UX Home Basics........................................................45
Status Bar......................................................................... 46
Notifications Window.......................................................48
Using Quick Launcher.......................................................49
Using Mini-Applications & Mini-Widgets........................ 51
Customizing Feel UX Home.............................................. 52
Childlock............................................................................ 56
Copying Onscreen Text (Copy Anywhere).......................56
Using KAKU Notepad........................................................ 57
44
Welcome Sheet (Lock Screen)
Basics
Welcome sheet (lock screen) appears at power on or when
is Pressed while Display is completely dark (Screen lock
active).
From Welcome sheet (lock screen), unlock screen, activate an
application such as Phone or Mail, etc. Add widgets in Welcome
sheet (lock screen).
Welcome Sheet (Lock Screen) Layout
Wallpaper (and widget)
1
Drag down to unlock screen; Tap for applications,
settings, etc.
Tap to show owner information.
2
Notifications of missed calls, new messages, etc. appear
here.
Date and time, weather, widget names
1
, notification of
news and trending search terms from emopa
3
, etc.
1 Flick left/right to toggle view.
2 Set owner information beforehand. See "Lock & Security
Settings" for details.
3 Displayed when emopa is configured. For details on emopa,
see "エモパーを利用する (http://help.mb.softbank.jp/aquos-
crystal-x/pc/09-01.html#action_09-01-01)" (Japanese).
Activating Applications
Activate applications from Welcome sheet (lock screen) as
follows.
・Change assigned applications as needed.
In Welcome sheet (lock screen), Tap
Menu opens.
Tap application
Application activates.
Tap Video tutorial to connect to the Sharp website and
view a video tutorial (Japanese) on functions.
Tap Welcome sheet setting to open menu for customizing
Welcome sheet (lock screen). Alternatively, Tap
(Settings) in app sheet Wallpaper & display
Welcome Sheet(lock screen) . See "Wallpaper & Display
Settings" for details.
Notifications (Missed Calls, New
Messages, Etc.)
Information such as phone number and email address appear
in Welcome sheet (lock screen). Name appears for missed calls
and new messages if saved in Address Book.
Drag phone number, email address, name, etc. down to open.
45
Handset Interface
AQUOS CRYSTAL X
Adding Widgets
In Welcome sheet (lock screen), Flick indicator (date/time,
etc.) at bottom of Display left/right for Add Widget
Tap widget
Widget is added.
Touch & Hold widget Drag to new location to rearrange
widgets.
Touch & Hold widget Drag to Remove to remove
widget.
Feel UX Home Basics
Feel UX Home consists of app sheet, desktop sheet, and dock.
Most operations start here.
Access applications and widgets, change handset settings, etc.
Toggling Sheets
Activate applications in app sheet, access widgets or save
shortcuts to frequently-used applications in desktop sheet,
and quick-activate selected applications in dock from any
sheet.
・Flick left/right to toggle sheets.
App Sheet Layout
Activate applications. (Flick up for hidden pages.)
Tap to toggle pages (larger dot indicates current page
position).
Dock: Activate applications quickly from any Feel UX
Home sheet.
46
Desktop Sheet Layout
Use widgets. (Flick up for hidden pages
1
.)
Activate applications from shortcuts. (Flick up for
hidden pages
1
.)
Tap to toggle pages (larger dot indicates current page
position).
1
Dock: Activate applications quickly from any Feel UX
Home sheet.
1 Available when application shortcuts and widgets are
added. See "Adding Shortcuts" and "Adding Widgets" for
details.
Status Bar
Indicators (new message notification, handset status, etc.)
appear at the top of Display.
Status Bar Layout
Notifications, warnings, etc. appear here. (Notification
Indicators)
Handset status and other information appear here.
(Status Indicators)
47
Handset Interface
AQUOS CRYSTAL X
Notification Indicators
Notification Indicators appear on the left.
Indicator Description
Guide Available (Drag Status Bar down and
open from Notifications Window)
Bright Keep On
Urgent News
Call Arriving/in Progress
Call on Hold
Missed Call
New Answer Phone Message
New Voicemail
New SMS/S! Mail
New Email
New Gmail
Unchecked Alarm
Calendar Event
One Seg Viewing in Progress
One Seg Recording in Progress
Application Update Available
Application Installation Complete
Text Entry Window (Choose Input Method)
Data Downloading
Bluetooth
®
File Reception Request
SD Card Unmounted
Reading SD Card
Connected via USB
Screenshot Captured
Screenshot Failed
Screenshot Captured (Clip Now)
More Notifications
Mobile Light On
Status Indicators
Status Indicators appear on the right.
Indicator Description
Battery Strength
Charging
Signal Strength
No Signal (4G LTE/4G/3G)
4G LTE/4G Data in Use
1
3G Data in Use
Airplane Mode
Wi-Fi Connected
Bluetooth
®
On
Bluetooth
®
Connected
Manner (Standard) Mode
Manner (Drive) Mode
Manner (Silent) Mode
Getting Location Information
Answer Phone Set
Answer Phone Set (Message Recorded)
Alarm Set
NFC/Osaifu-Keitai
®
Lock Set
NFC/Osaifu-Keitai
®
Lock Set (USIM Card
only)
2
Hiragana/Kanji Mode
Half Alphabet Mode
Half Numeric Mode
Full Alphabet Mode
Full Numeric Mode
Character Code Mode
1 Corresponding indicator appears when handset is connected
to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G).
Between these Networks, handset connects to SoftBank 4G
whenever possible.
2 Displayed when a USIM Card with NFC locked on another
mobile phone is then installed in handset.
48
Notifications Window
Open notifications, check handset status or change various
settings.
Opening Notifications Window
Drag Status Bar down
Notifications Window appears.
To close Notifications Window, Tap .
Notifications Window Operations
Deleting Notifications
In Notifications Window, Flick notification left/right
・Some notifications may not be deleted.
Enlarging/Shrinking Notifications in
Notifications Window
In Notifications Window, Pinch/Spread notification
・Unavailable for some notifications.
Viewing Application Information from
Notifications Window
In Notifications Window, Touch & Hold notification for
information App info
Notifications Window Layout
Setting keys
Show second and subsequent lines of Setting keys.
Notifications and active functions
Use corresponding functions.
Handset status
1
Open Settings.
Delete all notifications and close Notifications Window.
Close Notifications Window. (Flick up.)
1 Tap for corresponding settings.
49
Handset Interface
AQUOS CRYSTAL X
Setting Keys
Set Manner mode option.
Toggle Wi-Fi on/off.
Toggle Bluetooth
®
on/off.
Enable/disable Auto-rotate screen.
Set Display brightness.
Show second and subsequent lines of Setting keys.
Toggle Energy saving settings on/off.
Set Bright Keep.
Manage use of location information.
Enable/disable account sync.
Open Wireless output menu.
Enable/disable Reader/Writer, P2P
Enable/disable Airplane mode.
Turn on/off Mobile Light.
Hide second and subsequent lines of Setting keys.
Toggle Grip Sensor on/off.
Open window for customizing Setting keys.
Rearranging, Adding or Deleting Setting
Keys
In Notifications Window, Customize Drag icon to
rearrange, add or delete it on Action Bar
・To delete, Drag icon to unused key area (right above
Navigation Bar). To add, Drag icon from unused key area
to target location.
Using Quick Launcher
Activate recently used applications as well as assigned
applications, mini-applications and mini-widgets.
Opening Quick Launcher
Quick Launcher opens.
If Recent applications is set in Recent apps key , recent
applications window appears instead. For details on Recent
apps key , see "Recent Apps Key Setting."
Quick Launcher/Recent Applications
Operations
Deleting Single Usage History Item
In Quick Launcher, History Flick item down
・In recent applications window, Flick item left/right.
・Corresponding application exits if running.
Adding Applications, Shortcuts, Etc. to Quick
Launcher's Favorites
In Quick Launcher, Favorites Select item
Changing Applications, Shortcuts, Etc. in
Recent Applications Window
In recent applications window, Touch & Hold application/
shortcut Select Application or Shortcut
Select item
・To reset applications/shortcuts, Touch & Hold
application/shortcut in recent applications
window To default Yes .
Deleting Applications and Shortcuts
In Quick Launcher, Favorites Touch & Hold
application/shortcut Peel off
・In recent applications window, Touch & Hold application/
shortcut Peel off Yes .
・Some applications can be uninstalled as follows; Touch &
Hold application Delete application OK .
50
Rearranging Applications and Shortcuts in
Quick Launcher's Favorites
In Quick Launcher, Favorites Touch & Hold
application/shortcut Drag to target location
Adding Mini-Applications/Mini-Widgets
In Quick Launcher, Mini apps Add mini
application / Add widget Tap mini-application or
mini-widget to add
In recent applications window, Another View
Add mini application / Add widget Tap mini-
application or mini-widget to add.
Deleting Mini-Applications/Mini-Widgets
In Quick Launcher, Mini apps Touch & Hold mini-
application/mini-widget Peel off
In recent applications window, Another View Touch
& Hold mini-application/mini-widget Peel off .
For some applications, Touch & Hold mini-application
Delete application OK to uninstall application.
Re-install uninstalled applications with Add from Play
Store in Add mini application .
Changing Mini-Widget Names
In Quick Launcher, Mini apps Touch & Hold mini-
widget Change name Enter mini-widget name
OK
In recent applications window, Another View Touch
& Hold mini-widget Change name Enter mini-
widget name OK .
Rearranging Mini-Applications/Mini-Widgets
In Quick Launcher, Mini apps Touch & Hold mini-
application/mini-widget Drag to new location
In recent applications window, Another View Touch
& Hold mini-application/mini-widget Drag to new
location.
Quick Launcher Layout
Activate recently used application.
Delete all history items for recently used applications.
Indicates application state. (Appears blue when
corresponding application is running.)
Show history items for recently used applications.
Show shortcuts to frequently-used applications,
bookmarks, etc.
Show mini-applications and mini-widgets.
Recent Applications Window Layout
Activate application that supports the assist function.
Shortcuts to applications, bookmarks, etc.
Delete all history items for recently used applications.
Activate recently used application.
Indicates application state. (Appears blue when
corresponding application is running.)
51
Handset Interface
AQUOS CRYSTAL X
Using Mini-Applications & Mini-
Widgets
Mini-Application/Mini-Widget Usage
Note
While using a mini-application or mini-widget, videos may
not play properly in other applications.
Activating Mini-Applications/Mini-
Widgets
While using applications, watch One Seg and videos, open a
map, etc. in mini-application window or mini-widget window.
・May be unavailable depending on current application window.
Quick Launcher opens.
Mini apps Tap mini-application or mini-widget
Mini-application window or mini-widget window opens.
・Follow onscreen prompts.
Mini-Application/Mini-Widget
Operations
Moving Mini-Application/Mini-Widget Window
Drag mini-application/mini-widget window by frame to new
location
Minimizing Mini-Application/Mini-Widget
Window
In mini-application/mini-widget window, Minimize
Alternatively, for some applications, Tap .
Using Mini-Application/Mini-Widget Data and
Information with Other Application
Touch & Hold mini-application/mini-widget window
Drag data or information to other application
In mini-application window (Album), Paste
selected Tap data ( ) Paste to insert multiple
data at the same time.
Showing Data Selection Screen from Mini-
Application Window (During Video Playback)
In mini-application window (during video playback),
Adding Mini-Widgets in Mini-Widget Window
In mini-widget window, Add widget Tap
widget to add
Deleting Mini-Widget from Mini-Widget Window
In mini-widget window, Remove widget Tap
widget to delete ( ) Delete
Setting Mini-Widget Background Color
In mini-widget window, Background color
Black / White / Translucence
52
Mini-Application Window/Mini-Widget
Window Layout
If Operation Bar, indicators, etc. are hidden during playback,
Tap mini-application window or mini-widget window to show
them again.
・Window interface varies by application/widget.
Open standard application window.
1
Application/widget name
Open menu.
Exit mini-application/mini-widget.
1
Operation Bar
Drag to change size of mini-application window/mini-
widget window.
1 Icon may be hidden if mini-application window or mini-
widget window is reduced. In this case, use menu for
corresponding operation.
Customizing Feel UX Home
Set theme and Wallpaper, set layout of app sheet/desktop
sheet and dock, and rearrange and collect icons/widgets in
folders.
Setting Theme & Wallpaper
In Feel UX Home,
Menu opens.
Home settings
Tap theme ( Standard , Color pop or Natural )
53
Handset Interface
AQUOS CRYSTAL X
Tap image, color, pattern, etc.
Theme and Wallpaper are set.
To show/hide icon background, Tap Visible or Invisible .
To select from images, Tap From list . Follow onscreen
prompts.
Tap Wallpaper to use image set in Wallpaper under the
Wallpaper & display menu.
Feel UX Home Operations
Connecting to Sharp Website for Video Tutorial
In Feel UX Home, Home settings View for
Video tutorial
Showing/Hiding Dock
In Feel UX Home, Home settings /
for Display Dock
Tap to toggle on ( ), to toggle off
( ).
・Add shortcuts for frequently-used applications to dock.
Showing/Hiding Guide Tab when Switching to
App Sheet/Desktop Sheet
In Feel UX Home, Home settings /
for Show guide tab
Tap to toggle on ( ), to toggle off
( ).
Setting Home Position
In Feel UX Home, Home settings Apps
Sheet / Desktop Sheet for Home Position Settings
Moving Icons/Widgets
In Feel UX Home, Touch & Hold icon/widget
Drag to target location
Release to place icon/widget.
・To a folder: Drag icon to target folder.
Icon Arrangement Operations in Feel UX
Home
Force-Stopping/Disabling Applications
In app sheet, Touch & Hold icon App Info Force
stop / Disable
・Follow onscreen prompts.
・Some applications always remain enabled.
Hiding Applications
In Feel UX Home, Application view setting
for application to hide
Tap to show application again. Icon appears at end
in app sheet.
54
Changing Icon Layout
Change layout of icons in app sheet (columns/rows per
screen).
In Feel UX Home,
Menu opens.
Home settings
In Layout Setting, Simple / 3×4 / 4×5 / 5×6
Layout is changed.
・If confirmation appears, follow onscreen prompts.
Select Simple for large icons and text without showing
desktop sheet.
Enable/Disable Google Search Widget in
App Sheet
In Feel UX Home, Home settings /
for Display Google Search
Tap to toggle on ( ), to toggle off
( ).
Adding Folders
Add folders to collect icons.
In Feel UX Home, Touch & Hold icon to place in folder
Add to new folder
Folder is added, and icon is saved in the folder.
Drag another icon to group into the folder
2 icons are saved in the folder.
・A folder can also be created by a Long Press on an area
of Feel UX Home which has no icon, followed by a Tap on
Create Folder .
・Also create folders in dock.
Changing Folder Names
In Feel UX Home, Tap folder Tap name entry field at
top of Display Enter folder name Next Tap
/ /location other than Feel UX Home window
55
Handset Interface
AQUOS CRYSTAL X
Adding Shortcuts
Add an application shortcut as follows.
In Feel UX Home,
Menu opens.
Add shortcut
Application Tap application
Shortcut is added.
Shortcut Arrangement Operations in
Feel UX Home
Adding Shortcut from App Sheet to Desktop
Sheet
In app sheet, Touch & Hold icon Add shortcut
Deleting Shortcuts
In desktop sheet, Touch & Hold icon Peel off or drag
to .
Adding Widgets
Add Album, Calendar, etc. as follows.
In Feel UX Home,
Menu opens.
Add widget
Tap widget
Widget is added.
Removing Widgets
In desktop sheet, Touch & Hold widget Peel off or
drag to .
56
Childlock
Set Childlock to disable touch operation temporarily and
prevent unintended operation.
Operations when Childlock is Set
While touchscreen operation is disabled, answer calls
normally. Also operate Volume Up/Down Keys normally.
Setting Childlock
Favorites (Childlock)
OK
Childlock is set.
Canceling Childlock
Press or allow Display to turn off after a period of
no operation to automatically cancel Childlock.
Copying Onscreen Text (Copy
Anywhere)
Using Copy Anywhere
・Show content to copy on Display beforehand.
Favorites (Copy Anywhere)
Copy Anywhere window opens.
Trace over area to copy Drag frame to specify scan area
Text is scanned (scan result window).
Text is copied.
Copy Anywhere Operations
Editing Scanned Text
In scan result window, Edit text OK
Looking Up Scanned Text in Dictionary
In scan result window,
57
Handset Interface
AQUOS CRYSTAL X
Using KAKU Notepad
Write notes on Display and save them as images. Attach saved
images to email or share them.
Writing Notes on Display
・Show content on Display to add notes to beforehand.
Favorites (KAKU Notepad)
Pencil palette opens.
・If confirmation appears, follow onscreen prompts.
If pencil palette is minimized, Tap pen or tool with
to return to original size. Time to switch to
simplified display to set time delay until pencil palette
minimizes.
・Move pencil palette by Dragging toward top or bottom of
Display.
Tap pen ( , etc.) Trace on Display to create notes
・Pencil palette is half-transparent while creating notes.
After completing notes,
Screen with added notes is saved as an image.
Open Photo in Contents Manager to view saved image.
Pencil Palette Layout
Undo
Pens
1
Clip out
1
Enter text
Save
Eraser
Stamp
1
Change background
Save & share/save as PDF
1 Tap again while using to change pen color/thickness, cut-
out method, stamp type, etc.
58
Phone
Calling................................................................................ 60
Optional Services..............................................................63
Address Book.................................................................... 68
60
Calling
See below to dial directly or answer calls. (Handset does not
support Video Call.)
VoLTE/HD Voice
Support for VoLTE/HD Voice
Handset supports VoLTE and HD Voice for high-quality call
sound.
VoLTE (Voice over LTE)
VoLTE is a system enabling voice calls over LTE networks.
Compared to voice calls over conventional 3G connections,
high-sound quality calls and reduced time until ring tones
sound are possible (requires separate subscription).
To use VoLTE, it is necessary for handset and the
counterpart model to satisfy the following conditions:
・VoLTE-compatible model from SoftBank.
・Within the 4G LTE (FDD LTE) service area.
* VoLTE unavailable while outside the SoftBank 4G LTE
(FDD-LTE) area and during international roaming.
VoLTE voice call is enabled ( ) in Network settings.
Use 4G is enabled ( ) in Mobile networks.
HD Voice (High Definition Voice)
A wider range of audio tone is supported than conventional
models, for more natural-quality voice calls.
・The counterpart model must be an HD Voice-compatible
model from SoftBank.
・HD Voice calls can be made with VoLTE or 3G
connections.
Troubleshooting
Q. Difficulty with call.
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speaker Phone.
It may be difficult to make a call with a raised call
volume.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
Placing Calls
In app sheet, (Basic) (Phone) Dial
Call Window opens.
When missed call window appears, Tap . If Feel UX Home
returns, perform again.
Use onscreen dialpad to enter number
・Include area code for landline numbers.
Call
Handset dials the number.
・Wait for other party to accept the call.
61
Phone
AQUOS CRYSTAL X
To end the call, Drag End call down
Call ends.
・When misoperation-preventing lock screen is unlocked, Tap
End call to end call.
・After calls to/from numbers not saved in Address Book,
save to Address Book confirmation appears. Follow onscreen
prompts.
Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Is the signal weak? Change locations and call again.
Emergency Call Cautions
Available Areas
Emergency calls can only be made within the SoftBank
service area.
Airplane Mode
Emergency calls cannot be placed when Airplane mode is
active. Long Press and cancel it.
Answering Calls
When a call arrives, Drag Answer down
Call connects.
When screen is unlocked, Tap Answer .
To end the call, Drag End call down
Call ends.
・When misoperation-preventing lock screen is unlocked, Tap
End call to end call.
・After calls to/from numbers not saved in Address Book,
save to Address Book confirmation appears. Follow onscreen
prompts.
Missed Calls
For unanswered calls, appears. In Welcome sheet (lock
screen), notification appears.
Notification Indicator
Notification
・Drag Status Bar down for Notifications Window, then Tap
missed call notification to open Call History. When Call
and SMS are below missed call notification, Tap to call
back or send SMS.
・Drag notification down to open Call History.
62
Arriving Call/Answer Phone Operations
Placing Call on Hold
As call is arriving, Drag Answer Holding down (Tap
when screen unlocked)
・Caller incurs call charges while on hold.
Tap Answer to answer call. If screen is locked to
prevent misoperation, unlock first.
To end call, Drag End call down. When misoperation-
preventing lock screen is unlocked, Tap End call to end
call.
