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REPLACEMENT PARTS
Filter
Brushroll
Side Brushes Charging Dock
Robot Dust Bin
Brushroll Door
Battery
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
MAINTENANCE
ERROR CODE
ERROR
NUMBER
SOLUTION
CLEAN (RED) + ! (RED) flashing
3
Suction motor failure. Remove and empty the dust
bin, clean the filters, and remove blockages to
ensure nothing is reducing suction.
CLEAN (RED) flashing
10
Robot may be stuck on an obstacle. Move robot to
a new location on a level surface.
DOCK (RED) flashing
6
Front bumper may be jammed. Clean the bumper
and make sure it moves in and out freely.
CLEAN (BLUE) + DOCK (RED) solid
14
BotBoundary™ error. Move your robot to a flat
surface away from the magnetic boundary strip and
try cleaning again.
CLEAN (RED) + DOCK (BLUE) flashing
7
Cli sensor error. Move your robot to a new location
and clean its cli sensors.
CLEAN (RED) + DOCK (RED) flashing
9
Robot dustbin has been removed and needs to be
reinserted.
DOCK (RED) + ! (RED) flashing
2
Side brush is stuck. Remove any debris from around
the side brushes.
CLEAN (RED) + DOCK (RED) + ! (RED) flashing
2
A drive wheel is stuck. Clean the wheels and remove
any debris wrapped around the axles.
CLEAN (RED) + DOCK (BLUE) alternating
16
Robot is stuck. Move your robot to a new location
and make sure the front bumper moves in and out
freely.
CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing
2
Wheel motor encoder failure. Please contact Shark
Customer Care at 1-800-798-7398.
CLEAN (BLUE) + ! (RED) flashing
2
Blockage in brushroll. Remove any debris from
around the brushroll.
CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing
21
Robot has encountered an error while booting.
Please turn the power o and back on.
CLEAN (BLUE) + DOCK (RED) flashing
23
Robot cannot locate dock. Please pick up your robot
and place it on the dock.
BATTERY ICON (RED) flashing
24
Battery is critically low and needs recharging.
Power may be turned o or the battery may need
charging.
CLEAN (RED) + ! (RED) alternating
2
Blockage in brushroll. Remove any debris from
around the brushroll.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark IQ Robot™, see the error code
chart below:
For all other issues, please call Customer Service at 1-888-228-5531.
CAUTION: Turn o power before performing any maintenance.
BotBoundary™
10


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