Manual Shark IQ Robot - RV1000AE Series (page 5 of 15) (English)

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Robot Vacuum

RV1000AE Series

OWNER’S GUIDE

SELF-EMPTY

™

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QUICK

START

GUIDE

WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage:

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

If the charging cable plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt,

contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

For the latest warnings and cautions, go to sharkclean.com/robothelp

GENERAL WARNINGS

When using an electrical appliance, basic

precautions should always be followed,

including the following:

1. Robotic vacuum cleaner consists of a

robotic vacuum and charging base with

power supply. These components contain

electrical connections, electrical wiring,

and moving parts that potentially present

risk to the user.

2. Before each use, carefully inspect all

parts for any damage. If a part is

damaged,

discontinue use.

3. Use only identical replacement parts.

4. This robotic vacuum cleaner contains no

serviceable parts.

5. Use only as described in this manual.

DO NOT use the robotic vacuum cleaner

for any purpose other than those

described in this manual.

6. With the exception of ﬁlters, DO NOT

expose any parts of the robotic vacuum

cleaner to water or other liquids.

USE WARNINGS

7. This appliance can be used by persons

with reduced physical, sensory or mental

capabilities or lack of experience and

knowledge if they have been given

supervision or instruction concerning

use of the appliance in a safe way and

understand the hazards involved.

a) Children shall not play with the

appliance.

b) Cleaning and user maintenance shall

not be made by children without

supervision.

9. For your robot’s cli sensors to work

properly, all runners, rugs, or carpets must

be eight inches from any stairs ( or it must

be continuous and extend over the edge

of the stairs). If a runner, rug or carpet

edge that is less than four inches from the

stairs cannot be moved, you must use a

BotBoundary strip to block o the stairs.

The BotBoundary strips are included

with your robot but can be purchased by

contacting Shark Customer Service at

1-888-228-5531.

10. Do not place BotBoundary strips on top of

one another.

11. Do not place bot boundaries under

carpeting or rugs.

12. Always use bot boundary strips around

reﬂective ﬂooring and surfaces.

13. Be sure bot boundaries completely

enclose desired areas. Gaps may cause

bot boundaries to malfunction.

14. Always turn o the robotic vacuum

cleaner before inserting or removing the

ﬁlter or dust bin.

15. DO NOT handle plug, charging base,

charging cable, or robotic vacuum

cleaner with wet hands. Cleaning and

user maintenance shall not be made by

children without supervision.

16. DO NOT use without robot dust bin and

ﬁlters in place.

17. DO NOT damage the charging cord:

a) DO NOT pull or carry charging base

by the cord or use the cord as a

handle.

b) DO NOT unplug by pulling on cord.

Grasp the plug, not the cord.

c) DO NOT close a door on the cord,

pull the cord around sharp corners,

or leave the cord near heated

surfaces.

18. DO NOT put any objects into nozzle or

accessory openings. DO NOT use with any

opening blocked; keep free of dust, lint,

hair, and anything that may reduce airﬂow.

19. DO NOT use if robotic vacuum cleaner

airﬂow is restricted. If the air paths

become blocked, turn the vacuum cleaner

o and remove all obstructions before

turning on the unit again.

20. Keep nozzle and all vacuum openings

away from hair, face, ﬁngers, uncovered

feet, or loose clothing.

21. DO NOT use if robotic vacuum cleaner

is not working as it should, or has been

dropped, damaged, left outdoors, or

dropped into water.

22. DO NOT place vacuum cleaner on

unstable surfaces.

23. DO NOT use to pick up:

a) Liquids

b) Large objects

c) Hard or sharp objects (glass, nails,

screws, or coins)

d) Large quantities of dust (drywall

dust, ﬁreplace ash, or embers). DO

NOT use as an attachment to power

tools for

dust collection.

e) Smoking or burning objects (hot

coals, cigarette butts, or matches)

f) Flammable or combustible materials

(lighter ﬂuid, gasoline,

or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

24. DO NOT use in the following areas:

a) Wet or damp surfaces

b) Outdoor areas

c) Spaces that are enclosed and may

contain explosive or toxic fumes

or vapors (lighter ﬂuid, gasoline,

kerosene, paint, paint thinners,

mothprooﬁng substances, or

ﬂammable dust)

d) Near ﬁreplaces with unobstructed

entrances.

e) In an area with a space heater.