Answering with Answer Phone
As call is arriving, Absence Memo
Playing Back Answer Phone Messages
Drag Status Bar down for Notifications Window Tap
Answer Phone notification Tap message
・Once playback ends, Display returns to message list.
To pause playback, Tap Stop . If screen is locked to
prevent misoperation, unlock first.
Rejecting Arriving Calls
As call is arriving, Reject
Call Window Layout/In-Call Operation
Other party name/number
Other party photo
Call time
Mute own voice.
Adjust volume/quality.
Record call.
End call.
HD Voice call in progress
1
Show dialpad.
Open Address Book.
Use Speaker Phone.
1 Also appears as call is being placed, arriving, or on hold,
and also in Call History.
In-Call Misoperation Prevention Feature
Display Turning Off during a Call
Contact with face, etc. during a call causes Display to turn
off to prevent misoperation. Distance handset or Press
for normal Display.
Note that while Power key ends call in call settings is
enabled, Pressing ends call. See "Call Settings" for
details.
Screen Lock during a Call
After a period of inactivity during a call, misoperation-
preventing lock screen appears and touch operation is
disabled. To operate screen, Drag Unlock down to unlock
screen.
Drag End call down to end call.
・Available when Screen lock during call setting is enabled.
In app sheet, (Settings) Wallpaper & display
Screen lock during call to toggle on ( )/off ( ).
63
Phone
AQUOS CRYSTAL X
In-Call Operations
Adjusting Call Volume
During call, Volume Up/Down Key
Clearer Other-Party Voice (Noise Suppression)
During call, Volume in "Noise suppression" (
)
・If screen is locked to prevent misoperation, unlock first.
Slower Other-Party Voice (Slow Talk)
During call, Volume in "Slow talk" ( )
・If screen is locked to prevent misoperation, unlock first.
Recording Call (Voice Memo)
During call, Voice Memo
・If screen is locked to prevent misoperation, unlock first.
To end recording, Tap Stop .
・See "Call Settings" for details on playing back Voice
Memos.
Emergency Location Report
Making emergency calls (110, 119 or 118) automatically
reports handset location to corresponding agency (police,
etc.). This system is referred to as Emergency Location
Report, and notifies location based on positioning from base
stations.
・Location Report does not incur registration/transmission
fees.
・Location/signal conditions affect positioning accuracy.
Always provide location and call purpose.
・Hiding Caller ID (using 184, etc.) cancels Location Report.
However, corresponding agency may obtain location
information in life threatening situations.
・Location Report is not sent for calls made while outside
Japan.
Optional Services
Use these SoftBank Optional Services:
Optional Services
The following optional services are available.
Service Description
Call
Forwarding
Divert all/unanswered calls to a preset
number.
Voicemail
Divert all/unanswered calls to Voicemail
Center; access messages via handset/
touchtone phones.
Call Waiting
1
Answer calls during a call.
Group Calling
1
Merge multiple calls.
Notify Caller
ID
Send or hide your number when placing
calls.
Call Barring
Restrict incoming/outgoing calls by
conditions.
VoLTE Voice
Services
1
Set whether to use LTE for voice calling.
1 Requires separate subscription
64
Call Forwarding
In app sheet, (Settings) Call
Call settings opens.
Voicemail/divert
Voicemail/divert menu opens.
Settings/stop
Divert menu opens.
Always or No answer Enter number
For No answer , Tap Wait time and select ring time as
needed.
To cancel Call Forwarding, Tap Stop call forward
Yes .
OK
Call Forwarding is set.
65
Phone
AQUOS CRYSTAL X
Voicemail
In app sheet, (Settings) Call
Call settings opens.
Voicemail/divert
Voicemail/divert menu opens.
Settings/stop
Divert menu opens.
Always or No answer Voicemail
For No answer , Tap Wait time and select ring time as
needed.
To cancel Voicemail, Tap Stop call forward Yes .
OK
Voicemail is set.
When a new message is recorded, appears. To play
messages, Tap Play voicemail in Voicemail/divert menu,
then follow voice guidance.
Using Missed Calls
Setting Missed Calls
Handset notifies you of incoming calls when handset is
powered off or out of service area.
In call settings, Missed calls Settings Call
Follow audio guidance
Set Operation of Missed Calls
In call settings, Missed calls Sounds & alerts
Tap items Follow onscreen prompts
・Set Missed calls sound, Vibration pattern, Incoming calls
lamp, and Ring duration.
Call Waiting
Requires separate subscription.
In app sheet, (Settings) Call
Call settings opens.
Other service settings
Other service settings opens.
Call waiting ( )
Call waiting is set.
During a call, a tone sounds for incoming calls; Drag
right to answer. If screen is locked to prevent misoperation,
unlock first.
To cancel Call Waiting, Tap Call waiting ( ).
66
Group Calling
Requires separate subscription.
During a call, Add Call
Enter number Call
When call connects, Merge calls
Group Calling starts.
・If screen is locked to prevent misoperation, unlock first.
Notify Caller ID
In app sheet, (Settings) Call
Call settings opens.
Other service settings
Other service settings opens.
Notify caller ID Hide number or Show number
Caller ID is set.
67
Phone
AQUOS CRYSTAL X
Call Barring
Restrict outgoing/incoming calls and SMS messages.
・When attempting to place/send a call/SMS while calling is
restricted, a message appears. Message may take time to
appear in some areas.
Restriction Description
All outgoing
calls
Restrict all outgoing calls.
Bar int'l call
Restrict international calls; while outside
Japan, calls within current country are
allowed.
Local & home
only
Restrict international calls; while outside
Japan, calls within current country and to
Japan are allowed.
Restrict all
incomings
Reject all calls.
Bar if abroad Reject calls while outside Japan.
In app sheet, (Settings) Call
Call settings opens.
Call barring
Call barring menu opens.
Bar outgoing calls or Bar incoming calls Tap option
Restrict / Not restrict
Restriction is set.
Call Barring Operations
Canceling All Outgoing Call Restrictions
In Call barring menu, Bar outgoing calls Stop all
outgoing calls Yes
Canceling All Incoming Call Restrictions
In Call barring menu, Bar incoming calls Stop all
incoming calls Yes
Restricting Outgoing Calls to Specified
Numbers
In Call barring menu, Restrict destinations Enter
Operation Password OK Specified phone number
Switch on/off ( ) Call permitted list
<Empty> Enter number OK
Restricting Outgoing Calls to Numbers Saved in
Address Book
In Call barring menu, Restrict destinations Enter
Operation Password OK Restrict address book
( )
Rejecting Calls from Specified Numbers
In Call barring menu, Reject call Specified numbers
Switch on/off ( ) Reject numbers list
<Empty> Enter number OK
Rejecting Calls from Numbers Not Saved in
Address Book
In Call barring menu, Reject call Not registered
numbers ( )
Rejecting Calls with No/Undisplayable Caller ID
or from Payphones
In Call barring menu, Reject call Number not sent
/ Payphone / Unavailable ( )
68
Troubleshooting
Q. Calling is not barred
A. Are you using Call Forwarding or Voicemail? Calling
may not be barred even if All outgoing calls and
Restrict all incomings are set.
VoLTE Voice Services
Requires separate subscription.
In app sheet, (Settings) Other settings
Other settings opens.
Network settings
VoLTE voice call ( )
VoLTE voice services are set.
To cancel VoLTE voice services, Tap VoLTE voice call
( ).
Address Book
Save phone numbers and email addresses as well as birthdays,
nicknames, etc.
Set ringtones for each contact as needed.
Address Book Caution
Contacts may be altered/lost if handset is left uncharged
or due to accidents, malfunctions, repairs, handset
upgrade/replacement, mishandling, etc. Back up important
contacts and other data regularly. SoftBank Mobile Corp. is
not liable for any damages resulting from loss/alteration
of contacts.
Adding New Contacts
In app sheet, (Basic) (Address Book)
Address Book opens.
Add new entry
Add contact window opens.
・If confirmation appears, follow onscreen prompts.
Tap item Complete entry
69
Phone
AQUOS CRYSTAL X
Save Yes
Contact is saved.
Operations when Saving Contacts
Saving Photo
In window for saving new contact, Tap top of image frame
(face image, body image) Tap save method Save
operation
Setting Operation for Arriving Voice Call
In window for saving new contact, Ring Set Tap
item Follow onscreen prompts
・Set operation such as type of ringtone, vibration, etc.
Setting Groups
In window for saving new contact, Group setting
Tap group ( ) Decision
・If no groups are saved, confirmation for adding group
appears. Tap Yes for window for saving new group.
Enter group name and Tap Save .
Showing Other Savable Items
In window for saving new contact, Other
・Save chat, nickname, GPS information, organization, etc.
Saving Type of Phone Number, Etc.
In window for saving new contact, Tap type ( , etc.)
Tap type to save
・If selecting Custom, enter type name.
Saving Several Different Phone Numbers, Etc.
to Contact
In window for saving new contact, for item to add
to Enter number, etc.
Deleting Entered Phone Number, Etc.
In window for saving new contact, for item to delete
Saving Contact from Call Window
Save number entered in Call Window directly to Address
Book.
In app sheet, (Basic) (Phone) Dial
Tap dialpad keys to enter number to save
Add to Address Book Follow onscreen prompts
Syncing with Contacts on Server
Sync handset Address Book with Google contacts, etc. on
server. Also sign in to a Google account before syncing
with a non-Google account.
In app sheet, (Settings) Tap account type
Tap account Tap application or data to sync ( )
70
Dialing from Address Book
In app sheet, (Basic) (Address Book)
Address Book opens.
Alternatively, in app sheet, Tap (Basic) (Phone)
AddressBook .
Tap tab Tap contact
Contact opens.
at right of number
Handset dials number. Call begins when other party
answers.
To end call, Drag End call down
Call ends.
If misoperation-preventing screen is unlocked, Tap End
call to end call.
Messaging & Internet
Messaging.......................................................................... 72
S! Mail Initial Setup.........................................................72
Sending S! Mail/SMS.........................................................73
Opening & Replying to S! Mail/SMS................................75
Creating/Sending Gmail....................................................77
Opening Received Gmail................................................... 78
Using Email........................................................................79
Using Chrome.................................................................... 81
72
Messaging
S! Mail
Exchange messages with S! Mail-compatible SoftBank handsets
and email compatible devices (other mobiles, PCs, etc.) beyond
SMS character entry limit; attach media files.
SMS
Exchange short messages (up to 160 single-byte characters)
using handset numbers as addresses.
Gmail
Gmail is Google's webmail service. Handset automatically syncs
with Gmail.
Email
Use email (POP3/IMAP4) on handset.
・Set up an email account beforehand.
・Sending/receiving email on handset syncs handset and
mail server; sent/received messages (in the POP protocol,
received messages only) are also accessible from PCs.
S! Mail Initial Setup
Setting Up S! Mail Initially
When activating mail for the first time, complete setup to
send/receive S! Mail using Wi-Fi.
In app sheet, (Basic) (Mail)
Setup to Wi-Fi connection window opens.
・If confirmation appears, follow onscreen prompts.
Set Now
Wi-Fi connection setup is complete and thread list opens.
To perform setup later, Tap Set Later .
Completing Wi-Fi Connection Setup for
S! Mail via Menu Items
If you Tap Set Later at initial startup, complete setup
to send/receive S! Mail using Wi-Fi as follows.
In thread list, Send/Receive Settings Wi-Fi
Connection
Cautions for Sending/Receiving S! Mail
Using Wi-Fi
International S! Mail Transmission Fees
Transmission fees apply when sending international S! Mail
messages even if Wi-Fi is in use.
73
Messaging & Internet
AQUOS CRYSTAL X
S! Mail Reception while Display is Completely
Dark (Screen Lock Active)
To receive S! Mail messages using Wi-Fi even when Display
is completely dark (Screen lock active), disable Wi-Fi sleep
policy ( Never ) in Wi-Fi settings.
Sending S! Mail/SMS
Drafts
When is Tapped while creating S! Mail or SMS,
confirmation appears asking whether to save the message
as a draft. Follow onscreen prompts.
Drafts are indicated as in thread list, and are saved to
Draft Box in folder list. Open an S! Mail/SMS draft to
edit and send it.
Sending S! Mail
In app sheet, (Basic) (Mail)
・Alternatively, enter phone numbers or email addresses in
Recipient field directly.
Phonebook / Outgoing History / Incoming History /
Mail Group
Tap Phonebook , Outgoing History , or Incoming
History to select recipients from Address Book, Outgoing
History, or Incoming History.
Tap Mail Group to select a mail group and set all the
members on the list as recipients.
74
Select recipients OK
Tap Phonebook , Outgoing History , Incoming History ,
or Mail Group to change the recipient list.
After setting recipients, Tap to check recipients'
phone numbers/email addresses or set them to Cc/Bcc.
To delete a recipient, Tap and then .
Alternatively, Tap and then Delete recipient .
Tap Subject field Enter subject
Tap to attach a file.
Tap Compose email field Enter text
Send
S! Mail is sent.
・Failed S! Mail messages are saved as drafts.
Sending SMS
In app sheet, (Basic) (Mail)
・Alternatively, enter phone number in Recipient field directly.
Tap recipient
Tap Phonebook , Outgoing History , or Incoming
History to select recipient from Address Book, Outgoing
History, or Incoming History.
After setting recipient, Tap to check recipient's
phone number.
To delete recipient, Tap and then .
Alternatively, Tap and then Delete recipient .
Tap Compose SMS field Enter text
75
Messaging & Internet
AQUOS CRYSTAL X
Send
SMS is sent.
・Failed SMS messages are saved as drafts.
Opening & Replying to S! Mail/SMS
Handset receives S! Mail/SMS messages automatically by
default. Optionally, retrieve messages manually, and also
retrieve all messages stored on the server.
Opening New S! Mail/SMS
When message arrives, new message notice and Notification
Indicator appear.
Read
S! Mail/SMS message window opens.
・To open new message from Notification Indicator, Drag
Status Bar down for Notifications Window, then Tap
corresponding notification.
・For two or more new messages, thread list opens.
Spam Mail
Set spam filtering to save messages from senders not in
Address Book to Spam mail. New mail notification does not
appear. To check messages saved to Spam mail:
In app sheet, (Basic) (Mail)
Spam mail
・If confirmation appears, follow onscreen prompts.
76
Opening S! Mail/SMS
In app sheet, (Basic) (Mail)
Thread list opens.
Tap thread
Thread details open.
・To open message drafts or unsent messages, Tap a thread
indicated by to open thread details including draft/
unsent messages.
Tap message
S! Mail/SMS message opens.
Widgets
Add widget to desktop sheet to check message
information. Widgets appear in simple (top of Display)
and detailed (bottom of Display) views. Check number
of unread messages in simple view. Check date/time and
preview of messages in addition to number of unread
messages in detailed view. Content of latest message
appears if all messages are read.
Message Operations
Deleting All Server Mail
In thread list, Handle Server Mail Delete all
mails Delete OK
Checking Available Storage on Mail Server
In thread list, Handle Server Mail Check
storage space
Protecting Messages
In thread details, Touch & Hold a message
To cancel protection, Tap again.
Saving Attachments
In S! Mail/SMS message window, Tap for
attachment to save ( ) Save
Deleting Threads in Thread List
In thread list, Touch & Hold thread Delete
・To select several threads, Touch & Hold first thread, and
then Tap other threads.
Deleting Messages in Thread Details
In thread details, Touch & Hold a message
Delete
Reporting Spam in Thread Details
In thread details, Touch & Hold a message Yes
・Only one message can be selected.
Reporting Spam in S! Mail/SMS Message Window
In S! Mail/SMS message window, Declare Spam
Yes
Listing Addresses of Sender/Recipients in
Thread Details
In thread details, List Address
Listing Addresses of Sender/Recipients in S!
Mail/SMS Message Window
In S! Mail/SMS message window,
77
Messaging & Internet
AQUOS CRYSTAL X
Replying to S! Mail/SMS
In S! Mail/SMS message window, /
Enter text Send
Message is sent.
Creating/Sending Gmail
Use Google's webmail service. Sign in to a Google Account
beforehand.
Gmail Caution
Gmail messages are not received if recipient device is set
to reject messages sent from PCs.
Creating/Sending Gmail
In app sheet, (Google) (Gmail)
Inbox opens.
・If confirmation appears, follow onscreen prompts.
Mail Composition window opens.
Enter recipient, subject and text on Action Bar
Message is sent.
78
Gmail Composition Operations
Attaching Files
In Mail Composition window, Attach file
Tap application Select file
・If confirmation appears, follow onscreen prompts.
Attaching Files from Google Drive
In Mail Composition window, Insert from Drive
Select file to attach SELECT
Adding Cc/Bcc Recipients
In Mail Composition window, Add Cc/Bcc
Add recipient
Saving without Sending
While creating message, Save draft
・Message is saved as a draft.
Discarding Current Message
While creating message, Discard Discard
Opening Received Gmail
Gmail groups all related messages by subject (Thread View).
Opening New Gmail
Ringtone sounds and appears for new Gmail.
Drag Status Bar down for Notifications Window
Tap new Gmail notification
Message window opens.
・For two or more new messages with different subjects,
Inbox opens; select one.
79
Messaging & Internet
AQUOS CRYSTAL X
Opening Gmail
In app sheet, (Google) (Gmail)
Inbox opens.
Tap thread
Message window opens.
Operations when Opening Gmail
Replying to Messages
In message window, Create message on
Action Bar
Forwarding Messages
In message window, for message to forward
Forward Create message on Action Bar
Using Email
Setting an Account
Check username (user ID), password, server name, etc.
beforehand for the email account.
In app sheet, (Email)
Account setup menu appears (if no account is set up).
Follow onscreen prompts to set up account
Email setup is complete.
80
Creating/Sending Email
In app sheet, (Email)
Inbox opens.
Mail Composition window opens.
Enter recipient, subject and text on Action Bar
Message is sent.
Opening New Email
Ringtone sounds and appears for new email.
Drag Status Bar down for Notifications Window
Notifications Window appears.
Tap new email notification
Message window opens.
・For two or more new messages, Inbox opens; select one.
81
Messaging & Internet
AQUOS CRYSTAL X
Opening Email
In app sheet, (Email)
Inbox opens.
Tap message
Message window opens.
Operations when Opening Email
Resetting Mail as Unread
In email list, Touch & Hold message to be set as unread
on Action Bar
Deleting Mail
In email list, Touch & Hold message to delete on
Action Bar OK
・If confirmation appears, follow onscreen prompts.
Syncing Accounts Manually
In email list, on Action Bar Tap the account to
be synced Refresh
・Sync sent and received email messages manually at any
time regardless of the automatic sync settings.
Using Chrome
Enter search terms or URLs for easy Internet access.
Using Chrome
In app sheet, (Google) (Chrome)
Chrome activates.
・If confirmation appears, follow onscreen prompts.
・Flick to scroll.
SSL & TLS
Secure Sockets Layer (SSL) and Transport Layer Security
(TLS) are encryption protocols that secure Internet
transmissions of important/sensitive information such
as credit card numbers and corporate secrets, providing
protection against online threats (eavesdropping,
falsification, impersonation, etc.).
Chrome Operations
Signing in to My SoftBank
Access My SoftBank to check service charges or reward
points, change contract details (subscribed price plan,
optional services, etc.), check handset email address, use
anti-spam settings, etc.
In Chrome, Bookmarks My Softbank
Follow onscreen prompts
Searching for Information
In Chrome, Tap text entry field at top of Display
Enter search text or URL Go or a search
suggestion Tap link
Searching within Current Webpage
In Chrome, Find in page Enter search text
Search results are highlighted.
82
Saving (Downloading) Images
In Chrome, Touch & Hold image Save image
Open saved (downloaded) image from Photo in
Contents Manager, etc.
Opening Saved (Downloaded) Image, Etc.
In app sheet, (Tools) (Downloads) Tap
image, etc.
SSL/TLS Caution
When opening a secured page, users must decide as their
responsibility whether or not to open the page with use
of SSL/TLS. SoftBank Mobile Corp. and the Certification
Authorities Symantec Website Security G.K. and Cybertrust
make no guarantees whatsoever to users regarding security
of SSL/TLS.
Adding Bookmarks
In app sheet, (Google) (Chrome)
Chrome activates.
Open target webpage
Add bookmark window opens.
Check/edit Name, URL, etc. Save
Current webpage is saved as a bookmark.
