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Vacuum is not picking up dirt. No suction or light
suction
Check filters to see if they need cleaning. Follow
instructions for rinsing and drying the filters before
re-inserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and
accessories for blockages; clear blockages if
required.
Close the suction release on the handle to increase
suction power.
Vacuum lifts area rugs
Suction is powerful. Take care when vacuuming
area rugs or rugs with delicately sewn edges. Open
the suction release on the handle to decrease
suction power.
Turn off the unit to disengage the brush roll and
restart with the POWER button for suction only
cleaning.
Brush roll does not spin
Pull the handle toward you and release the floor
nozzle to disengage the auto-off feature.
Turn the unit on by pressing the BRUSHROLL button.
Immediately turn off and unplug vacuum,
disconnect the nozzle and remove blockage before
reconnecting and turning vacuum back on.
Vacuum turns off on its own
This vacuum cleaner is equipped with a motor
protective thermostat. If for some reason
your vacuum overheats, the thermostat will
automatically turn the unit off. Should this occur,
perform the following steps to restart the motor
thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and
inlet openings.
5. Allow the unit to cool for a minimum of 45
minutes.
6. Plug in the vacuum.
7. Restart the unit using either the POWER or
POWER + BRUSHROLL buttons.
TROUBLE-
SHOOTING
GUIDE
13


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