25. Turn o the robotic vacuum cleaner before

any adjustment, cleaning, maintenance or

troubleshooting.

26. Allow all ﬁlters to air-dry completely

before replacing in the robotic vacuum

cleaner to prevent liquid from being drawn

into electric parts.

27. DO NOT modify or attempt to repair the

robotic vacuum cleaner or the battery

yourself, except as indicated in this

manual. DO NOT use the vacuum if it has

been modiﬁed or damaged.

28. To reduce the risk of electric shock, this

appliance has a polarized plug (one blade

is wider than the other). This plug will ﬁt

in a polarized outlet only one way. If the

plug does not ﬁt fully in the outlet, reverse

the plug. If it still does not ﬁt, contact a

qualiﬁed electrician to install the proper

outlet. Do not change the plug in any way.

29. In case the self-empty base has a thermal

shuto the unit needs to have a hard

power reset to restart.

BATTERY USE

30. The battery is the power source for

the vacuum. Carefully read and follow

all charging instructions.

31. To prevent unintentional starting, ensure

the vacuum is powered o before picking

up or carrying the vacuum. DO NOT carry

the appliance with your ﬁnger on the

power switch.

32. Use ONLY the Shark® self-empty base

XSKAEDOCK and use only battery

RVBAT850. Use of batteries or battery

chargers other than those indicated may

create a risk of ﬁre.

33. Keep the battery away from all metal

objects such as paper clips, coins, keys,

nails, or screws. Shorting the battery

terminals together increases the risk of ﬁre

or burns.

34. Under abusive conditions, liquids may be

ejected from the battery. Avoid contact

with this liquid, as it may cause irritation or

burns. If contact occurs, ﬂush with water. If

liquid contacts eyes, seek medical help.

35. Robotic vacuum cleaner should not be

stored, charged, or used at temperatures

below 50°F (10°C) or above 104°F

(40°C). Ensure the battery and vacuum

have reached room temperature before

charging or use. Exposing the robot or

battery to temperatures outside of this

range may damage the battery and

increase the risk of ﬁre.

36. DO NOT expose the robotic vacuum

cleaner or battery to ﬁre or temperatures

above 265°F (130°C) as it may cause

explosion.

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GETTING TO KNOW YOUR SHARK IQ ROBOT® GETTING TO KNOW YOUR SHARK IQ ROBOT®

Clean Button

Charging Contact

Pre-Motor

Filter Housing

Charging Base

Charging Contact

Charging Base

Fill Window

Dust Bin

Empty Button

Debris Intake

Base Dust Bin

Release

Base Dust Bin

Post-Motor Filter

Access Door

Front Bumper

Charge Indicator Lights FRONT

BACK

Error Indicator Light Wi-Fi Indicator Light

Docking Sensor

Cli and Boundary Sensors

Charging Contact

Side Brush

Battery Door

Self-Cleaning

Brushroll

Drive Wheel

Robot Dust Bin

and Filter

Brushroll Door

Front Caster

Wheel

Dock Button

Navigation

Module

Power Button

Debris Discharge

Opening

Dust Bin

Release Tabs

Charger Cord Wrap

Power Cord

Connection

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5 ft.

3 ft.

BASE SETUP

The Self-Empty Base charges your robot and holds dirt and debris from up to 30 days of cleaning. Select

a permanent location for the base, because every time you relocate it, your robot will have to completely

re-map your house.

Choose a level surface in a central area. Remove any objects that are closer than 3 feet from either side of

the base, or closer than 5 feet from the front of the base. Plug in the Charging Cord, then place the base

with its back against the wall, in an area with a good Wi-Fi signal. For best results, set up base on hard ﬂoor,

or on the SharkMat. The base must be plugged in continuously for the robot to ﬁnd it. The Indicator Light

will illuminate green when the base has power.