Bookmark Operations
Editing Bookmarks
In Chrome, Bookmarks Touch & Hold
bookmark Edit bookmark Edit Save
Deleting Bookmarks
In Chrome, Bookmarks Touch & Hold
bookmark Delete bookmark
83
Messaging & Internet
AQUOS CRYSTAL X
Opening Bookmarks
In app sheet, (Google) (Chrome)
Chrome activates.
Bookmarks
Bookmark window opens.
Tap bookmark
Corresponding webpage opens.
Checking Browsing History
In app sheet, (Google) (Chrome)
Chrome activates.
History
History window opens.
Tap record
Corresponding webpage opens.
84
Opening New Tabs
Open multiple webpages in different tabs to switch between
them easily.
In app sheet, (Google) (Chrome)
Chrome activates.
New tab
Another tab opens.
Alternatively, Tap and then . The number in
changes depending on the number of open tabs.
Tab Operations
Switching Tabs
In Chrome, Tap tab
The number in changes depending on number of open
tabs.
Closing Tabs
In Chrome, Tap of tab to close
The number in changes depending on number of open
tabs.
Viewing Webpages without Leaving Browsing
History, Cookies, Etc.
In Chrome, New incognito tab
Setting Chrome
Make Chrome settings. Settable items are the following.
Item Description
Sign in to
Chrome
Sign in to your Google account and make
settings for tabs, bookmarks, history, etc.
View account information.
Search engine Select a search engine.
Autofill forms
Enable or disable automatic form entry,
edit profiles, etc.
Save
passwords
Enable or disable the saving of user
names and passwords by webpages,
confirm/delete webpages that have stored
passwords, etc.
Home page Set a homepage.
Privacy
Set whether a hint is displayed for an
access error, whether usage and error
reports are sent, etc.
Accessibility Set text size, etc.
Content
settings
Set whether to allow cookies, enable
JavaScript, etc.
Bandwidth
management
Set the method for reading webpages,
whether to economize data usage, etc.
About Chrome
View version information etc. about
Chrome.
In app sheet, (Google) (Chrome)
Chrome activates.
Settings Set items
Settings are made.
85
Messaging & Internet
AQUOS CRYSTAL X
Deleting Cache and Cookies
In Chrome, Settings Privacy CLEAR
BROWSING DATA Select items Clear
Tap an item to toggle on ( )/off ( ).
86
Camera
Capturing Photos..............................................................88
Recording Videos.............................................................. 90
88
Capturing Photos
Camera Cautions
General Use
Mind etiquette when using Camera.
Keep Lens Clean
Fingerprints/smudges may hinder handset imaging. Clean
Lens with a soft cloth beforehand.
Avoid Direct Sunlight Exposure
Do not expose Lens area to direct sunlight for extended
periods; may damage color filter, altering images.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
Capturing Photos
Capture JPEG images.
・Handset saves photos it captures to handset memory by
default.
・To capture photos with a blurred background quickly,
capture close-ups with Macro set.
In app sheet, (Basic) (SH Camera)
Photo Viewfinder opens.
Aim External Camera at subject
・For people, focus automatically locks on detected face.
Shutter sound plays; photo is saved to handset memory.
・Alternatively, Press Volume Up/Down Key to capture photo.
89
Camera
AQUOS CRYSTAL X
Photo Viewfinder Layout
Layout and functions of main indicators are as follows.
If icons such as are not shown, Tap in Photo
Viewfinder.
View switch: Simple mode/Detailed mode
Settings: Access various Camera settings
Camera switch: Internal/External Camera
Mobile Light: Settings switch
Mode button: Change to settings optimal for the subject
and shooting conditions
GPS: Set whether to add location information
Size: Change the picture size
NightCatch: Capture dark scenes more brightly
HDR: Reduce whited-out or blacked-out scenes in backlit
or other high-contrast conditions
High Quality (HQ): Reduce camera shake for lower-noise,
high-quality photos
Framing advisor: Show a grid or guide for composing a
shot according to the scene
Camera/Video Camera switch: Tap to capture video
Shutter: Touch & Hold for continuous shooting
1
Mini-preview
2
: Shortcut to Album, or preview of
immediately captured photo; check, send, or delete
shown photo
1 Not available when High Quality or NightCatch are on.
2 In Simple mode, no longer appears after a period of
inactivity.
Photo Viewfinder Operations
Adjusting Brightness
Drag up/down for Brightness Scale
Adjusting Zoom
Drag left/right or Pinch/Spread for Zoom Slider
Locking Focus
Tap subject for focus lock
・To release shutter, Tap the subject again.
・External Camera uses color to track subjects; may not
correctly track faintly colored subjects or ones similar to
background color.
Opening Captured Photo
Tap preview thumbnail
(Album) opens and file view window appears.
・Use Album functions to save captured photos as
Wallpaper, edit photos, or send photos. See "Viewing &
Managing Photos/Videos (Album)" for details.
Using Internal Camera
Use Internal Camera to capture self or others with Lens on
Display side.
Tap to toggle Internal/External Camera.
・Some functions/settings are not available for Internal
Camera.
・If confirmation appears, follow onscreen prompts.
・Holding handset upside-down may produce better results.
Using FrontCam Wide
Take panoramic photographs with Internal Camera.
Aim Internal Camera at subject
Pan handset to the right and align with
After five shots, capture is completed.
・If confirmation appears, follow onscreen prompts.
・Holding handset upside-down may produce better results.
Troubleshooting
Q. Cannot open Camera/Camera exits suddenly
A. Camera does not open if battery level is low. Charge
Battery first.
A. Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured
image data and exits.
A. Camera exits automatically after a period of inactivity.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
90
Q. Cannot focus
A. Fingerprints, etc. on lens cover prevent Camera from
focusing. Wipe clean with a dry, soft cloth.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured images to appear
whitish.
Recording Videos
Camera Cautions
General Use
Mind etiquette when using Camera.
Keep Lens Clean
Fingerprints/smudges may hinder handset imaging. Clean
Lens with a soft cloth beforehand.
Avoid Direct Sunlight Exposure
Do not expose Lens area to direct sunlight for extended
periods; may damage color filter, altering images.
Continuous Recording Time
Recording capacity is 2 GB per file (recording stops when
exceeded). To continue recording, start another session.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
Recording Videos
Record H.264/AAC videos.
・Handset saves videos it captures to handset memory by
default.
In app sheet, (Basic) (SH Camera)
Photo Viewfinder opens.
91
Camera
AQUOS CRYSTAL X
Video Viewfinder opens.
・If confirmation appears, follow onscreen prompts.
Aim External Camera at subject (recording starts)
Tone sounds and recording starts.
・Alternatively, Press Volume Up/Down Key to start recording.
(recording stops)
Tone sounds and recording stops; video is saved to handset
memory.
・Alternatively, Press Volume Up/Down Key to stop recording.
Video Viewfinder Layout
Layout and functions of main indicators are as follows.
If icons such as are not shown, Tap in Video
Viewfinder.
Mode button: Change to settings optimal for the subject
and shooting conditions
GPS: Set whether to add location information
Size: Change the picture size
NightCatch: Capture dark scenes more brightly
HDR: Reduce whited-out or blacked-out scenes in backlit
or other high-contrast conditions
Shooting time left: Time available with current settings
Mini-preview
1
: Shortcut to Album, or preview of
immediately captured video; check, send, or delete
shown video
View switch: Simple mode/Detailed mode
Settings: Access various Camera settings
Camera switch: Internal/External Camera
Mobile Light: Settings switch
Start recording
Video Camera/Camera switch: Tap to capture photos
1 In Simple mode, no longer appears after a period of
inactivity.
Video Viewfinder Operations
Adjusting Brightness
Drag up/down for Brightness Scale
Adjusting Zoom
Drag left/right or Pinch/Spread for Zoom Slider
Opening Recorded Video
Tap preview thumbnail
(Album) opens and file view window appears.
・Use Album functions to play captured videos, send videos,
or delete videos. See "Viewing & Managing Photos/Videos
(Album)" for details.
92
Using Internal Camera
Use Internal Camera to record self or others with Lens on
Display side.
Tap to toggle Internal/External Camera.
・Some functions/settings are not available for Internal
Camera.
Troubleshooting
Q. Cannot open Video Camera/Video Camera exits suddenly
A. Video Camera does not open if battery level is low.
Charge Battery first.
A. Continuing to use Video Camera while handset is warm
causes warning to appear, after which Video Camera
saves captured video data and exits.
A. Video Camera exits automatically after a period of
inactivity.
Q. Image is dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Cannot focus
A. Fingerprints, etc. on lens cover prevent Camera from
focusing. Wipe clean with a dry, soft cloth.
Q. Image captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured image to appear
whitish.
Music & Images
Music Files (Music)........................................................... 94
Viewing & Managing Photos/Videos (Album)..................95
94
Music Files (Music)
Playing Back High-Resolution Content
Handset supports playback of high-resolution 96 kHz/24
bit and 192 kHz/24 bit (FLAC/WAVE) content. To play back
high-resolution content, use (Music).
・The content can only be played when a commercially
available earphone set supporting high-resolution audio is
connected.
・When using handset Speaker, content is played back at
standard quality (48 kHz/16 bit).
・When using Bluetooth
®
devices, 192 kHz/24 bit content
cannot be played back; 96 kHz/24 bit content is played
back at standard quality (48 kHz/16 bit).
・The effect of harman/kardon audio is disabled during
playback. For details on harman/kardon audio, see
"harman/kardon audio Settings."
・Activating Camera pauses playback.
Playing Music Files
The following file formats are supported.
・3GPP, 3GPP2, MP4, MP3, AMR, WMA (except WMDRM
content), ASF (except WMDRM content), OGG Vorbis, WAVE,
MIDI, XMF, RTTTL/RTX, OTA, iMelody, ADTS raw AAC, FLAC
In app sheet, (Music)
Library opens.
appears for the last-played song in song list.
Songs / Albums / Artists / Playlists
Tap item Tap song
Song plays.
In Songs , Tap song directly.
・Depending on category, after Tapping an item, Tap another
item (e.g., album name).
Changing Playback Volume
While song plays, Volume Up/Down Key
Music Player Layout
Song image
Song title, artist, album, next title information
Drag slider to adjust playback position
Play previous song or current song from beginning
Pause/play
Search for song
Link with other application
Set as favorite
Toggle repeat all songs, repeat current song, repeat off
Toggle shuffle playback on/off
Show song list
High-resolution audio is being played
Play next song
95
Music & Images
AQUOS CRYSTAL X
Viewing & Managing Photos/
Videos (Album)
Photos/videos captured on handset and downloaded images are
sorted into PORTRAIT, EVENT and MAP tabs.
Viewing Photos/Videos
View photos and videos saved to handset memory and SD Card.
The following formats are supported.
Image File format
Photo JPEG, PNG, GIF, BMP, WBMP, WebP
Video
3GPP, 3GPP2, MP4, WMV (WMDRM not
supported), ASF (WMDRM not supported),
WebM, Matroska, MPEG2-TS
In app sheet, (Album)
File list opens.
Tap ALL , PORTRAIT , EVENT or MAP to open files
by category.
・Flick left/right in file list or folder list to toggle
categories.
When activating Album for the first time, ALL file list
appears. Album activates in the last-used state thereafter
(file list or folder list appears).
・Flick up/down for hidden files.
・If confirmation appears, follow onscreen prompts.
Tap photo/video
Photo/video opens (file view window).
For video playback, Tap , then follow onscreen prompts.
appears for photos captured with continuous shooting:
Tap photo, then Tap in file view window, to open
photos as index at bottom (continuous shooting photo index
window).
appears for photos using DeFocus mode: Tap
photo Drag bar right/left to adjust intensity of
defocusing effect.
appears for photos using Photo Sphere mode: Tap photo,
then Tap in file view window, to view photo rotatable
360 degrees from right to left, and top to bottom.
Photo/Video Viewing Operations
Using Slideshow
In file list, Slideshow
・To stop slideshow, Tap image.
Saving Images
In file list or file view window, Register image
・Follow onscreen prompts.
Deleting Images
In file view window, on Action Bar Yes
・If Action Bar and Navigation Bar are hidden, Tap Display
first.
Zooming In/Out on Photos/Videos
In file view window, Tap image twice or Pinch/Spread
Switching Views in File List
In file list, folder list, or file view window,
Settings Thumbnail view Multi-tile view /
Grid view / Grid (large) view
96
Setting Whether to Show Images More Clearly
when Display is Bright
In file list, folder list, or file view window,
Settings Sharpness
Tap Sharpness to toggle on ( )/off ( ).
Selecting a Range of Images from Continuous
Shooting
In continuous shooting photo index window, Clip
range Drag / right and left to select the
desired range of images Yes
Photos that have not been selected are deleted.
Selecting Desired Images from Continuous
Shooting
Tap desired images in continuous shooting photo index
window to add to Favorites ( )
In continuous shooting photo index window, Tap
Display only marked images to display only photos set
as favorites.
Selecting and Deleting Images from Continuous
Shooting
In continuous shooting photo index window,
Delete selection Tap photos( ) (Delete)
Yes
Selecting and Saving Images from Continuous
Shooting
In continuous shooting photo index window, Tap photos
Register image
・Follow onscreen prompts.
Switching continuous shooting photo index
window Views
In continuous shooting photo index window,
Switch to grid view / Switch to preview
Troubleshooting
Q. Cannot open photos or videos
A. The database may be disabled. Connect handset to a PC
using Micro USB Cable, and delete the DATABASE folder
in ¥PRIVATE¥SHARP¥PM on handset memory before
opening photos or videos.
Connectivity
Wi-Fi...................................................................................98
Tethering Option............................................................ 101
Bluetooth
®
...................................................................... 101
98
Wi-Fi
Use household Wi-Fi networks, etc. to connect to the Internet.
Users of Wi-Fi routers by FON should refer to the "Fonルー
ターかんたん設定ガイド (http://mb.softbank.jp/mb/special/
network/pdf/wifi_howto_01.pdf) (Fon Router Easy Settings
Guide)" (Japanese).
Automatic Updates for Optimizing Wi-
Fi Connection
While using Wi-Fi, updates for optimizing connection may
be received or applied automatically.
Enabling Wi-Fi
In app sheet, (Settings) Wi-Fi settings
Wi-Fi settings opens.
on Action Bar
Wi-Fi is enabled ( ).
・Access point search starts; available access points appear
upon completion.
Tap to disable Wi-Fi ( ).
Wi-Fi Operations
Enabling/Disabling Available Network
Notifications
In Wi-Fi settings, Advanced Network
notification
Available when Wi-Fi settings is enabled.
Tap Network notification to toggle on ( )/off ( ).
Selecting a Wi-Fi Sleep Option
In Wi-Fi settings, Advanced Wi-Fi sleep
policy Tap option
Enabling/Disabling Continuous Scanning
In Wi-Fi settings, Advanced Scanning
always available
Tap Scanning always available to toggle on ( )/off
( ).
Enabling/Disabling Wi-Fi Settings for Poor
Connections
In Wi-Fi settings, Advanced Avoid poor
connections
Tap Avoid poor connections to toggle on ( )/off
( ).
Setting Wi-Fi Bandwidth
In Wi-Fi settings, Advanced Wi-Fi
frequency band Auto / 5 GHz only / 2.4 GHz
only
Setting Whether to Switch Automatically
between Mobile and Wi-Fi Networks when
Transmission Speeds Slow
In Wi-Fi settings, Advanced Comfort Wi-
Fi setting Comfort Wi-Fi mode setting Smooth
change mode / Not set
Tap to display help for Smooth change.
Configuring Settings for Comfort Wi-Fi
In Wi-Fi settings, Advanced Comfort Wi-
Fi setting Advanced settings Target access
points / Target applications / Not target server
Follow onscreen prompts
Available when Smooth change mode is enabled.
Installing Certificates
In Wi-Fi settings, Advanced Install
certificates Follow onscreen prompts
Setting Whether to Conserve Battery when Wi-
Fi On
In Wi-Fi settings, Advanced Wi-Fi
optimization
Tap Wi-Fi optimization to toggle on( )/off ( )
99
Connectivity
AQUOS CRYSTAL X
Checking MAC Address
In Wi-Fi settings, Advanced
・MAC address is shown under "MAC address."
Checking IP Address
In Wi-Fi settings, Advanced
・IP address is shown under "IP address."
Connecting Selected Access Points
Enable handset Wi-Fi first.
In app sheet, (Settings) Wi-Fi settings
Wi-Fi settings opens.
Tap access point
Enter password Connect
Handset connects to the access point.
・Password (indicated by WEP, WPA, KEY, etc.) may be found
on a label on your Wi-Fi router. For details, contact the
vendor of the router. For public wireless LAN services, check
the password with your ISP.
・Omit password entry for unprotected access points.
Wi-Fi Operations
Connecting Access Points Manually
In Wi-Fi settings, ADD NETWORK Enter Network
SSID Done Tap Security field Tap security
protocol Save
Available when Wi-Fi settings is enabled.
・Depending on security protocol, other fields may also
need to be completed.
100
Connecting Using AOSS
In Wi-Fi settings, EASY SETTINGS AOSS Follow
onscreen prompts
Connecting Using WPS
In Wi-Fi settings, EASY SETTINGS WPS Push
Button Follow onscreen prompts
Available when Wi-Fi settings is enabled.
To connect using the PIN method, Tap EASY SETTINGS
in Wi-Fi settings, Tap WPS Pin Entry , then follow
onscreen prompts.
Troubleshooting
Q. Cannot detect access points
A. There may be multiple access points using neighboring
channels. In this instance, handset may not detect
access points correctly.
Disconnecting Wi-Fi
In app sheet, (Settings) Wi-Fi settings
Wi-Fi settings opens.
Tap connected access point Disconnect
Wi-Fi is disconnected.
・Password entry may be required to reconnect to access
point.
Using Wi-Fi Direct
Use Wi-Fi Direct to establish a Wi-Fi connection with other
Wi-Fi Direct compatible devices with no need for an access
point or Internet connection.
・Enable handset Wi-Fi first.
In app sheet, (Settings) Wi-Fi settings
Wi-Fi settings opens.
Wi-Fi Direct
Found Wi-Fi Direct compatible devices appear in Peer
devices field.
If target device does not appear, Tap SEARCH FOR
DEVICES to try searching again.
Tap target device Follow onscreen prompts for
authentication
Handset connects to the device.
・A connection request will be canceled if not accepted within
a certain period of time.
To disconnect devices, Tap one then Tap OK .
101
Connectivity
AQUOS CRYSTAL X
Tethering Option
About Tethering Option
Use handset like a Wi-Fi router to connect to the Internet
from a PC or game device.
・Requires separate subscription.
・Use after confirming that handset is updated to the latest
software.
Starting Up Tethering Option
In app sheet, (Tools) (Tethering)
Tethering Option window opens.
・When Terms of Agreement appear, follow onscreen prompts.
Bluetooth
®
Connect handset to other Bluetooth
®
devices for wireless
connectivity. Connect to a Bluetooth
®
-capable mobile phone,
etc. to transfer data.
Troubleshooting
Q. Cannot use Bluetooth
®
A. Airplane mode may be active. Activating Airplane mode
disables Bluetooth
®
. (Bluetooth
®
can be enabled again
while Airplane mode is active.)
Bluetooth
®
Usage Cautions
Connection
Bluetooth
®
connection may not be possible with some
Bluetooth
®
devices. Noise may interfere with wireless or
handsfree conversations.
File Transfer
Files may not appear correctly on recipient devices.
Bluetooth
®
Functions
The Bluetooth
®
function is a technology that enables wireless
connection with PCs, Bluetooth
®
devices with handsfree
functionality, etc. such as the following.
Function Description
Sound output Listen to music, audio, etc. wirelessly.
Handsfree
conversation
Use Bluetooth
®
devices (e.g., headsets)
for handsfree conversations.
File transfer
Transfer files between handset and
Bluetooth
®
devices.
102
Enabling Bluetooth
®
In app sheet, (Settings) Bluetooth
Bluetooth
®
menu opens.
on Action Bar
Bluetooth
®
is enabled ( ).
Tap to disable Bluetooth
®
( ).
Bluetooth
®
Connection Operations
Setting Whether to Allow Other Devices to
Detect Handset
In Bluetooth
®
menu, Tap handset name (default: 402SH
)
・Description below handset name changes to Visible
to all nearby Bluetooth devices, and handset will be
discoverable from other Bluetooth
®
devices for a period
of time set in Visibility timeout .
After a period of time set in Visibility timeout ,
handset returns to non-discoverable state automatically
and will be hidden from unpaired devices.
Renaming Handset Name that Appears on Other
Devices
In Bluetooth
®
menu, Rename phone Enter
name Rename
・Renaming may not be possible if a pictogram is used.
Changing Timeout Duration
In Bluetooth
®
menu, Visibility timeout Tap
option
For Never time out , handset does not return to non-
discoverable state automatically.
Setting Whether to Give Priority to aptX
®
In Bluetooth
®
menu, aptX aptX OK
Tap aptX to toggle on ( )/off ( ).
・Changes are applied to devices connected after setting
changes are made. Disconnect and reconnect handset to
devices to apply changes.
Setting Whether to Always Use Handsfree
Device or Operated Device for Calls
In Bluetooth
®
menu, Handsfree setting
Tap Handsfree setting to toggle on ( )/off ( ).
103
Connectivity
AQUOS CRYSTAL X
Pairing with Other Bluetooth
®
Devices
Pair nearby Bluetooth
®
devices with handset to transfer files,
for handsfree conversations, or to listen to music.
・Enable Bluetooth
®
on handset and set target devices to be
discoverable first.
In app sheet, (Settings) Bluetooth
Bluetooth
®
menu appears; found Bluetooth
®
devices appear
in Available devices field.
If target device does not appear, Tap SEARCH FOR
DEVICES to try searching again.
Tap target device Follow onscreen prompts for
authentication
Pairing completes; handset connects to some devices (e.g.,
handsfree devices) automatically.
・Authentication procedure varies by device. Passkey entry
may be required.
・Passkey is a 1 to 16-digit alphanumeric code required for
authentication between handset and other devices.
・Paired devices appear in Paired devices field.
Pairing Operations
Renaming Paired Devices
In Bluetooth
®
menu, for target device Rename
Enter name OK
・Renaming may not be possible if a pictogram is used.
Connecting to Bluetooth
®
Devices by Service
In Bluetooth
®
menu, for target device Tap item
・Available when handset is paired with compatible devices.
Unpairing Devices
In Bluetooth
®
menu, for target device Unpair
Connecting Paired Bluetooth
®
Devices
In app sheet, (Settings) Bluetooth
Bluetooth
®
menu opens.
・Paired Bluetooth
®
devices appear in Paired devices field.
Tap target device
Handset connects to the device.
Accepting Connection Requests
Handset automatically accepts connection requests from
paired devices. For unpaired devices, set handset to be
discoverable first; when connection request arrives, follow
onscreen prompts.
・If confirmation appears, follow onscreen prompts.
Disconnecting Devices (e.g., Handsfree
Devices)
In Bluetooth
®
menu, Tap connected device OK
104
Sending Files (e.g., Address Book)
In app sheet, (Basic) (Address Book)
Address Book opens.
Tap tab Tap contact
Contact opens.
Send Send by Bluetooth
Send (no image) or Send (image) ( Yes when face
image/photo is not saved)
Tap target device
File is sent.
Receiving Files (e.g., Address Book)
When file reception request arrives, appears. To receive
files:
Drag Status Bar down for Notifications Window
Tap Bluetooth
®
share notification Accept
After file reception, Drag Status Bar down for Notifications
Window
Tap Bluetooth
®
share notification Tap file Register
of data Always / Just once
File content is saved.
・If confirmation appears, follow onscreen prompts.
Opening Files Received by Bluetooth
®
Transfer
In Bluetooth
®
menu, Show received files
Tap file
・Follow onscreen prompts.
Global Services
Global Roaming............................................................... 106
Calling from Outside Japan...........................................107
106
Global Roaming
Handset is Global Roaming Service eligible. Use the same
handset number outside Japan.
Setting a Cellular Provider
Handset connects to an appropriate cellular provider
automatically by default. To set a cellular provider manually:
In app sheet, (Settings)
Other settings Network settings
Mobile networks
Network operators
Tap provider
Cellular provider is set.
・To set an appropriate cellular provider automatically, Tap
Choose automatically .
To search for all available cellular providers, Tap Search
networks .
107
Global Services
AQUOS CRYSTAL X
Calling from Outside Japan
See SoftBank Mobile Website for details:
http://mb.softbank.jp/en/global_services/
Access roaming area/rate information or print it out to carry
while traveling abroad.
Enabling/Disabling Abroad Assistant
In app sheet, (Settings) Call Int'l call
settings Abroad assistant
Tap Abroad assistant to toggle Enable ( ) and
Disable ( ).
Calling Japan
In app sheet, (Basic) (Phone) Dial
Call Window opens.
When missed call window appears, Tap . If Feel UX Home
returns, perform again.
Use onscreen dialpad to enter number Call
Roaming assistant appears.
・Do not add + before the number.
Japan number
Handset dials the number.
Calling Landlines & Mobiles within
Current Country
In app sheet, (Basic) (Phone) Dial
Call Window opens.
When missed call window appears, Tap . If Feel UX Home
returns, perform again.
Use onscreen dialpad to enter number Call
Roaming assistant appears.
・Do not add + before the number.
Stay country number
Handset dials the number.
108
Calling Countries aside from Japan
In app sheet, (Basic) (Phone) Dial
Call Window opens.
When missed call window appears, Tap . If Feel UX Home
returns, perform again.
Use onscreen dialpad to enter number Call
Roaming assistant appears.
・Do not add + before the number.
Other country number
Country code list opens.
Tap country code
Handset dials the number.
When calling SoftBank handsets, always Tap 日本(JPN) .
Country Code List Operations
Changing Country Codes
In app sheet, (Settings) Call Int'l call
settings User list Tap country/area Change
by list Tap country/area Register
Tap Entry direct to enter country name and code
directly.
Deleting Country Codes
In app sheet, (Settings) Call Int'l call
settings User list Tap country/area Delete
from list
Handset Settings
About Settings............................................................... 110
Profile Settings.............................................................. 111
harman/kardon audio Settings...................................... 111
Sound Settings................................................................112
Wallpaper & Display Settings........................................114
Energy Saving Setting....................................................116
Useful Settings...............................................................119
Device Info...................................................................... 125
Add Account....................................................................126
Call Settings................................................................... 127
Mail Settings...................................................................129
Guide Settings................................................................ 132
Home Applications Setting............................................ 133
Data Usage Settings...................................................... 133
Storage Settings.............................................................135
Application Settings.......................................................136
Data Transfer................................................................. 137
Other Settings................................................................139
110
About Settings
About Settings
In app sheet, Tap (Settings) to customize the following
settings.
To access basic setting items only, Tap To Simple mode
Yes .
Item Description
Profile Check handset number, email address, etc.
harman/
kardon audio
Set sound effect, etc. when connecting an
earphone or connected via Bluetooth
®
.
Sound
Set Manner mode, ringtone, confirmation
tones, etc.
Wallpaper &
display
Set Wallpaper, Display brightness, etc.
Energy saving
Adjust corresponding settings together
at once to save battery power, or check
battery status.
Useful
Set Usefuls such as emopa, Clip Now, and
Grip Sensor.
Device info Check handset status.
Add account
Create/add accounts; sync them as
needed.
Wi-Fi settings
Enable Wi-Fi connection.
See "Enabling Wi-Fi" for details.
Wi-Fi spot
settings
Make SoftBank Wi-Fi spot settings.
Bluetooth
Enable Bluetooth
®
.
See "Enabling Bluetooth
®
" for details.
Call Set call options.
Mail settings Set Mail options.
Guide Show/hide Guide indicator.
Home
applications
Switch Home application.
Data usage Check data usage and set limit.
Storage
Check handset/SD Card memory status,
mount SD Card and erase SD Card files.
Application
Check installed applications and running
applications.
Data transfer
Import files from other mobiles using SD
Card or Bluetooth
®
, or back up handset
files to SD Card.
Other
settings
Set operation of other functions.
In app sheet, (Settings)
Settings opens.
Set each item
Setting is complete.
111
Handset Settings
AQUOS CRYSTAL X
Profile Settings
Profile Settings
In app sheet, (Settings)
Profile
Handset phone number can be viewed (Profile window).
Profile Operations
Edit Profile
In Profile window, on Action Bar Edit
information Save Yes
To show/add entry fields, Tap , and to delete, .
Send Profile
In Profile window, Send Tap send method
Yes Application launches
Set Items when Sending Data
In Profile window, Send Send profile info
setting Tap items to send ( ) Save
Yes
To select ( )/unselect ( ) all items together, Tap
/ on Action Bar.
harman/kardon audio Settings
harman/kardon audio Settings
In app sheet, (Settings)
harman/kardon audio
harman/kardon audio window opens.
・If confirmation appears, follow onscreen prompts.
Clari-Fi / Clari-Fi Visualizer / LiveStage / Display icon
on status bar when it is enabled.
Setting is complete.
Tap Clari-Fi / Clari-Fi Visualizer / LiveStage / Display
icon on status bar when it is enabled. to toggle on ( )/
off ( ).
Enable Clari-Fi Visualizer to view Clari-Fi Visualizer.
Viewing Help
In harman/kardon audio window, Help
112
Sound Settings
Sound Settings
Set Manner mode as well as make settings for ringtone,
operation tones, etc. Settable items are the following.
Item Description
Mode settings Set Manner mode.
Volume
Adjust for Phone ringtone, Alarm, emopa,
etc.
For Incoming
call
Set ringtone and other options for
incoming calls.
For new
message
Set ringtone and other options for
incoming messages.
For
notification
Set sound and other options for
notifications.
Alarm Set Alarm operation, volume, etc.
Timer Set sound and other options for Timer.
Haptic
feedback
Enable Vibration when Tapping dialpad,
etc.
Audible touch
tones
Enable confirmation tones when Tapping a
menu.
Dial pad touch
tones
Enable/disable dialpad tones.
Screen lock
sounds
Enable tone when locking/unlocking
Touchscreen.
In app sheet, (Settings)
Sound
Sound menu opens.
Set each item
Setting is complete.
Sound Operations
Set Manner Mode
In Sound menu, Mode settings Tap option
・Camera shutter sound, video recording tones, music,
video/game sounds, etc. still play even in Manner mode.
Set Volume for Music, Movies, Games, Incoming
Call/Mail Notification, Alarm, etc.
In Sound menu, Volume Drag each slider to adjust
Volume OK
・Sound plays at set Volume when releasing finger.
Set Ringtone for Incoming Calls
In Sound menu, For Incoming call Melody Tap
option ( Media Storage , Sound/Ringtone , etc.)
Always / Just once Tap tone/file OK
・Sound plays when Tapping a tone/file.
Enable/Disable Vibration for Incoming Calls
In Sound menu, For Incoming call Vibration
ON / OFF
Set Vibration Pattern for Incoming Calls
In Sound menu, For Incoming call Vibrator pattern
Tap pattern OK
・Handset vibrates when Tapping a pattern.
Set Notification Lamp Illumination for Incoming
Calls
In Sound menu, For Incoming call Blinking pattern
/ Blinking color Tap item OK
・Notification Lamp flashes when Tapping an item.
Set Ringtone and Other Options for Incoming
Messages
In Sound menu, For new message Set each item
Ringtone duration can be set in For notification .
113
Handset Settings
AQUOS CRYSTAL X
Set Ringtone for Notifications
In Sound menu, For notification Notification
sounds Tap option ( Media Storage , Sound/
Ringtone , etc.) Always / Just once Tap
tone/file OK
・Sound plays when Tapping a tone/file.
Enable/Disable Notification Lamp for
Notifications
In Sound menu, For notification Pulse notification
light
Tap Pulse notification light to toggle on ( )/off
( ).
Disable Pulse notification light to save battery power.
Set Ringtone Duration for Notifications
In Sound menu, For notification Ring duration
Ring time setting Select time OK
For Ring single song , selected tone/file plays to the
end.
Alarm Settings
In Sound menu, Alarm Follow onscreen prompts
Timer Settings
In Sound menu, Timer Follow onscreen prompts
Enable Vibration when Tapping Dialpad, Etc.
In Sound menu, Haptic feedback
Tap Haptic feedback to toggle on ( )/off ( ).
Disable Haptic feedback to save battery power.
Enable Confirmation Tones when Tapping a
Menu
In Sound menu, Audible touch tones
Tap Audible touch tones to toggle on ( )/off ( ).
Disable Audible touch tones to save battery power.
Enable/Disable Dialpad Tones
In Sound menu, Dial pad touch tones
Tap Dial pad touch tones to toggle on ( )/off ( ).
Disable Dial pad touch tones to save battery power.
Enable Tone when Locking/Unlocking
Touchscreen
In Sound menu, Screen lock sounds
Tap Screen lock sounds to toggle on ( )/off ( ).
Disable Screen lock sounds to save battery power.
114
Wallpaper & Display Settings
Wallpaper & Display Settings
Set Wallpaper and Display brightness. Settable items are the
following.
Item Description
Wallpaper Set Wallpaper for home screen.
Welcome
Sheet(lock
screen)
Set Wallpaper and other options for
Welcome sheet (lock screen).
Screen edge
effect
Set operation when Display turns on, etc.
Brightness Set Display brightness.
Screen
timeout
Set a period of inactivity after which
Display turns off automatically.
Quality mode
Select a mode (combination of Display
color tone and brightness).
Auto-rotate
screen
Set whether to rotate Display with
handset orientation automatically.
Screen lock
during call
Set whether to prevent misoperation of
Touchscreen during calls.
Font Settings Set font size and font type.
Daydream
Set screensaver to activate when Display
turns off while charging.
Display left
percents of
Battery
Set whether to show battery strength in
percent.
In app sheet, (Settings)
Wallpaper & display
Wallpaper & display menu opens.
Set each item
Setting is complete.
Wallpaper & Display Operations
Set Image in Handset Memory or on SD Card to
Home Screen Wallpaper
In Wallpaper & display menu, Wallpaper Tap
application ( Contents Manager(Wallpaper) , etc.)
Always / Just once Follow onscreen prompts
・If confirmation appears, follow onscreen prompts.
Set Preloaded Image as Wallpaper
In Wallpaper & display menu, Wallpaper Live
Wallpapers / Smart Custom / Wallpaper gallery
Always / Just once Select image Set
wallpaper / Set to wallpaper
・For some images, additional settings are available. Follow
onscreen prompts.
・If confirmation appears, follow onscreen prompts.
Set Still Image as Wallpaper for Welcome
Sheet (Lock Screen)
In Wallpaper & display menu, Welcome Sheet(lock
screen) Welcome Sheet wallpaper Tap
in Image field Tap page (e.g., Page 1 ) Tap
option (e.g., Contents Manager(Wallpaper) ) Follow
onscreen prompts
To remove Wallpaper, Tap To cancel the setting when
Tapping an option.
Set Live Wallpaper to Welcome Sheet (Lock
Screen)
In Wallpaper & display menu, Welcome Sheet(lock
screen) Welcome Sheet wallpaper Tap for
Live wallpaper Tap image Set wallpaper
・For some Wallpapers, additional settings are available.
Follow onscreen prompts.
Apply Wallpaper Setting to Welcome Sheet
(Lock Screen) Wallpaper
In Wallpaper & display menu, Welcome Sheet(lock
screen) Welcome Sheet wallpaper To reflect the
wallpaper setting
115
Handset Settings
AQUOS CRYSTAL X
Set Shortcuts on Welcome Sheet (Lock Screen)
In Wallpaper & display menu, Welcome Sheet(lock
screen) Shortcut Tap shortcut to change
Tap shortcut type ( Application , etc.) Tap/Set
function to activate with shortcut
Set Information for Info Area in Welcome
Sheet (Lock Screen)
In Wallpaper & display menu, Welcome Sheet(lock
screen) Info area エモパー (emopa)/ 天気設
(weather)/ 株価設定 (stocks) Follow onscreen
prompts
Set Area where Clock is Shown when emopa is
On
In Wallpaper & display menu, Welcome Sheet(lock
screen) Clock display(When エモパー is enabled)
Center of screen / Info Area
Set Welcome Sheet (Lock Screen) Lighting Time
In Wallpaper & display menu, Welcome Sheet(lock
screen) Welcome lighting time Tap number of
seconds
Set Whether Names of Notifications Appear in
Welcome Sheet (Lock Screen)
In Wallpaper & display menu, Welcome Sheet(lock
screen) Display names of new notifications
Tap Display names of new notifications to toggle on
( )/off ( ).
Set Effect for Display Edge
In Wallpaper & display menu, Screen edge effect
/ on Action Bar
Tap to toggle on ( ), to toggle off
( ).
When on, Tap When display turns on Tap pattern
OK to set pattern when Display turns on.
Tap For incoming call / For rumbling alarm / When
start charging to toggle on ( )/off ( ).
Set Display Brightness
In Wallpaper & display menu, Brightness Automatic
brightness / Brighten while charging OK
Tap Automatic brightness / Brighten while charging
to toggle on ( )/off ( ).
・Drag slider to adjust brightness.
Set a Period of Inactivity after which Display
Turns Off
In Wallpaper & display menu, Screen timeout Tap
time
・Set a shorter time to save battery power.
Set Quality
In Wallpaper & display menu, Quality mode Tap mode
Enable/Disable Screen Rotation
In Wallpaper & display menu, Auto-rotate screen
Tap Auto-rotate screen to toggle on ( )/off ( ).
Disable Auto-rotate screen to reduce battery
consumption.
Set Screen Lock to Prevent Misoperation during
Calls
In Wallpaper & display menu, Screen lock during call
Tap Screen lock during call to toggle on ( )/off
( ).
Set Text Size for Menus, Etc.
In Wallpaper & display menu, Font Settings Font
size General Tap size
Set Text Size for S! Mail/SMS
In Wallpaper & display menu, Font Settings Font
size Mail Tap size OK
Set Text Font
In Wallpaper & display menu, Font Settings Text
font Tap font OK
Tap Search download font to search for fonts on
Google Play.
・Depending on the application, changing the font may
prevent text from being shown correctly. Reset to the
preset font.
Set Screen during Charging
In Wallpaper & display menu, Daydream /
on Action Bar
Tap to toggle on ( ), to toggle off
( ).
・When ON, Tap function to set.
Tap to set details for function that appears.
Tap START NOW to check a preview.
116
Enable/Disable Battery Percentage Indication
In Wallpaper & display menu, Display left percents of
Battery
Tap Display left percents of Battery to toggle on
( )/off ( ).
Energy Saving Setting
Using Energy Saving Settings
Use handset in an energy-saving mode.
In app sheet, (Settings)
Energy saving Energy saving settings
Energy saving settings opens.
Alternatively, in desktop sheet, Tap (Energy saving
settings).
Energy save
Setting is complete.
Appears green when Energy save is enabled.
Editing Energy Save Settings
In Energy saving settings, Edit Tap setting
・Follow onscreen prompts.
117
Handset Settings
AQUOS CRYSTAL X
Changing Energy Saving Settings
According to Battery Level
Set Energy save to be enabled when battery level falls
below a certain level.
In app sheet, (Settings)
Energy saving Energy saving settings
Energy saving settings opens.
for Switch by batt. ( )
Drag slider to set battery level
Setting is complete.
Changing Energy Saving Settings by
Time of Day
Set handset to change Energy save settings automatically
at a preset time of day.
In app sheet, (Settings)
Energy saving Energy saving settings
Energy saving settings opens.
on Action Bar
Set timer window opens.
Tap switch time ( Switch time 1 , etc.)
118
Switching time Select time OK
Switch Energy saving OFF / ON
for set switch time ( )
Setting is complete.
Using Eco Standby
Restrict the operation of background applications while
Display is turned off.
In app sheet, (Settings)
Energy saving Energy save standby
Energy save standby window opens.
Eco standby
Setting is complete.
Appears green when Eco standby is enabled.
Set Applications with Restricted
Operation in Eco Standby
In Energy save standby window, Edit Run (
Block ) for applications to set Yes
To cancel restricted operation, Tap Block ( Run ) for
set application.
119
Handset Settings
AQUOS CRYSTAL X
Energy Saving Cautions
Applications with Periodic Data Communication
Depending on the application, data communication may not
be carried out correctly after Eco standby is switched
from enabled to disabled. Power handset off then back on.
Eco Standby
Eco standby restricts the operation of background
applications while Display is turned off. Some functions
may not operate correctly.
Battery Settings
Check Battery usage.
In app sheet, (Settings)
Energy saving Battery
Battery window opens.
Tap item
Details of Battery usage appear.
Useful Settings
Useful Settings
Set useful functions such as emopa and Clip Now. Settable
items are the following.
Item Description
エモパー
(Japanese
only)
Set emopa.
For details on emopa, see "
モパーを利用する (http://
help.mb.softbank.jp/aquos-crystal-x/
pc/09-01.html#action_09-01-01)"
(Japanese).