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the square

pegs on the bottom of the robot.

Clean Dock

If the robot has no charge and cannot return to

the base, manually place it on the base. The base

indicator light will ﬂash blue and the robot will

beep when charging begins.

When the cleaning cycle is complete, or if the battery

is running low, the robot will search for the base.

If your robot doesn’t return to the base, its charge

may have run out.

CHARGING

IMPORTANT: The Shark iQ Robot® has a pre-installed rechargeable battery. Battery should be fully charged

before using. It may take up to 6 hours to fully charge.

To charge, the Power button on the side of the robot

must be in the ON position (I). The robot will beep

when charging begins.

NOTE: When manually placing the robot on the base, make sure the Charging Contacts on the bottom of the robot are

touching the ones on the base and the robot's dust bin is touching the debris intake on the base. While the robot is

charging, both blue LED lights will ﬂash. When charging is complete, both blue lights will illuminate steadily.

NOTE: When picking up the robot be careful not to place ﬁngers between the bumper and the base of the robot.

NOTE: For best results, set up on hard ﬂoor or thin carpet.

NOTE: Do not place dock against baseboards, heating elements, or in direct sunlight.

SharkMat

(for use on carpet)

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CHARGE INDICATOR LIGHTS

NOTE: If the low charge light is blinking red, there is not enough charge for the robot to return to the base. Manually

place the robot on the base.

The blue indicator lights on the robot show how much charge is remaining.

While the robot is charging, both blue LED lights will ﬂash. When charging is complete, both blue lights will

illuminate steadily. It may take up to 6 hours to fully charge your robot.

BUTTONS AND INDICATOR LIGHTS

DOCK BUTTON

Press to stop cleaning and

send robot back to the

charging base.

EVACUATE & RESUME

Press and hold the DOCK

button for 15 seconds to

turn Evacuate & Resume

ON or OFF.

CHARGE INDICATOR LIGHTS

Display the amount of charge

remaining in the battery.

“!” ERROR INDICATOR

See Troubleshooting section

for full list of error codes.

WI-FI INDICATOR

Blue light: connected to

Wi-Fi.

Red light: not connected.

Flashing blue: setup mode.

No light: not set up yet.

CLEAN BUTTON

Press to begin a cleaning

session. Press again to stop.

RECHARGE & RESUME

Press and hold the CLEAN

button for 15 seconds to

turn Recharge & Resume

ON or OFF.

NAVIGATION MODULE

Please keep clear and do not

cover.

Upward-facing sensor aids

advanced navigation.

In Use

Full

Charge

(Blue)

Partial

Charge

(Blue)

Low

Charge

(Red)

While

Charging

(Blue)

No Charge

or O

Turn ON Recharge & Resume for complete

coverage in larger homes. Your robot will return to

the dock, recharge, and can pickup cleaning where

it left o.

Turn ON Evacuate & Resume for homes with pets.

Your robot will return to the dock to empty the

dust bin more frequently, then resume cleaning

where it left o.

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PREP YOUR HOME MAPPING AND NAVIGATION

MANUAL CLEANING MODE

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app. To stop the

robot before it ﬁnishes cleaning and automatically returns to the base, press the Dock button.

NOTE: Scheduling can only be done in the app.

Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it

cleans. To prevent the robot from bumping into objects or navigating to areas you don't want it to, use the

included BotBoundary® strips. For best results, prepare your home as indicated below, and schedule a daily

cleaning to ensure all ﬂoor areas are regularly maintained.

Clean Dock

OBSTRUCTIONS

Clear cords and small objects

from ﬂoors and open doors

to ensure a complete map of

your home.

SCHEDULING

For a constant state of clean,

set up a whole home cleaning

schedule in the app.

THRESHOLDS

Your robot may have some

trouble clearing some high

thresholds. Block o high

thresholds with the included

BotBoundary strips.

AVOID MOVING THE

ROBOT OR BASE

While your robot is cleaning,

do not pick it up and move it,

or move the charging base—

this could impact the robot’s

ability to map your home.