Clip Now Set Clip Now.
Grip sensor
Set actions that occur when handset is
picked up or set down.
Screen on/off
with motion
Set ON/OFF for Display according to how
handset is used.
Recent apps
key
Set actions that occur when Application
Usage History Key is Tapped.
Self check Diagnose handset or restart in Safe Mode.
Navigation
key
Set the spacing between icons in
Navigation Bar.
In app sheet, (Settings)
Useful
Useful window opens.
Set each item
Setting is complete.
120
Clip Now Settings
In app sheet, (Settings)
Useful
Useful window opens.
Clip Now
Clip Now window opens.
Alternatively, in desktop sheet, Tap (Clip Now設定).
Clip Now ( )
Clip Now is enabled.
Tap Clip Now to toggle on ( )/off ( ).
Clip Now Operations
Viewing Instructions for Clip Now
In Clip Now window, Help
Setting Whether to Capture Screenshots or
Launch Viewer by Sliding Direction
In Clip Now window, Slide operation settings
From left to right / From right to left Capture
screenshot / Start viewer
Deleting All Captured Screenshots
In Clip Now window, Delete All Yes
121
Handset Settings
AQUOS CRYSTAL X
Grip Sensor Settings
In app sheet, (Settings)
Useful
Useful window opens.
Glip sensor
Grip sensor window opens.
Alternatively, in desktop sheet, Tap (グリップ設定).
In Action Bar,
Grip Sensor is enabled ( ).
To disable Grip Sensor, Tap ( ).
Set each item
Setting is complete.
・For details on Grip Sensor, see "Using Grip Sensor."
122
Screen On/Off with Motion Settings
Set how operation of handset turns Display on or off.
Settable items are the following.
Item Description
Bright Keep
Set whether to keep Display from turning
off while handset is held.
Turn off by
putting flatly
Set whether Display immediately turns off
when handset is placed flat.
Sweep ON
Set whether Display turns on when Display
is Flicked while it is turned off.
Video tutorial
Connect to the Sharp Website and view a
video on how to use Sweep ON.
In app sheet, (Settings)
Useful
Useful window opens.
Screen on/off with motion
Screen on/off with motion window opens.
Set each item
Setting is complete.
Screen On/Off with Motion Operations
Set Whether to Keep Display On while Holding
Handset
In Screen on/off with motion window, Bright Keep
ON (Notify) / ON (Not notify) / OFF
For ON (Notify) , appears on Status Bar indicating
Bright Keep is enabled.
・Hand-held state is determined from handset angle
and Proximity/Light Sensor; usage status may affect
determination of hand-held state.
Set Whether to Turn Off Display Immediately
when Handset is Placed Flat
In Screen on/off with motion, Turn off by putting flatly
Tap Turn off by putting flatly to toggle on ( )/off
( ).
Available when Bright Keep is enabled.
・May not work properly depending on application in use.
Set Whether to Turn On Display by Flicking
when Display Off
In Screen on/off with motion, Sweep ON ON /
Enable while holding(When grip sensor is enabled) /
OFF
For Enable while holding(When grip sensor is enabled) ,
function is enabled when Grip Sensor is on.
・If confirmation appears, follow onscreen prompts.
Connect to Sharp Website and View Video
Tutorial
In Screen on/off with motion, Video tutorial Follow
onscreen prompts
123
Handset Settings
AQUOS CRYSTAL X
Recent Apps Key Setting
In app sheet, (Settings)
Useful
Useful window opens.
Recent apps key
Quick Launcher / Recent applications
Setting is complete.
Self Check Settings
In app sheet, (Settings)
Useful
Useful window opens.
Self check
Self check window opens.
Start checking
124
Tap diagnosis item ( ) Next
To select ( )/unselect ( ) all diagnosis items, Tap /
on Action Bar.
Next
Start diagnosis
Follow onscreen prompts
Diagnosis results appear.
・Tap diagnosis result for detailed result screen.
Self Check Operations
View Advice Related to Temperature Rise in
Handset
In Self check window, Temperature advice Follow
onscreen prompts
Restart Handset in Safe Mode
In Self check window, Reboot with safe mode OK
・Handset restarts in a state near to its state at time of
purchase.
・After restarting in Safe Mode, in Useful window, Tap
Self check Reboot to cancel safe mode OK
to quit Safe Mode.
View Self Check Diagnostic History
In Self check window, Tap the diagnostic history to view
Follow onscreen prompts
125
Handset Settings
AQUOS CRYSTAL X
Navigation Key Settings
In app sheet, (Settings)
Useful
Useful window opens.
Navigation key
Large key-space / Small key-space
Setting is complete.
Device Info
Device Info
Check handset status.
In app sheet, (Settings)
Device info
Device info menu opens.
・For details on Software Update, see "Software Updates."
Device Info Operations
Make Developer Options Available
In Device info menu, Tap Build number seven times
・To access developer options, open Settings, then Tap
Other settings Developer options .
Check Handset Status (Battery Status, Handset
Number, Etc.)
In Device info menu, Status
Tap Battery status to check battery performance.
Tap IMEI to view barcode with IMEI number.
Calibrate Touchscreen
Calibrate Touchscreen to improve response. Hold handset
normally during calibration.
In Device info menu, Adjust touch panel Follow
onscreen prompts
126
Calibrate Motion & Electromagnetic Sensors
In Device info menu, Adjust sensitivity of sensor
OK Follow onscreen prompts (tone sounds when
calibration completes) OK
Set a Cellular Provider
In Device info menu, Carrier Setting Yes
Follow onscreen prompts
Check Legal Information & Technical
Regulations Conformity Certification
In Device info menu, Legal information / Technical
Regulations Conformity Certification
Add Account
Add Account
Create/add accounts; sync them as needed.
In app sheet, (Settings)
Add account
Tap account type Follow onscreen prompts
An account is added.
Select Applications to Sync by Account
In app sheet, (Settings) Tap account type
Tap account Tap item(s) to sync ( )
127
Handset Settings
AQUOS CRYSTAL X
Call Settings
Call Settings
Check call information and make settings. Settable items are
the following.
Item Description
Call timers Check approximate call times.
Quick silent
Set whether turning over handset stops
ringtone and handset vibration as a call is
arriving.
Adding new
contacts to
the address
book
Set whether a window appears after a call
to add an unregistered number to Address
Book.
Auto answer
Set auto answering and ring time when an
earphone is connected.
Simple secrecy
for incoming
calls
Set whether to keep a caller's name and
photo from appearing until handset is
picked up.
Operation
when putting
down
Set what action occurs when handset is
set down during a call.
Calling display
settings
Set screen background, etc. shown during
a call.
Quick
responses
Edit an SMS message to send to a caller
when unable to answer.
Answer phone
Play back Answer Phone and Voice Memos
and set answering message that plays to
callers.
Voicemail/
divert
Enable and set operation of Voicemail and
Call Forwarding.
See "Optional Services" for details.
Missed calls
Set notification of missed calls and
Voicemail messages.
See "Optional Services" for details.
Int'l call
settings
Set a country code list for international
calls and Abroad Assistant.
See "Calling from Outside Japan" for
details.
Call barring
Set call restrictions, rejection, etc.
See "Optional Services" for details.
Power key
ends call
Enable to end a call.
Other service
settings
Set notification of caller ID and Call
Waiting.
See "Optional Services" for details.
SIP Accounts
Set accounts and incoming call permission
for Internet calling.
Use Internet
calling
Set calling method for Internet calls when
connected by Wi-Fi.
In app sheet, (Settings)
Call
Call settings open.
Set each item
Setting is complete.
Call Setting Operations
View Approximate Call Times
In Call settings, Call timers Dialed calls /
Received calls
To close window, Tap OK . Tapping Reset here erases
approximate call times.
Set Whether Turning Over Handset Stops
Ringtone/Vibration for Arriving Call
In Call settings, Quick silent
Tap Quick silent to toggle on ( )/off ( ).
Set Whether Window Appears after Call for
Adding Unregistered Number
In Call settings, Adding new contacts to the address
book
Tap Adding new contacts to the address book to
toggle on ( )/off ( ).
128
Set Whether Handset Answers Call when
Earphone Connected
In Call settings, Auto answer Auto answer
Tap Auto answer to toggle on ( )/off ( ).
Set Ring Time until Handset Answers with Auto
Answer
In Call settings, Auto answer Call Time Select
number of seconds Set
Available when Auto answer is enabled.
Set Whether to Keep Caller's Name and Photo
from Appearing until Handset is Picked Up
In Call settings, Simple secrecy for incoming calls
・If confirmation appears, follow onscreen prompts.
Tap Simple secrecy for incoming calls to toggle on
( )/off ( ).
When Simple secrecy for incoming calls is enabled,
function is enabled if Grip Sensor is on.
Set what Action Occurs when Handset is Set
Down during Call
In Call settings, Operation when putting down
Hold / Mute / Speakerphone / OFF
・If confirmation appears, follow onscreen prompts.
When Hold / Mute / Speakerphone is set, function is
enabled if Grip Sensor is on.
Set Screen Background, Etc. Shown during Calls
In Call settings, Calling display settings Follow
onscreen prompts
Edit SMS Message to Send to Caller when
Unable to Answer
In Call settings, Quick responses Tap message to
edit Enter message OK
Play Back Answer Phone/Voice Memos, Set
Answering Message
In Call settings, Answer phone Follow onscreen
prompts
Enable to End Call
In Call settings, Power key ends call
Tap Power key ends call to toggle on ( )/off ( ).
Set Accounts and Incoming Call Permission for
Internet Calling
In Call settings, SIP Accounts Follow onscreen
prompts
Set Call Method for Internet Calls when
Connected by Wi-Fi
In Call settings, Use Internet calling Tap method
129
Handset Settings
AQUOS CRYSTAL X
Mail Settings
Make settings for S! Mail/SMS.
Common Settings
Settable items are the following.
Item Description
Message
Notice
Enable pop-up notification for new
messages.
Sound/
Vibration
Set ringtone, vibration, new mail lamp,
etc. for new messages.
Thread Mode
Enable conversation thread view for
messages.
Color Style
Setting
Change the screen design.
Font Size
options
Set the font size.
Double enlarge
image
Show small images at double-size.
My Pictogram
Setting
Change the display order of or delete My
pictograms.
Decore Picture
Setting
Change the display order of or delete
decore mail pictures.
Mail
Save&Load
Back up/restore message data or export/
import message data in vMessage format.
vMessage format is compatible with other
smartphones and SoftBank mobile phones
(3G).
Spam mail
folder
Enable sorting of messages from senders
not in Address Book to Spam Box.
Initialization Return message settings to defaults.
Advanced
Settings
Enable old messages to be automatically
deleted and set number of messages that
can be saved. Check used space on SD Card
and handset.
In app sheet, (Settings)
Mail settings
Mail settings open.
Alternatively, in app sheet, (Basic) (Mail)
Common Settings
Common settings open.
Set each item
Setting is complete.
130
Send/Receive Settings
Settable items are the following.
Item Description
Receive
Settings
Make S! Mail/SMS receive settings. Set
what portions of S! Mail/SMS to first
retrieve and whether to automatically
check new messages when activating Mail.
Send Settings
Make S! Mail/SMS send settings. Set
whether to quote a message when
replying, whether to request delivery
reports for sent messages, and whether to
show confirmations.
Wi-Fi
Connection
Make S! Mail settings for Wi-Fi
connections.
SMS Send/
Receive
Settings
Set the application used for sending/
receiving SMS.
Display
Progress
Set whether to send and receive in the
background.
In app sheet, (Settings)
Mail settings
Mail settings open.
Alternatively, in app sheet, (Basic) (Mail)
Send/Receive Settings
Send/Receive settings open.
Set each item
Setting is complete.
131
Handset Settings
AQUOS CRYSTAL X
Mail Group Settings
In app sheet, (Settings)
Mail settings
Mail settings open.
Alternatively, in app sheet, (Basic) (Mail)
Mail Group Settings
Mail Group Setting opens.
Mail Group Setting Operations
Adding a Mail Group
In Mail Group Setting, Add Mail Group Enter group
name OK
Tap to enter emoji.
Adding Members to a Group
In Mail Group Setting, Tap group Add Group Member
Phonebook / Outgoing History / Incoming
History / Direct Input Select/enter contact to add
OK
Editing a Group Name
In Mail Group Setting, Touch & Hold group Edit group
name OK
Tap to enter emoji.
Deleting a Group
In Mail Group Setting, Tap next to group Delete
Deleting Members
In Mail Group Setting, Tap group Tap next to
member Delete
132
Number/Address Settings
Settable and viewable items are the following.
Item Description
Phone Number View phone number.
Mail Address View mail address.
Change Mail
Address
Navigate to My SoftBank to change mail
address, etc.
In app sheet, (Settings)
Mail settings
Mail settings open.
Alternatively, in app sheet, (Basic) (Mail)
Number/Address Settings
Number/Address settings open.
Set each item
Setting is complete.
Guide Settings
Guide Settings
Set whether Guide indicator always appears on Status Bar.
In app sheet, (Settings)
Guide
Guide Indicator Setting opens.
Drag switch to OFF or ON Done
Setting is complete.
133
Handset Settings
AQUOS CRYSTAL X
Home Applications Setting
Home Applications Setting
Set Home application.
In app sheet, (Settings)
Home applications
Home applications window opens.
Tap Home application
Setting is complete.
Delete Home Applications
In Home applications window, Follow onscreen
prompts
・Preinstalled Home applications cannot be deleted.
Data Usage Settings
Check your amount of mobile data usage (per month) and
restrict usage.
Data usage is only as tracked by handset, and may differ from
actual data usage statement.
Data Usage Settings
Check data usage.
In app sheet, (Settings)
Data usage
Data usage window opens.
Set each item
Setting is complete.
Data Usage Operations
Enable/Disable Mobile Data Communication
In Data usage window, / for Mobile data
Tap to toggle on ( ), to toggle off
( ).
・If confirmation appears, follow onscreen prompts.
Set Time Period for Data Usage to Reset
In Data usage window, Tap date in Data usage cycle
Change cycle… Select monthly reset date Set
134
Check Data Usage per Function
In Data usage window, Tap function name ( Android OS ,
etc.)
Enable/Disable Application Auto-Syncing
In Data usage window, Auto-sync data OK
Tap Auto-sync data to toggle on ( )/off ( ).
Disable Auto-sync data to reduce Battery consumption.
Data Usage Window Layout
Data communication limit line
Data communication alert line
Data usage view period
1
Services used during period
Open menu
Mobile data field: Enable/disable mobile data
communication
Limit mobile data communication
Data usage cycle field: Show cycle for checking data
usage/set cycle reset date
2
Data usage
1 Drag bars left and right to adjust view period.
2 Data usage cycle is reset on the same day of every month
(at time of purchase, day before first handset activation)
(Reset date settable).
Limiting/Alerting Data Usage
Set an upper limit and alert position on data usage beforehand
to receive alerts and notifications of limited usage when the
upper limit is approached.
In app sheet, (Settings)
Data usage
Data usage window opens.
Set mobile data limit OK
Amount is shown on data communication limit line (red).
Drag data communication limit line (red) up/down to set upper
limit
135
Handset Settings
AQUOS CRYSTAL X
Drag data communication alert line (orange) up/down to set
alert amount
Upper limit and alert position on data usage are set.
When data usage reaches the alert position, appears
at top of Display, and when it reaches the upper limit,
notification indicating that mobile data communication is
disabled appears. Follow onscreen prompts.
Storage Settings
Storage Settings
Check handset and SD Card memory space, mount or unmount
SD Card, and erase SD Card data. Settable items are the
following.
Item Description
Total space
Check total handset memory/SD Card
space.
Available
Check free handset memory/SD Card
space.
Mount
microSD
Mount SD Card.
See "Unmounting SD Card" for details.
Unmount
microSD
Unmount SD Card to remove it safely.
See "Unmounting SD Card" for details.
Erase microSD
Format SD Card.
See "Formatting SD Card" for details.
Encrypt
microSD
Encrypt SD Card.
Export to
microSD
Copy data in handset memory to SD Card.
Import to
phone
Copy data in SD Card to handset memory.
In app sheet, (Settings)
Storage
Storage menu opens.
Set each item
Setting is complete.
136
Storage Operations
Encrypt SD Card
In Storage window, Encrypt microSD OK Erase
SD card Enter Operation Password OK
Erase everything
・Set lock number/password to unlock screen beforehand.
Copy Data in Handset Memory to SD Card
In Storage window, Export to microSD Yes
・If confirmation appears, follow onscreen prompts.
Copy Data in SD Card to Handset Memory
In Storage window, Import to phone Yes
・If confirmation appears, follow onscreen prompts.
Set USB Connection Mode
In Storage window, USB connection Tap
connection mode
Cautions for SD Card Encryption
Files on SD Card can be encrypted with Encrypt microSD.
・Encrypted SD Card cannot be recognized by any device
other than handset used for encrypting the SD Card.
・Encrypting SD Card prevents files on that SD Card from
being accessed by other people (e.g., when your handset
is lost).
・Even when encrypted SD Card is removed from handset
then inserted into another handset or connected to a PC
via an SD Card reader/writer, files on the encrypted SD
Card cannot be accessed from the device.
・Performing Encrypt microSD deletes all SD Card files.
・To disable encryption of SD Card and use it normally,
perform Reset all .
When performing Reset all , select Delete data in
microSD as well. for initialization. Note that files on
the SD Card will be deleted.
・Once used for encrypting SD Card, handset cannot be
connected to a PC in MTP mode or PTP mode.
・SD Card becomes read-only when inserted into handset
that has been used for encrypting another SD Card.
・To write to read-only SD Card, perform steps in
"Formatting SD Card." Note that files on the SD Card will
be deleted.
Application Settings
Application Settings
Check installed applications and running applications.
In app sheet, (Settings)
Application
Application menu opens.
Tap DOWNLOADED , RUNNING or ALL to show
applications by category.
・Flick application list left/right to toggle categories.
Tap application
Application information appears.
Set each item
Setting is complete.
137
Handset Settings
AQUOS CRYSTAL X
Data Transfer
Import files from other mobiles using SD Card or Bluetooth
®
,
or back up handset files to SD Card.
Backup Caution
Backup requires at least 11 MB of free space in handset
memory. Process stops if Battery runs low. Check battery
charge beforehand.
Restoring Backup Files from SD Card
In app sheet, (Settings)
Data transfer
Data transfer window opens.
Tap Function information to connect to the Sharp
Website for a video tutorial (Japanese).
Data import Import
・If SD Card is not inserted or there is no backup file on
inserted SD Card, Select device to import from window
appears. Follow onscreen prompts.
Tap item Tap backup file Add registration or
Delete and register
To select ( ) or cancel ( ) all available items together
at once, in item list, Tap or on Action Bar.
To import email messages, Tap Mail Add registration
/ Delete and register . Mail activates.
・When importing User/Learning dictionary (iWnn IME - SH
edition), existing User/Learning dictionary (iWnn IME - SH
edition) data on handset memory will be deleted even if
Add registration is Tapped.
Yes
Restore starts.
・If confirmation appears, follow onscreen prompts.
Complete
Restore is complete.
138
Backing Up Files to SD Card
In app sheet, (Settings)
Data transfer
Data transfer window opens.
Tap Function information to connect to the Sharp
Website for a video tutorial (Japanese).
Save data to microSD
Enter Operation Password OK
Follow onscreen prompts
To select ( ) or cancel ( ) all available items together
at once, in item list, Tap or on Action Bar.
・If confirmation appears, follow onscreen prompts.
To save email messages, Tap Mail Save
. Anshin Backup activates. See "メールを保存す
る (http://help.mb.softbank.jp/aquos-crystal-x/
pc/09-08.html#action_09-08-18)" for details (Japanese).
Save Yes
Backup starts.
Complete
Backup is complete.
139
Handset Settings
AQUOS CRYSTAL X
Other Settings
Other Settings
Make settings for other functions. Settable items are the
following.
Item Description
Location Enable location information.
Network
settings
Set Airplane mode, mobile network, etc.
Lock &
Security
Set Screen lock, Operation Password, etc.
Secrecy
settings
Specify settings for hiding contacts.
See "Hiding Contacts" for details.
Contacts
data access
monitor
Control access of applications to Address
Book.
Language &
input
Set functions for language and text entry.
Date & time Set functions for date and time.
Accessibility Set functions for text-to-speech, etc.
Printing Set up cloud printing.
Initial setting Perform initial setup manually.
Backup &
reset
Back up application data and handset
settings including Wi-Fi password to
Google server, or delete all handset
memory files.
In app sheet, (Settings)
Other settings
Other settings opens.
Set each item
Setting is complete.
140
Location Information Settings
Enable location information. Settable items are the following.
Item Description
Mode
Set whether wireless networks and GPS
are used for obtaining current location.
Obtained location information is used by
applications.
Recent
location
requests
View applications that have recently used
location information.
Location
services
Make settings for applications that use
location information.
In app sheet, (Settings)
Other settings
Other settings opens.
Location
Location window opens.
on Action Bar Disagree / Agree
Disagree / Agree
Setting is complete.
To disable use of location information, Tap ( ).
Changing Accuracy of Location
Information
In Location window, Mode Tap location mode
・If confirmation appears, follow onscreen prompts.
141
Handset Settings
AQUOS CRYSTAL X
Network Settings
Set Airplane mode and make network settings. Settable items
are the following.
Item Description
Airplane mode
Leaving power on, suspend signal-
transmitting functions.
Default SMS
app
Set application for sending/receiving SMS.
NFC/Osaifu-
Keitai
settings
Set behavior of NFC and Osaifu-Keitai
®
.
Wireless
output
(Miracast)
Set wireless output.
Home network
settings
Share images and other data with other
devices over a home network.
VPN settings Set virtual private networks (VPNs).
Mobile
networks
Set Network options.
For details on Network operators , see
"Global Roaming."
VoLTE voice
call
1
Set whether to use LTE for voice calling.
1 Requires separate subscription
In app sheet, (Settings)
Other settings
Other settings opens.
Network settings
Network settings opens.
Set each item
Setting is complete.
Network Settings Operations
Enable/Disable Signal-Transmitting Functions
In Network settings, Airplane mode
Tap Airplane mode to toggle on ( )/off ( ).
Set Application for Sending/Receiving SMS
In Network settings, Default SMS app Tap
application
Set Whether Photos or Music Stored in Handset
Memory or SD Card are Viewable/Playable on
DLNA-Compatible Televisions, Etc.
In Network settings, Home network settings Home
network server
Set up Wi-Fi for home NW server beforehand.
Tap Home network server to toggle on ( )/off
( ).
・To connect from a DLNA-compatible television to
handset, see user's manual for the television.
Set Network (Wi-Fi Access Point) to Use DLNA
In Network settings, Tap Home network settings
Wi-Fi for home NW server Tap access point for
connection
Available when Home network server is disabled.
・If confirmation appears, follow onscreen prompts.
Set Handset Name Shown on DLNA-Compatible
Television, Etc.
In Network settings, Tap Home network settings
Home network server name Tap server name input
field Enter name OK
Available when Home network server is disabled.
142
Add Virtual Private Networks (VPNs)
In Network settings, VPN settings on Action
Bar Set Save
・Set up pattern, Lock No. passcode or password for Screen
lock beforehand.
・Tap an added VPN to connect/disconnect it. Touch & Hold
to edit/delete it.
Enable/Disable Mobile Data Transmissions
In Network settings, Mobile networks Data
transmission
Tap Data transmission to toggle on ( )/off ( ).
Enable/Disable Data Roaming
In Network settings, Mobile networks Data
roaming
Tap Data roaming to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Select Whether to Use 4G LTE & 4G Networks
In Network settings, Mobile networks Use 4G
Tap Use 4G to toggle on ( )/off ( ).
Add Access Points
In Network settings, Mobile networks Access Point
Names Tap item Set Save
Delete Added Access Points
In Network settings, Mobile networks Access Point
Names Reset to default
Set Whether to Use LTE for Voice Calling
In Network settings, VoLTE voice call
Tap VoLTE voice call to toggle on ( )/off ( ).
Lock & Security Settings
Make security settings including screen lock and security
codes. Settable items are the following.
Item Description
Operation
password
setting
Set Operation Password to use or change
some functions.
See "Setting Operation Password" for
details.
Screen lock Set Screen lock option.
NFC screen-
unlock
settings
Set to unlock screen with IC Card (NFC).
Enable
widgets
Enable/disable widgets in Welcome sheet
(lock screen).
Owner info
Show owner information in Welcome
sheet (lock screen).
USIM card lock
settings
Set whether to require PIN entry when
powering on.
See "USIM PIN" for details.
Encrypt phone Encrypt handset.
Visible
passwords
Show/hide passwords as you type.
Device
administrator
Enable/disable device management
options.
Unknown
sources
Enable/disable installation of non-Google
Play applications.
Verify apps
Set whether to show a warning or prevent
installation when installing a malicious
application.
Storage type Check storage type.
Use secure
credentials
Control access of applications to secure
certificates and other authentication
information.
Install
certificates
Install encrypted authentication
information.
Clear
credentials
Delete all authentication information
and reset password for authentication
information storage.
In app sheet, (Settings)
143
Handset Settings
AQUOS CRYSTAL X
Other settings
Other settings opens.
Lock & Security
Lock & Security menu opens.
Set each item
Setting is complete.
Lock & Security Operations
Disable Screen Lock
In Lock & Security menu, Screen lock None
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
Require Dragging for Unlocking Screen
In Lock & Security menu, Screen lock Slide
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
Require Face Recognition for Unlocking Screen
In Lock & Security menu, Screen lock Face Unlock
Read message Set it up Continue
Align face with guide Face captured. appears
Continue Tap secondary unlock option (in case of
face recognition failure) Set pattern or passcode
OK
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
Require Pattern Drawing for Unlocking Screen
In Lock & Security menu, Screen lock Pattern
Draw pattern Continue Draw pattern again
Confirm
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
If a Google Account has been set up, Pattern reminder
appears after failing to unlock screen five consecutive
times. Tap Pattern reminder and sign in to the Google
Account to unlock screen.
Require Passcode Entry for Unlocking Screen
In Lock & Security menu, Screen lock Lock No.
Enter passcode Continue Re-enter passcode
OK
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
Require Password Entry for Unlocking Screen
In Lock & Security menu, Screen lock Password
Enter password Continue Re-enter password
OK
When an option other than None or Slide is selected,
after Tapping Screen lock , unlock screen to proceed.
Set Screen to Unlock with IC Card (NFC)
In Lock & Security menu, NFC screen-unlock settings
Enter Operation Password OK Use NFC screen-
unlock ( ) Register card to unlock screen
Follow onscreen prompts
Settings can be performed when Screen lock is a
setting other than None .
Available when Reader/Writer, P2P is enabled.
Unregister the registered card Yes to cancel
registration of card for unlocking screen.
Enable/Disable Widgets in Welcome Sheet (Lock
Screen)
In Lock & Security menu, Enable widgets
Tap Enable widgets to toggle on ( )/off ( ).
144
Set Whether to Show Owner Information in
Welcome Sheet (Lock Screen)
In Lock & Security menu, Owner info Show owner
info on lock screen
Tap Show owner info on lock screen to toggle on
( )/off ( ).
After enabling Show owner info on lock screen , enter
owner information.
To show owner information, Tap in Welcome sheet
(lock screen). (Tap to hide it.)
Encrypt Handset
In Lock & Security menu, Encrypt phone Encrypt
phone Enter lock number/password Next
Encrypt phone
・Set lock number/password to unlock screen beforehand.
Set Whether to Show Passwords when Entering
In Lock & Security menu, Visible passwords
Tap Visible passwords to toggle on ( )/off ( ).
Enable Device Administration Functions
In Lock & Security menu, Device administrator Tap
administrator function Follow onscreen prompts
Enable/Disable Installation of Non-Google Play
Applications
In Lock & Security menu, Unknown sources
Tap Unknown sources to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Set Whether Alert Appears and Installation is
Prohibited for Harmful Applications
In Lock & Security menu, Verify apps
Tap Verify apps to toggle on ( )/off ( ).
Enable/Disable Access by Applications to
Secure Certificates and Other Credentials
In Lock & Security menu, Use secure credentials
SYSTEM / USER Tap certificate Flick screen
to show bottom of certificate Disable / Enable
OK
Install Encrypted Credentials
In Lock & Security menu, Install certificates Follow
onscreen prompts
・Set pattern/lock number/password for unlocking screen
beforehand.
・Authentication information may be required when
setting a Wi-Fi network. How to obtain authentication
information depends on issuer.
Delete All Credentials and Reset Credentials
Storage Password
In Lock & Security menu, Clear credentials OK
・By erasing credentials storage, all VPN settings are also
erased.
Lock & Security Cautions
Screen Lock Caution
Do not forget pattern, Lock No. passcode or password set
for unlocking screen (write it down if necessary). If you
forget it, visit the nearest SoftBank Shop for recovery
procedure. Note that your files and settings will be lost
during the recovery process.
Cautions for Handset Encryption
Handset files can be encrypted with Encrypt phone.
・After performing Encrypt phone, storage decryption
password entry window appears each time handset is
powered on. Enter Lock No. passcode or password set in
Screen lock.
To disable encryption of handset, perform Reset all .
・Charge handset adequately beforehand, and charge
handset during the encryption process.
・If Encrypt phone is interrupted, all handset files will be
deleted.
・Emergency calls cannot be placed in storage decryption
password entry window.
・If incorrect Lock No. passcode or password is entered 10
times and 20 times consecutively in storage decryption
password entry window, input will be disabled for 30
seconds. Note that handset will be initialized after 30
consecutive failures.
145
Handset Settings
AQUOS CRYSTAL X
Contacts Data Access Monitor Setting
Control access of applications to Address Book.
In app sheet, (Settings)
Other settings
Other settings opens.
Contacts data access monitor
Contacts data access monitor window opens.
Tap application Permit access or Prohibit access
OK
Setting is complete.
Select Notify statusbar. to show a notification when an
application accesses Address Book.
Language & Input Settings
Make settings for display language and text entry. Settable
items are the following.
Item Description
Current
selected
keyboard
Set default input method.
Google
Keyboard
Set functioning of Google Keyboard.
iWnn IME - SH
edition
Set functioning of iWnn IME - SH edition.
Google voice
typing
Enable/disable voice input.
Select
language
Select handset interface language.
Voice input
settings
Set voice input options.
Text-to-
speech output
Set text-to-speech options.
Spell checker Enable/disable spelling correction.
Personal
dictionary
Save words to user dictionary.
Pointer speed Set pointer speed for mouse/trackpad use.
Character
code setting
Set character code for sending data.
In app sheet, (Settings)
Other settings
Other settings opens.
146
Language & input
Language & input menu opens.
Set each item
Setting is complete.
Language & Input Operations
Set Default Input Method
In Language & input menu, Current selected keyboard
Tap input method
To set functioning of input methods, Tap Set up input
methods .
Set Functioning of Google Keyboard
In Language & input menu, for Google Keyboard
Tap item Follow onscreen prompts
・For some items, setting completes when Tapping the
item.
Set iWnn IME - SH edition
In Language & input menu, for iWnn IME - SH edition
Enable/Disable Voice Input
In Language & input menu, Google voice typing
Tap Google voice typing to toggle on ( )/off ( ).
Tap to set operation of voice input.
Select Handset Interface Language
In Language & input menu, Select language Tap
language
Set Language for Voice Input
In Language & input menu, Voice input settings
Language Tap language Save
Set Speech Output for Voice Input
In Language & input menu, Voice input settings
Speech output Tap item
If Hands-free only is selected, speech output is
available when a headset is connected.
Set Voice Search to Start from Google Search
by Speaking "OK Google" to Handset
In Language & input menu, Voice input settings "Ok
Google" Detection From Google Search app
Tap From Google Search app to toggle on ( )/off
( ).
Download Data for Offline Speech Recognition
Download offline speech recognition data beforehand to
use voice input even when the Internet cannot be accessed.
In Language & input menu, Voice input settings
Offline speech recognition ALL Tap language
Download
Enable/Disable Blocking of Offensive Words
In Language & input menu, Voice input settings
Block offensive words
Tap Block offensive words to toggle on ( )/off
( ).
Enable/Disable Audio Recording with a
Bluetooth
®
Headset
In Language & input menu, Voice input settings
Bluetooth headset
Tap Bluetooth headset to toggle on ( )/off ( ).
Set Voice Synthesis Engine for Text-to-Speech
Engine
In Language & input menu, Text-to-speech output
Tap engine
Tap to set operation of the speech synthesis engine.
Set Speed of Text-to-Speech
In Language & input menu, Text-to-speech output
Speech rate Tap speech rate
Play Sample
In Language & input menu, Text-to-speech output
Listen to an example
147
Handset Settings
AQUOS CRYSTAL X
Enable/Disable Spelling Check during Text
Entry
In Language & input menu, Spell checker
Tap Spell checker to toggle on ( )/off ( ).
Tap to set operation of Spell checker.
Save Words to User Dictionary
In Language & input menu, Personal dictionary
Tap Type a word field Enter word Next
Enter keyword Done
To delete a word, Tap it on Action Bar.
Set Speed of Pointer for Mouse/Trackpad
In Language & input menu, Pointer speed Drag slider
to adjust speed OK
・Pointer is slower the longer the bar is.
Set Character Code for Sending Data
In Language & input menu, Character code setting
Unicode / Shift_JIS
Date & Time Settings
Make settings for date and time. Settable items are the
following.
Item Description
Automatic
date & time
Set date and time automatically.
Auto timezone
Enable/disable automatic time zone
adjustment.
Set date Set date manually.
Set time Set time manually.
Select time
zone
Set time zone manually.
Use 24-hour
format
Enable/disable 24-hour format.
Choose date
format
Set date format.
In app sheet, (Settings)
Other settings
Other settings opens.
Date & time
Date & time menu opens.
148
Set each item
Setting is complete.
Date & Time Operations
Set Date & Time Automatically
In Date & time menu, Automatic date & time
Tap Automatic date & time to toggle on ( )/off
( ).
Enable/Disable Automatic Time Zone
Adjustment
In Date & time menu, Auto timezone
Tap Auto timezone to toggle on ( )/off ( ).
Set Date Manually
In Date & time menu, Set date Select date OK
Available when Automatic date & time is disabled.
Set Time Manually
In Date & time menu, Set time Select time OK
Available when Automatic date & time is disabled.
Set Time Zone Manually
In Date & time menu, Select time zone Tap country,
area or city name
Available when Auto timezone is disabled.
Enable/Disable 24-hour Format
In Date & time menu, Use 24-hour format
Tap Use 24-hour format to toggle on ( )/off ( ).
Set Date Format
In Date & time menu, Choose date format Tap
option
Accessibility Settings
Make settings for user accessibility.
In app sheet, (Settings)
Other settings
Other settings opens.
Accessibility
Accessibility window opens.
Set each item
Setting is complete.
149
Handset Settings
AQUOS CRYSTAL X
Printing Settings
Make settings for cloud printing.
In app sheet, (Settings)
Other settings
Other settings opens.
Printing
Printing window opens.
・Follow onscreen prompts.
Initial Setting
Make initial settings at first handset activation later
manually.
In app sheet, (Settings)
Other settings
Other settings opens.
Initial setting
Initial settings open.
・Alternatively, use Initial Setting application to make
settings.
Next Set each item
Setting is complete.
150
Backup & Reset
Back up application data and handset settings including Wi-Fi
password to Google server, or delete all handset memory files.
・Reset all deletes all handset memory files including some
preinstalled applications irreversibly. Back up important
data before performing Reset all.
・Deleted content cannot be restored. Reset with caution.
In app sheet, (Settings)
Other settings
Other settings opens.
Backup & reset
Backup & reset menu opens.
Set each item
Setting is complete.
Backup & Reset Operations
Back Up Data
In Backup & reset menu, Back up my data
Tap Back up my data to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Set Account for Backup
In Backup & reset menu, Backup account Select
account
Available when Back up my data is enabled.
Enable/Disable Automatic Restore
In Backup & reset menu, Automatic restore
Tap Automatic restore to toggle on ( )/off ( ).
Available when Back up my data is enabled.
Perform Reset All
In Backup & reset menu, Reset all Enter Operation
Password OK Read message Reset phone
Erase everything
To delete all SD Card files simultaneously, Tap Delete
data in microSD as well. ( ).
For Assistance
File Storage.....................................................................152
Backup & Restore...........................................................152
Troubleshooting.............................................................. 153
Specifications..................................................................155
Warranty & After-Sales Service................................... 156
Customer Service............................................................156
152
File Storage
File Save Location
・Use handset memory and SD Cards to save files. See
"Handset Memory & SD Card" for more about SD Cards
including insertion/removal procedure.
・Depending on file type, save locations of created files
may be changed. Change save locations from corresponding
applications. See below for main file types and default save
locations.
File Type Description
Contacts,
Bookmark,
Calendar,
Mail, Notepad,
TV programs
Created files are saved to handset
memory.
Save locations are fixed.
Still images
(photos),
videos
Created files are saved to handset
memory.
Backup & Restore
Backup/Restore Options
Backup and restore options are the following.
Option Description
Anshin Backup
Back up files to cloud server or SD Cards,
and restore to handset as needed. See
"あんしんバックアップアプリを利用す
る (http://help.mb.softbank.jp/aquos-
crystal-x/pc/09-08.html)" (Japanese) for
details.
Corresponding
applications
Depending on application, backup/restore
settings can be changed.
Settings
Back up or restore files to/from SD Cards
via Settings. See "Data Transfer" for
details.
Transfer to
other devices
(e.g., PCs)
Connect handset to a PC or other device
and transfer files to it.
153
For Assistance
AQUOS CRYSTAL X
Troubleshooting
Check Here First
If symptoms continue even after checking, contact a nearby
SoftBank Shop or Customer Service.
Troubleshooting
Q. Handset does not power on
A.
Are you Long Pressing ? Press until the logo
appears.
A. Is handset recharged? Recharge handset if not charged.
Q. Handset suddenly powers off/does not power on
A. If handset continues to be used while warm, a caution
appears and handset powers off after 3 minutes. Exit
all applications and turn off Display to let handset
cool down.
Q. Handset freezes/operation is unstable
A. If handset stops operating or no longer accepts input,
force-shut down handset.
(Long Press for at least 8 seconds)
Release once handset vibrates; handset powers
off.
Q. Operation is unstable after a new application was
installed
A. The newly installed application may be the cause.
Uninstall the application in Safe mode. See
"Uninstalling Applications." To power on handset in
Safe mode:
(Long Press) Touch & Hold Power off
Check Display, OK
・After powering on in Safe mode, "Safe Mode" appears
at lower left.
・After restarting in Safe mode, handset can be
powered on as usual.
・Before powering on handset in Safe mode, it is
recommended that you back up important data.
・By powering on handset in Safe mode, added widgets
may be deleted.
Q. Handset initiates operation without operating
Touchscreen / Handset does not respond after
operating Touchscreen
A.
Press to turn off screen, Press again to
turn on screen and then operate handset.
Q. Cannot use Phone, email, or Internet
A. Check whether you are where signal is weak or are out
of service area.
A. Power on handset again.
A.
Is Airplane mode set? If appears in Status Bar,
to cancel Airplane mode :
(Long Press) Airplane mode
A. Is data communication disabled? To check whether
Data transmission is enabled:
In app sheet, (Settings) Other settings
Network settings Mobile networks Data
transmission
A. Is a disabled access point set? To return to initial
settings:
In app sheet, (Settings) Other settings
Network settings Mobile networks Access
Point Names Reset to default
Q. Battery level goes down quickly
A. Are you where signal is weak or have been out of
service area for a long period? Calling where signal is
weak or being out of service area uses a lot of battery.
A. The following shorten handset usage time: frequent
use of Mobile Light, sound-emitting functions/
operations, frequent communication, etc. with an
external device, brightening Display, setting a long
Display-on time. Use Energy saving settings to reduce
unneeded battery consumption. See "Using Energy
Saving Settings" for details.
Q. Cannot install applications
A. Is there only a little free space on handset memory? To
check free space:
In app sheet, (Settings) Storage
A. Applications not supported by handset cannot be
installed.
Q. Display suddenly dims
A. Display dims automatically when handset becomes
warm. Display returns to original brightness once
handset cools down.
Q. Cannot unlock screen
A. If handset stops operating or no longer accepts input,
force-shut down handset.
(Long Press for at least 8 seconds)
Release once handset vibrates; handset powers
off.
154
Q. Cannot charge / Charging takes time
A. Is Micro USB plug on AC Charger firmly inserted in
handset? Remove and then reinsert firmly.
A. Is AC Charger firmly plugged into a household AC
outlet? Unplug and plug in again firmly.
A. Are you using a non-specified AC Charger? Always use
a specified product. Using an unspecified product not
only prevents charging, but may also affect Internal
Battery.
A. Is Notification Lamp blinking? Handset is not being
charged. Use a specified charger and charge handset.
If charging is still not possible, contact Customer
Service or a SoftBank Shop.
A. Is Micro USB plug on AC Charger soiled? Clean
terminals with a clean, dry cotton swab, etc. before
charging.
A. Are you recharging by USB? Recharging by USB takes
longer than with AC Charger. You may also not be able
to recharge depending on the connection environment.
Q. Recharging stops / Recharging does not start
A. Recharging stops automatically if handset becomes
warm. Recharging starts again once handset cools
down.
Q. USIM Card is not recognized
A. Is USIM Card installed properly? Is it installed in the
right location and orientation? Turn off handset, check
whether USIM Card is installed properly, and then turn
handset on again. If this does not remedy the problem,
USIM Card may be damaged.
A. Are there any fingerprints, etc. or other soiling on the
(gold) IC chip on USIM Card? Remove USIM Card, wipe
with a clean, dry cloth, and install it again properly.
A. Is wrong USIM Card installed? An unusable USIM Card
may be installed. Make sure that the right USIM Card is
installed.
Q. Cannot recharge by USB
A. Is the computer turned on? You cannot recharge if the
computer is not turned on.
A. Are you using a USB hub? You may not be able to
recharge if using a USB hub. Connect the optional Micro
USB Cable to the computer.
Q. Cannot make a call / Calls do not connect
A.
Is Airplane mode set? If appears in Status Bar,
to cancel Airplane mode :
(Long Press) Airplane mode
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Are you where handset receives a signal? Check signal,
change locations and call again.
Q. Cannot hear the other party
A. Is the call volume low? Press Volume Up Key during a
call to turn the call volume up.
A. Is handset set to always use a handsfree device
for calls? To check whether Handsfree setting is
disabled:
In app sheet, (Settings) Bluetooth
Handsfree setting
Can be checked when Bluetooth is enabled.
155
For Assistance
AQUOS CRYSTAL X
Specifications
Handset
Handset specifications are as follows.
・Times below were measured with Brightness set to medium.
・Times below vary with location, status, settings, etc.
・Display employs precision technology; however, some pixels
may remain on/off.
Item Description
Weight Approx. 157 g (with Internal Battery)
Internal
Battery
Capacity
2,610 mAh
Continuous
Talk Time
1
3G: Approx. 850 minutes
GSM: Approx. 700 minutes
VoLTE: Approx. 950 minutes
Continuous
Standby
Time
2
3G: Approx. 840 hours
GSM: Approx. 650 hours
4G (AXGP Network): Approx. 600 hours
4G (FDD-LTE Network): Approx. 650 hours
One Seg
Continuous
Viewing Time
3
Approx. 9 hours
Charging
Time
4
AC Charger (SHCEJ1): Approx. 190
minutes
AC Charger (ZTDAC1; Micro USB, 1.0 A):
Approx. 190 minutes
Dimensions (W
x H x D)
Approx. 73 mm x 139 mm x 11 mm
(without protruding parts)
Maximum
Output
3G: 0.25 W
GSM (900 MHz): 2 W
GSM (1800 MHz, 1900 MHz): 1 W
4G: 0.2 W
Maximum
Transmission
Speed
5
SoftBank 4G: 110 Mbps in downlink, 10
Mbps in uplink
SoftBank 4G LTE: 112.5 Mbps
6
in
downlink, 37.5 Mbps in uplink
1 Average measured with handset fully charged, in strong
signal conditions at rest.
2 Average measured with handset fully charged, without
calls or operations, in strong signal conditions at rest, and
with Data transmission and Urgent News disabled. May
vary with battery strength, ambient temperature, settings,
etc.
3 Calculated with Clari-Fi sound setting on, LiveStage off,
display in full-screen landscape mode, with Headphones
with Mic (optional accessory), and volume at maximum,
starting from handset fully-charged and continuing until
10% remaining battery charge. Usable time may vary with
radio signal conditions and the content played.
4 Measured with power off using AC Charger.
5 Provided on a best-effort basis; transmission speed may
decrease or transmission may become unavailable due to
traffic conditions, network environment, etc. In addition,
transmission speed varies by area.
6 Depending on area, maximum downlink speed is set to 75
Mbps or 37.5 Mbps.
For Network coverage information, see SoftBank Mobile
Website (such information may be available in Japanese
only).
One Seg Antenna Cable
Item Description
Cable Length Approx. 140 mm
Weight Approx. 5 g
4-Pole Mini-
Plug
Round type, diameter 3.5 mm, 4-pole
Materials
Used/Surface
Finish
Olefin-based elastomer resin + styrene-
based elastomer resin + PBT resin + PA
resin + POM resin + PP resin + Ni base +
phosphor bronze + brass/gold plating
Materials
Parts Material/Finishing
Cabinet
(Display-side)
PA resin + GF resin/evaporated, UV
coating
Cabinet (Back) PC resin/coated
Battery Cover PC resin/coated, UV coating
Power Key Aluminum/anodizing
Volume Up/
Down Key
PC resin/evaporated, UV coating
Headphones
Ornament
Aluminum/alumite treatment
Display Acrylic resin/UV hard coating printing
Camera
Window
Tempered glass/anti-soiling treatment
Camera
Ornament
Aluminum/anodizing
Mobile Light
Window
PC resin
USIM Card
Slot
Stainless steel/tin plating
SD Card Slot Stainless steel/tin plating
Protective
Sheet
PC resin/printed
Speaker
Screen
PE/dyed
Speaker Sheet PET
External
Device Port
Stainless steel/tin plating
Screws Iron/chrome plating
156
Warranty & After-Sales Service
Warranty
Handset purchase includes warranty.
・Check shop name and purchase date.
・Read warranty and keep in a safe place.
・Warranty period is given in warranty.
Cautions
Damages
SoftBank Mobile Corp. is not responsible for any damages
for user or third party resulting from lost opportunities to
make a call, etc. due to breakage, malfunction, or trouble
of product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due
to malfunction or repairs. It is recommended that you
keep a copy of Address Book contacts and other important
information. SoftBank Mobile Corp. is not responsible for
loss/change of data (contacts, images, sound, etc.) or
settings due to malfunction, repairs, change of model, or
any other handling.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
Adhering stickers, etc. on Display or Keys or adhering
decorations with glue, etc. may be deemed to be
modifications, and prevent acceptance of handset for
repairs.
After-Sales Service
To request repairs, contact Customer Service or a nearby
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms and conditions of the warranty.
・After the warranty period, if handset can be repaired,
repairs will be made at cost.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or Customer Service.
Customer Service
For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost
Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number
(charges apply) below for your service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto &
Koshinetsu Area: 022-380-4380
Tokai Area: 052-388-2002
Kansai Area: 06-7669-0180
Chugoku Area, Shikoku Area, Kyushu & Okinawa Area:
092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Mobile Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)
Safety Precautions
Safety Precautions.........................................................158
Important Product Information.....................................166
Handset & Hardware Care............................................. 167
General Notes................................................................. 169
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 171
158
Safety Precautions
Read Safety Precautions before using handset.
Observe precautions to avoid injury to self or others, or
damage to property.
SoftBank Mobile Corp. is not liable for any damages resulting
from use of this product.
Safety Precautions
These labels show degree of risk from improper use; learn
them before reading on:
Label Description
Great risk of death or serious injury
Risk of death or serious injury
Risk of minor injury or damage to
property
These symbols signify prohibited/compulsory actions; learn
them before reading on:
Symbol Description
Risk of injury from heat
Prohibited actions
Disassembly prohibited
Exposure to liquids prohibited
Use with wet hands prohibited
Compulsory actions
Unplug from outlet
Handset, USIM Card, One Seg Antenna
Cable, Charger (Optional Accessory),
Micro USB Cable (Optional Accessory),
SD Card (Optional Accessory) (Common)
Use specified Charger and Micro USB Cable
only.
Non-specified equipment use may cause Internal Battery to
leak, overheat, burst or ignite, and may cause Charger to
overheat, ignite, malfunction, etc.
Do not disassemble, modify or solder handset
or related hardware.
May cause fire, injury, electric shock or malfunction.
Internal Battery may leak, overheat, burst, ignite, etc.
Modifying handsets is prohibited by the Radio Law and
subject to penalty.
Do not wet.
If liquid (water, pet urine, etc.) enters, leaving wet or
charging while wet may cause overheating, electric shock,
fire, injury, malfunction, etc.
Use only as directed.
Do not charge, use, or leave handset or related
hardware in extreme heat (fire, heat sources,
direct sunlight, inside vehicles in the hot sun,
etc.).
Do not charge, leave, use, or be carrying
handset or related hardware in a warm place or
where heat collects, such as under a kotatsu
(blanketed warming table) or electric blanket,
next to a kairo (worn warming patch), etc.
May cause warping/malfunction; Internal Battery may leak,
overheat, ignite or burst. Handset or related hardware
may become hot to the touch, leading to burns or other
problems.
Do not force Charger into handset. Check Micro
USB plug orientation; retry.
Internal Battery may leak, overheat, burst, ignite, etc. May
damage or burn out External Device Port.
159
Safety Precautions
AQUOS CRYSTAL X
When handset is connected to Charger, do not
apply excessive force by stomping or in any
other way.
When Port or connector is damaged, charging may cause
malfunction or fire. Charge as directed.
Do not place handset or Charger in/on ovens,
microwave ovens, pressure cookers, induction
stoves or other cooking appliances.
Internal Battery may leak, overheat, burst or ignite.
Handset/Charger may overheat, emit smoke, ignite,
malfunction, etc.
Keep handset off and Charger disconnected
near gas stations or places with fire/explosion
risk.
May ignite gas. Turn off any NFC (including Osaifu-Keitai
®
)
compatible mobile phone when using gas station facilities
(If NFC (including Osaifu-Keitai
®
) is locked, unlock before
turning mobile phone off).
Do not drop/throw or subject to strong impact.
Internal Battery may leak, overheat, burst or ignite,
resulting in fire, electric shock, malfunction, etc.
If you notice unusual sound/odor, smoke or any
other abnormality, follow these steps.
1. Grasp plug and disconnect Charger. Handset or related
hardware may be hot to the touch; remove handset from
Charger, being careful not to burn yourself.
2. Power off, being careful not to burn or injure yourself.
Use in an abnormal condition may cause fire, electric shock,
etc.
Keep External Device Port or Headphone
Port away from liquids (tap water, beverage,
sea water, pet urine, etc.) and conductive
materials (pencil lead, metal strip/jewelry,
hairpin, etc.).
Also, do not let liquids or conductive materials
enter External Device Port or Headphone Port.
May cause fire, burns, malfunction, etc. due to short-
circuiting.
Do not use Charger in high humidity or near
water (in bathrooms, shower rooms, etc.).
May cause fire, electric shock or malfunction.
160
Do not place handset or related hardware
on unstable surfaces; take added care when
Vibration is set or while charging.
Handset or related hardware may fall, resulting in injury,
malfunction, etc. A fall while charging may cause damage
to connector.
When removing Charger from handset, hold by
Micro USB plug and do not pull cord/cable.
Pulling plug by cord/cable may damage cord/cable or
connector and cause fire, electric shock, etc.
For any skin irritation associated with use,
discontinue use and consult a doctor.
Metal and other materials may cause skin irritation, rashes,
or itchiness depending on your physical condition.
Do not touch handset or Charger for long
periods during charging.
May cause low-temperature burns.
Keep handset and related hardware away from
infants and pets.
Infants and pets may choke from swallowing handset or
related hardware or be injured, etc.
For use of handset/related hardware by child,
explain instructions and supervise use.
Misuse may cause injury or other problems.
Internal Battery
Read label on Protective Sheet to confirm battery type; use/
dispose of Internal Battery accordingly.
Symbol
on Label
Battery Type
Li-ion00 Lithium-ion
Do not dispose of handset in fire.
Internal Battery may leak, burst, ignite, etc.
Do not damage (nail, hammer, stomp, etc.)
handset or subject it to strong impact.
Internal Battery may leak, overheat, burst, ignite, etc.
If battery fluid gets in eyes, do not rub;
rinse with clean water and consult a doctor
immediately.
Eyes may be severely damaged.
161
Safety Precautions
AQUOS CRYSTAL X
If battery fluid contacts skin or clothes,
discontinue handset use and rinse with clean
water immediately.
May cause skin damage.
If charging continues even after specified
Charging Time, stop charging.
Internal Battery may leak, overheat, burst, ignite, etc.
For abnormal odor, excessive heat,
discoloration or distortion, move handset away
from sources of flame, being careful not to
burn or injure yourself.
Continued use may cause Internal Battery to leak,
overheat, burst, ignite, etc.
Do not let your pet bite handset; if this
occurs, do not use that handset.
Pet bites may cause Internal Battery to leak, overheat,
burst or ignite. May cause handset/related hardware to
malfunction, or fire may result.
Do not dispose of handset with ordinary
refuse.
Battery is built into handset; take handset to a SoftBank
Shop for appropriate disposal.
Handset
Handset Display uses acrylic resin.
Do not subject to shock (dropping, etc.) or
excessive force.
May cause Display to break and scatter pieces.
If Display breaks, be careful not to directly touch shards
or broken parts of Display.
May cause injury.
Handset Camera uses glass.
Do not subject to shock (dropping, etc.) or
excessive force.
May cause Camera to break and scatter pieces. If Camera
breaks, be careful not to directly touch shards or broken
parts of Camera. May cause injury.
Do not use handset while driving or cycling.
Accidents may result.
Phone use while driving or cycling is prohibited by law and
subject to penalty; park legally beforehand.
Power off near electronic devices that employ
high precision control systems or weak signals.
May cause electronic malfunctions or other problems. Take
added care near these devices: Hearing aids, implanted
pacemakers/defibrillators and other electronic medical
equipment; fire alarms, automatic doors and other
automatic control devices.
Inside aircraft, follow airline instructions
regarding handset use.
Radio waves from handset may interfere with flight
safety.
Users with a heart condition should adjust
ringtone Vibration and Volume as needed.
May cause heart damage.
162
If thunder is audible while outdoors, power
off; find cover.
There is a risk of lightning strike or electric shock.
Do not shine Mobile Light in eyes.
May temporarily affect eyesight or startle, leading to
accidents.
Do not cover/wrap handset with a cloth or
blanket while charging. In addition, do not
leave handset covered with a cloth or blanket
when going to bed.
Heat may collect, resulting in fire, burns, malfunction, etc.
Protective Sheet may be hot to the touch while
power is on or immediately after powering off.
When removing Battery Cover, power off and
wait until handset cools down.
May cause burn injuries.
Do not peel, damage or subject Protective
Sheet to impact.
There are Battery and precision parts under Protective
Sheet.
Do not peel, damage or subject it to impact; may cause
malfunction, overheating, ignition, electric shock,
impairment, burn injuries, etc.
Do not use handset when it may affect a
vehicle's electronic equipment.
Handset use inside vehicles may cause electronic equipment
to malfunction, resulting in accidents.
Keep handset away from magnetic items (e.g.,
magnetic cards).
Data on bank cards, credit cards, telephone cards, floppy
disks, etc. may be lost.
Handset may become hot during prolonged use
in extreme heat (fire, heat sources, direct
sunlight, inside vehicles, etc.), or in a warm
place or where heat collects, such as under a
kotatsu (blanketed warming table) or electric
blanket, next to a kairo (worn warming patch),
etc.
Prolonged contact with skin may cause burns.
When using handset for an extended period
(e.g., to play game applications) while charging,
handset and Charger may become hot; avoid
prolonged contact with hot parts.
May cause burns or other problems.
163
Safety Precautions
AQUOS CRYSTAL X
Always maintain some distance from Speaker
while ringtones, music or other handset sounds
play.
Excessive volume may damage ears or hearing.
View One Seg in a sufficiently bright location,
at a reasonable distance from Display.
May deteriorate vision.
Moderate handset Volume when using
Headphones.
Excessive volume may damage ears or hearing.
Charger (Optional Accessory)
Do not cover/wrap Charger with a cloth or
blanket while charging. In addition, do not
leave Charger covered with a cloth or blanket
when going to bed.
Heat may collect, resulting in fire, burns, malfunction, etc.
Use only the specified voltage.
Non-specified voltages may cause fire, malfunction, etc.
・AC Charger: AC 100 V - 240 V Input
・In-Car Charger (use in negative earth vehicles only): DC
12 V/24 V Input
Do not use power adapters designed for overseas travel.
Transformer use may cause fire, electric shock or
malfunction.
Unplug Charger when not in use; grasp plug and
disconnect it.
If a foreign object/liquid adheres to blades, or if blades
get stomped while Charger is plugged in, electric shock,
fire or malfunction may result.
If liquid (water, pet urine, etc.) gets inside,
grasp plug and disconnect Charger immediately.
May cause electric shock, smoke or fire.
To remove debris, grasp plug and disconnect
Charger, then clean with a dry cloth.
Fire may result.
Plug Charger firmly into the outlet, keeping
the plug and connector away from conductive
material (pencil lead, metal strip/jewelry, etc.).
May cause fire, burns, malfunction, etc. due to electric
shock or short-circuiting.
164
Do not touch Charger plug or connector with
wet hands.
May cause electric shock, malfunction, etc.
Do not touch Charger if thunder is audible.
May cause electric shock or other problems.
Do not use In-Car Charger in positive earth
vehicles.
May cause fire or other problems. Use in negative earth
vehicles only.
Use only the specified fuse for In-Car Charger.
Non-specified fuse may cause fire or malfunction. See In-
Car Charger manual for details.
Before cleaning, grasp plug and disconnect
Charger.
May cause electric shock or other problems.
Always grasp plug (not cord/cable) to
disconnect Charger.
Pulling plug by cord/cable may damage cord/cable and
cause electric shock, fire, etc.
When Charger is connected to a power strip, do
not apply excessive force by stomping or in any
other way.
May cause fire or malfunction.
Do not subject Charger to strong impact while
it is plugged in.
May cause malfunction or injury.
Keep hands and other body parts away from
blades.
May cause burns, electric shock, injury or malfunction.
165
Safety Precautions
AQUOS CRYSTAL X
One Seg Antenna Cable
If cord is damaged, do not use One Seg Antenna
Cable.
May cause fire, electric shock, or burn injuries.
Do not place heavy objects on top of One Seg
Antenna Cable.
May cause fire, electric shock, or burn injuries.
Do not touch One Seg Antenna Cable with wet
hands.
May cause fire, electric shock, or burn injuries.
Clean off dust adhering to plug of One Seg
Antenna Cable.
May cause fire, electric shock, or burn injuries.
When disconnecting One Seg Antenna Cable
from handset, grasp plug and pull, without
forcefully pulling cord.
May cause fire, electric shock, or burn injuries.
Do not store in a location that is subject
to excessive dust, high humidity, or high
temperatures.
May cause fire, electric shock, or burn injuries.
Do not swing handset grasping One Seg
Antenna Cable.
May result in hitting yourself or other persons, causing
injury or other accident.
Handset Use & Electronic Medical
Equipment
This section is based on "Guidelines for Use of Mobile Phones
and Other Devices in Hospitals" (Electromagnetic Compatibility
Conference, August 2014) and "Guidelines to safeguard
implanted medical devices against radio emissions from the
use of radio equipment" (Ministry of Internal Affairs and
Communications).
Persons with implanted pacemaker/defibrillator
should keep handset more than 15 cm away.
Radio waves may interfere with implanted pacemakers or
defibrillators.
Before using electronic medical equipment
other than implanted pacemaker/defibrillator
outside medical facilities, consult the vendor
on radio wave effects.
Radio waves may interfere with electronic medical
equipment.
If it may not be possible to keep handset
15 cm away from other persons (e.g., in a
crowded situation where you cannot move
freely), suspend signal-transmitting functions
(e.g., by activating Airplane mode) or power
off beforehand. If an application that
automatically powers handset on is installed,
disable that feature before powering off.
Persons with implanted pacemaker/defibrillator
may be near.
Radio waves may interfere with implanted pacemakers or
defibrillators causing such devices to malfunction.
Observe these rules inside medical facilities
to avoid effects of radio waves on electronic
medical equipment:
・Follow instructions regarding mobile phone use within
medical facilities.
・Always turn off handset within operating rooms,
intensive care units (ICU), etc.
・Even in patient rooms, lobbies, or other locations
where mobile phone use is permitted, keep handset at
a reasonable distance away from electronic medical
equipment.
166
Important Product Information
General Use
・If your USIM Card or handset (with USIM Card inserted) is
lost or stolen, suspend your service immediately. For details,
contact SoftBank Customer Support, General Information.
・Handset transmissions may be disrupted inside buildings,
tunnels or underground, or when moving into/out of such
places; may affect calls.
・Use handset without disturbing others.
・Handsets are radios as stipulated by the Radio Law. Under
the Radio Law, handsets must be submitted for inspection
upon request.
・Charging by USB takes longer than by household AC outlet.
Charging may not be possible/take a long time depending on
connection and computer conditions.
・Handset use near landlines, TVs or radios may cause
interference.
・Beware of eavesdropping.
Because this service is completely digital, the possibility
of signal interception is greatly reduced. However, some
transmissions may be overheard.
・Eavesdropping
Deliberate/accidental interception of communications
constitutes eavesdropping.
・Beware of harmful/malicious websites. Take added care
when posting personal information.
・Display uses liquid crystal.
When wearing polarized sunglasses and depending on the
angle, the screen may appear dark or distorted.
・An export license may be required to carry handset into
other countries if it is to be used by or transferred to
another person. However, no such license is required when
taking handset abroad for personal use on a vacation or
business trip and then bringing it back.
Export control regulations in the United States provide that
an export license granted by the US government is required
to carry handset into Cuba, Iran, North Korea, Sudan or
Syria.
Heat from Handset Use
・Handset internal temperature may increase depending on
usage or environment, causing housing to heat up. (Handset
may stop charging or Display brightness may be adjusted for
safety.)
After a period of handset use under such conditions,
warning appears and handset shuts down after
approximately 3 minutes. To lower handset internal
temperature and prevent automatic shutdown, exit all
applications and activate Screen lock.
・After a period of Camera use at high internal temperature,
warning appears and handset automatically shuts down.
(Shot image is saved.)
Camera
・Mind etiquette when using Camera.
・Test Camera before shooting special moments.
・Do not use Camera in places where shooting is prohibited.
・Shot images may not be used/transferred without copyright
holder (photographer) permission, except for personal use.
One Seg
・Handset transmissions may be disrupted inside buildings,
tunnels or underground, or when moving into/out of such
places; may affect One Seg viewing.
・As handset transmissions differ according to where used,
One Seg viewing may not be possible in some areas. View in
a location with good handset transmission.
In-Call/Transmission Cautions
・During calls/transmissions, calling/transmission charges/
fees apply even if other functions or operations are
simultaneously in use.
・Transmissions involving JavaScript may incur high charges.
Urgent News (Application)
・Handset receives alerts by default (Urgent News Incoming
Setting is enabled).
・Alert tones sound even in Manner mode.
・Alerts are not received during calls/transmissions or in poor
signal conditions.
・Depending on usage/situation, handset may receive alerts
for other areas or no alerts.
・Standby Time may decrease when Urgent News Incoming
Setting is enabled.
・SoftBank Mobile Corp. cannot be held liable for any damages
associated with this service, including accidents resulting
from received information, reception timing or reception
failure.
167
Safety Precautions
AQUOS CRYSTAL X
Handset & Hardware Care
Handset & Hardware Care
・Handset and One Seg Antenna Cable are not waterproof. Do
not expose to water or leave in high humidity.
・When walking in the rain, do not place in an outside bag
pocket or carry in your hand.
・Do not place near an air conditioner vent. A sudden
temperature change may cause condensation and cause
corrosion of the handset interior.
・Do not place in your clothes when at a sink, etc. Leaning
over or other posture while placed in pocket, etc. may cause
handset to fall into sink and e exposed to water.
・When at a shore, etc., be sure to keep in a bag, etc. to
avoid exposure to splashing and direct sunlight.
・Do not touch with sweaty hands or place in a pocket of
sweaty clothes. Hand and body sweat can enter phone and
cause malfunction.
・To prevent condensation when moving from a cold location
to a warm location, warm handset to room temperature, and
then bring it in.
・Use handset within 5
o
C - 35
o
C and 35% - 90% humidity.
・Avoid extreme temperature or direct sunlight.
・Handset/Internal Battery may become warm during operation
or while charging. This is normal.
・Warranty does not cover malfunctions resulting from
misuse.
・Clean handset with a soft dry cloth. Alcohol/solvent use
may fade color/print.
・Avoid scratching Display.
・Avoid heavy objects or excessive pressure. May cause
malfunction or injury.
・Do not sit on handset in back pants pocket.
・Do not place heavy objects on handset inside handbags,
packs, etc.
・Connect only specified products to Port. Other devices may
malfunction or cause damage.
・Do not power off while using SD Card; may result in data
loss or malfunction.
・When walking outside, moderate handset Volume to avoid
accidents.
・When holding handset, do not block Mic, Speaker, or
Recorder Mic.
・Do not cover Light Sensor or place a sticker/label over it;
may hinder ambient light detection, resulting in malfunction
of Light Sensor.
USIM/SD Card Slot
Insert each card into correct opening in correct orientation.
・Always power off and then remove Battery Cover to install
or remove USIM/SD Cards. If handset is hot, wait until it
cools down after powering off. Protective Sheet may be hot
to the touch.
・Removing USIM Card: From back of USIM Card, push it out,
and then carefully remove without bending.
・Removing SD Card: Gently pull it straight out.
Touchscreen
・Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
・To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
・Subject Display to force/pressure
・Put a sticker or shield (commercially-available protective
film, privacy protector shield, etc.) on Touchscreen
・If Display is wet, wipe it with a soft cloth.
・To improve response, calibrate Touchscreen as follows.
In app sheet, (Settings) Device info Adjust
touch panel Follow onscreen prompts
In the following cases, Press to activate Screen lock,
then Press again to cancel it.
・Handset operates automatically without touch input
・Handset does not respond to touch input
Self Check
If handset is unstable, diagnose the cause as follows.
In app sheet, (Settings) Useful Self check
Follow onscreen prompts
168
One Seg Antenna Cable
Handset is not equipped with an internal One Seg Antenna.
To view or record One Seg, connect One Seg Antenna Cable to
Headphone Port.
・An earphone microphone can be connected to use with One
Seg Antenna Cable.
・Insert plug firmly. If plug is not inserted all the way,
broadcasts may not be received or audio may not be heard.
・As connection may be poor if Port is dirty, clean with a dry
cotton swab, etc. Avoid damaging Port when cleaning.
・Do not deform One Seg Antenna Cable plug or Headphone
Port. Deforming may cause malfunction.
・Bringing headphone cord, etc. close to handset may result in
noise.
Headphones
Headphones with Mic (SHLDL1) are available for separate
purchase. Other headphone mics may not function properly on
handset.
Forcing Power Off
If handset has stopped processing or won't respond to
operation, power off forcibly as follows.
(Long Press for at least 8 seconds)
Release finger after vibration; handset powers off.
Bluetooth
®
Function
SoftBank Mobile Corp. is not liable for any damages resulting
from data/information leakage due to use of handset
Bluetooth
®
function.
■Precautions
The frequency band utilized by handset Bluetooth
®
function
is shared with industrial, scientific or medical equipment,
including household microwave ovens, and used by radio
stations, amateur radio stations, etc. (hereafter "other radio
stations").
1. Before using Bluetooth
®
, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or cancel Bluetooth
®
function immediately.
3. For additional information and support, contact SoftBank
Customer Support, General Information: From a SoftBank
handset, call toll free at 157. To call toll free from a
landline/IP phone, see "Customer Service."
・Frequency Band
This radio station utilizes 2.4 GHz band.
FH1 indicates FHSS modulation with maximum transmission
radius of 10 meters.
XX4 indicates a different modulation scheme with maximum
transmission radius of 40 meters.
It is not possible for the radio station to avoid using the
frequency band of a mobile unit identification apparatus.
169
Safety Precautions
AQUOS CRYSTAL X
Wi-Fi (Wireless LAN)
Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable
communication between compatible devices within range.
However, it is advisable for the user to configure security
settings to avoid risk of data interception.
・Do not use Wi-Fi near electrical appliances, audiovisual
equipment or office automation equipment; may affect Wi-
Fi transmission speed, availability, clarity, etc. (Especially
when a microwave oven is in use.)
・If there are multiple access points nearby, handset may not
detect access points correctly.
■Precautions
The frequency band utilized by handset Wi-Fi is shared with
industrial, scientific or medical equipment, including household
microwave ovens, and used by radio stations, amateur radio
stations, etc. (hereafter "other radio stations").
1. Before using Wi-Fi, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or disable Wi-Fi
immediately.
3. For additional information and support, contact SoftBank
Customer Support, General Information: From a SoftBank
handset, call toll free at 157. To call toll free from a
landline/IP phone, see "Customer Service."
・Frequency Band
This radio station utilizes 2.4 GHz and 5 GHz band with DSSS-
OFDM modulation. Maximum transmission radius is 40 meters.
・Channels in 5 GHz band
Three bands are available within 5 GHz frequency band: 5.2
GHz, 5.3 GHz, and 5.6 GHz (W52, W53, and W56).
・W52 (5.2 GHz band; channels 36, 38, 40, 44, 46, 48)
・W53 (5.3 GHz band; channels 52, 54, 56, 60, 62, 64)
・W56 (5.6 GHz band; channels 100, 102, 104, 108, 110, 112,
116, 118, 120, 124, 126, 128, 132, 134, 136, 140)
Use of 5.2 GHz or 5.3 GHz band (W52/W53) for outdoor
communication is prohibited by the Radio Law.
■Simultaneous Use with Bluetooth
®
Wi-Fi (IEEE 802.11b/g/n) and Bluetooth
®
transmit on the 2.4
GHz band. Enabling handset Bluetooth
®
or using Bluetooth
®
devices near handset may affect Wi-Fi transmission speed,
availability and clarity. Should interference occur, cancel
handset Bluetooth
®
or discontinue Bluetooth
®
device use.
・Handset supports Wi-Fi channels 1 - 13. Handset does not
connect to access points set to other channels.
・Available channels vary by country.
・For use of Wi-Fi aboard aircraft, check with airline
beforehand.
・In some countries/regions, there are restrictions on the use
of Wi-Fi. Check the local laws and regulations before using
Wi-Fi on handset abroad.
General Notes
"402SH" here refers to this mobile phone "AQUOS CRYSTAL X."
Portrait Rights
Portrait rights protect individuals' right to refuse to be
photographed or to refuse unauthorized publication/use of
their photographs. Portrait rights consist of the right to
privacy, which is applicable to all persons, and the right
to publicity, which protects the interests of celebrities.
Therefore, photographing others including celebrities and
publicizing/distributing their photographs without permission
is illegal; use Camera responsively.
Copyrights
Copyright laws protect sounds, images, computer programs,
databases, other materials and copyright holders. Duplicated
material is limited to private use only. Use of materials
beyond this limit or without copyright holder permission may
constitute copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using images
shot with Camera.
The software contained in handset is copyrighted material;
copyright, moral right and other related rights are protected
by copyright laws. Do not copy, modify, alter, disassemble,
decompile or reverse-engineer the software; do not separate
it from hardware in whole or part.
Open Source Software
・Handset contains software based on GNU General Public
License (GPL), GNU Lesser General Public License (LGPL),
and other licenses.
To check details of relevant software licenses:
In app sheet, (Settings) Device info Legal
information Open source licenses
・The source code of software based on GPL, LGPL, and
Mozilla Public License (MPL) is provided on the following
website free of charge.
https://sh-dev.sharp.co.jp/android/modules/oss/ (Japanese)
170
CE Declaration of Conformity
In some countries/regions including Europe, there are
restrictions on the use of 5 GHz WLAN that may limit the use
to indoors only.
If you intend to use 5 GHz WLAN on the device, check the
local laws and regulations beforehand.
Hereby, Sharp Telecommunications of Europe Ltd, declares
that 402SH is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
A copy of the original declaration of conformity for each
model can be found at the following Internet address: http://
www.sharp.co.jp/k-tai/
Battery Cautions
Use specified Charger only.
Non-specified equipment use may cause Internal Battery to
leak, overheat, burst or ignite, and may cause Charger to
overheat, ignite, malfunction, etc.
Battery is built into handset. Do not dispose of handset with
ordinary refuse; take it to a SoftBank Shop for appropriate
disposal.
Charge handset in ambient temperature 5
o
C - 35
o
C; Internal
Battery may leak/overheat and performance may deteriorate
outside this range.
Volume Level Caution
To prevent possible hearing damage, do not listen at high
volume levels for long periods.
■Headphone Signal Level
The maximum output voltage for Music Player function,
measured in accordance with EN 50332-2, is 137 mV.
5 GHz WLAN Operation in USA
Within the 5.15-5.25 GHz band, U-NII devices are restricted
to indoor operations to reduce any potential for harmful
interference to co-channel Mobile Satellite Services (MSS)
operations.
FCC Notice
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user's
authority to operate the equipment.
■FCC Information to User
This equipment has been tested and found to comply with the
limits of a Class B digital device, pursuant to Part 15 of the
FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not
occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one
or more of the following measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment and
receiver.
3. Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician
for help.
171
Safety Precautions
AQUOS CRYSTAL X
Radio Wave Exposure and Specific
Absorption Rate (SAR) Information
【402SH】 here refers to this mobile phone 【AQUOS CRYSTAL
X】.
Specific Absorption Rate (SAR) for This
Product (for Japan)
This mobile phone 【402SH】 meets the Japanese technical
regulations* and international guidelines for exposure to radio
waves.
The Japanese technical regulations for exposure to radio
frequency energy established permitted levels of radio
frequency energy, based on standards developed by
independent scientific organizations through periodic and
thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the
Specific Absorption Rate, or SAR.
The SAR limit is 2 watts/kilogram (W/kg) averaged over ten
grams of tissue.
The limit includes a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.
The value of the limit is equal to the value given in
international guidelines recommended by ICNIRP**, which is in
collaboration with the World Health Organization (WHO).
The highest SAR value for this mobile phone is 0.523 W/kg
when tested for use at the ear, and 0.425 W/kg*** when worn
on the body in the below manner****.
While there may be differences between the SAR levels of
various phones and at various positions, all phones meet the
Japanese technical regulations.
Although the SAR is determined at the highest certified power
level, the actual SAR of the phone during operation can be
well below the maximum value.
Use at positions other than at the ear****
This mobile phone may be used at positions other than at the
ear. By using an accessory such as a belt clip holster that
maintains a 1.5 cm separation with no metal (parts) between
the body and the mobile phone, this mobile phone will comply
with international guidelines for radio wave protection.
* The technical regulation is provided in Article 14-2 of the
Ministry Ordinance Regulating Radio Equipment.
** International Commission on Non-Ionizing Radiation
Protection
*** The value is under simultaneous transmission use
conditions.
The World Health Organization has announced that "A large
number of studies have been performed over the last two
decades to assess whether mobile phones pose a potential
health risk. To date, no adverse health effects have been
established as being caused by mobile phone use."
For more information about SAR, see the following websites:
Ministry of Internal Affairs and Communications (MIC)
http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/index02.html (Japanese)
European RF Exposure Information/FCC
RF Exposure Information
This mobile phone 【402SH】 is confirmed to comply with
guidelines relating to effects of radio wave exposure as
set forth by the Council of Europe (CE) and the Federal
Communications Commission (FCC).
Refer to the following.
■European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
recommended by international guidelines. These guidelines
were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health. The
guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices
is 2.0 W/kg and the highest SAR value for this device when
tested at the ear is 0.477 W/kg*.
As mobile devices offer a range of functions, they can be used
in other positions, such as on the body as described in this
User Guide. In this case, the highest tested SAR value is 0.406
W/kg*.
* The tests are carried out in accordance with international
guidelines for testing.
■FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
The guidelines are based on standards that were developed
by independent scientific organization through periodic and
thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg. The tests are
performed in positions and locations (e.g. at the ear and worn
on the body) as required by the FCC for each model.
The highest SAR value for this model handset as reported to
the FCC when tested for use at the ear is 0.45 W/kg, and
when worn on the body in a holder or carry case, is 0.48 W/kg.
Body-worn Operation; This device was tested for typical
body-worn operations with the handset kept 1.0 cm from
the body. To maintain compliance with FCC RF exposure
requirements, use accessories that maintain a 1.0 cm
separation distance between the user's body and the handset.
The use of beltclips, holsters and similar accessories should
not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements, and
should be avoided. The FCC has granted an Equipment
Authorization for this model handset with all reported SAR
levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handset is on
file with the FCC and can be found under the Display Grant
section of http://www.fcc.gov/oet/ea/ after searching on FCC
ID APYHRO00213.
172
Additional information on Specific Absorption Rates (SAR) can
be found on the FCC website at http://transition.fcc.gov/oet/
rfsafety/.
The World Health Organization has stated that present
scientific information does not indicate the need for any
special precautions for the use of mobile devices. They note
that if you want to reduce your exposure then you can do so
by limiting the length of calls or using a hands-free device to
keep the mobile phone away from the head and body.
World Health Organization
http://www.who.int/emf
List of Specific Absorption Rates (SAR) for radio waves by
smartphone/3G model
http://www.softbank.jp/mobile/support/sar/ (Japanese)
173
AQUOS CRYSTAL X
AQUOS CRYSTAL X User Guide
Index
About Settings............................................................... 110
About the User Guide........................................................ 3
Accessing Instructions on Handset................................... 3
Add Account....................................................................126
Address Book.....................................................................68
Airplane Mode................................................................... 28
Applications.......................................................................27
Application Settings.......................................................136
Backup & Restore...........................................................152
Basic Operations...............................................................22
Battery Cover Installation...............................................10
Bluetooth
®
...................................................................... 101
Calling................................................................................ 60
Calling from Outside Japan...........................................107
Call Settings................................................................... 127
Capturing Photos..............................................................88
Charging Handset..............................................................16
Childlock............................................................................ 56
Copying Onscreen Text (Copy Anywhere)....................... 56
Creating/Sending Gmail....................................................77
Customer Service............................................................156
Customizing Feel UX Home.............................................. 52
Data Transfer................................................................. 137
Data Usage Settings...................................................... 133
Device Info...................................................................... 125
Energy Saving Setting....................................................116
Feel UX Home Basics........................................................ 45
File Storage.....................................................................152
General Notes................................................................. 169
Global Roaming............................................................... 106
Google Account................................................................. 31
Google Play....................................................................... 33
Guide Settings................................................................ 132
174
Handset & Hardware Care............................................. 167
Handset Memory & SD Card............................................ 12
Handset Phone Number.................................................... 27
harman/kardon audio Settings...................................... 111
Hiding Contacts................................................................ 38
Home Applications Setting............................................ 133
Important Product Information.....................................166
Initial Settings..................................................................19
Mail Settings...................................................................129
Manner Mode..................................................................... 28
Messaging.......................................................................... 72
Music Files (Music)........................................................... 94
Notifications Window.......................................................48
Opening & Replying to S! Mail/SMS................................ 75
Opening Received Gmail................................................... 78
Optional Services..............................................................63
Other Settings................................................................139
Package Contents............................................................... 8
Parts & Functions...............................................................8
Power On/Off................................................................... 17
Profile Settings.............................................................. 111
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 171
Recording Videos.............................................................. 90
Safety Precautions.........................................................158
Screen Lock....................................................................... 37
Security Codes.................................................................. 35
Sending S! Mail/SMS.........................................................73
S! Mail Initial Setup......................................................... 72
Software Updates.............................................................40
Sound Settings................................................................112
Specifications..................................................................155
Status Bar......................................................................... 46
Storage Settings.............................................................135
Tethering Option............................................................ 101
Text Entry.........................................................................29
Touchscreen Operations................................................... 18
Troubleshooting.............................................................. 153
Useful Settings...............................................................119
USIM Card Installation..................................................... 11
USIM PIN............................................................................36
Using Chrome.................................................................... 81
Using Email........................................................................79
Using KAKU Notepad........................................................ 57
Using Mini-Applications & Mini-Widgets........................ 51
Using Quick Launcher.......................................................49
Viewing & Managing Photos/Videos (Album)..................95
Wallpaper & Display Settings........................................114
Warranty & After-Sales Service................................... 156
Welcome Sheet (Lock Screen) Basics...............................44
Wi-Fi...................................................................................98
AQUOS CRYSTAL X User Guide
February 2015, First Edition
SoftBank Mobile Corp.
Visit SoftBank Shop for assistance
Model : AQUOS CRYSTAL X
Manufacturer : SHARP CORPORATION
172


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