STAIRS

Your robot's cli sensors will

prevent it from falling o

ledges. For your robot’s cli

sensors to work properly,

all runners, rugs, or carpets

must be at least 8 inches

from any stairs (or extend

over the edge of the stairs.)

CHECK BASE FILL LEVEL

During the ﬁrst few weeks,

your robot will empty more

often than usual. Check the

ﬁll level regularly. The dust

bin is designed to hold up

to 30 days’ worth of debris,

but home environments

vary, and the bin may ﬁll up

quicker in some homes.

4-inch

Min.

RUMPELSTILTSKIN

Schedule History

EDIT OPTIONS

MapsControl

Shark

Kitchen

Living Room

Dining Room

NOTE: Be sure to charge the robot completely before its ﬁrst cleaning so that it can explore, map, and clean as much of

your home as possible. It may take up to 6 hours to fully charge the robot.

NOTE: Avoid picking up and moving the robot or base. If either are relocated, the robot may not be able to follow its

intelligent cleaning path, or ﬁnd its way back to the base. If the robot is picked up or moved for any reason, it should be

returned to within 6 inches of its last location.

NOTE: Bot boundaries must be placed ﬂat-side down,

NOTE: bot boundaries should always be used near

carpeted stairs.

As it cleans, your robot will create a map of your

home. It may take several cleanings for the robot to

ﬁnish its mapping. Once mapping is complete, an

Interactive Map of your ﬂoor plan will be available

on the app.

The interactive map in the app allows you to name

rooms, then select which rooms to clean, and

send the robot to immediately clean one speciﬁc

location.

As cleanings continue, the robot will update and

reﬁne its path to provide optimized cleaning coverage.

After each use, a cleaning report will be available

in the app.

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MAINTENANCE

EMPTYING THE ROBOT DUST BIN

Press the Dust Bin Release Tabs and slide out the

dust bin.

CAUTION: Turn o power before performing any maintenance.

To avoid spills, be sure to hold the dust bin in an

upright position. Pinch and lift to open the lid.

Empty debris and dust into trash. Look between the ﬁlter and plastic shield and make

sure there is no debris buildup.

Remove and clean any debris build-up as needed

with a dry cloth or soft brush.

USING THE SHARK IQ ROBOT®

WI-FI TROUBLESHOOTING

• To use the app, your phone must be connected

to a 2.4GHz network. The app will only work on a

2.4GHz network.

• Typical home Wi-Fi networks support both 2.4GHz

and 5GHz.

• Do not use a VPN or a proxy server.

• Make sure Wi-Fi isolation is turned o on the

router.

• If you cannot connect, call 1-888-228-5531.

Get the most out of your Shark iQ Robot® with these app features:

• Interactive Map

Your robot knows where it is

in your home. Identify rooms

for Room Select.

• Room Select

Immediately send your robot

directly to any room on that

ﬂoor.

• Recharge and Resume

Use Recharge and Resume

to help ensure complete,

multi-room coverage in your

home.

• Scheduling

Set whole home cleanings

for any time, any day.

• Control From Anywhere

Wherever you are, you’re in

control of your robot.

• Cleaning Reports

Each time your robot cleans,

your app will generate a

cleaning report.

Search for SharkClean in the app store and download the app to your iPhone

or Android

ERROR CODE PROBLEM

! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi

! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again

! + Wi-Fi (Flashing RED alternately) Wrong user name or password for your Shark account

! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi

USING THE SHARKCLEAN™ APP AND VOICE CONTROLS

SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA

Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa

and using with Google Assistant.

Google Assistant:

“OK Google, tell Shark to start cleaning.”

“OK Google, tell Shark to pause my robot.”

“ OK Google, tell Shark to send my robot to

the dock.”

Amazon Alexa:

“Alexa, tell Shark to start cleaning.”

“Alexa, tell Shark to pause my robot.”

“ Alexa, tell Shark to send my robot to

the dock.”

Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.

RUMPELSTILT SKIN

Schedule History

EDIT OPTIONS

MapsControl

Shark

Kitchen

Living Room

Dining Room

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MAINTENANCE MAINTENANCE

EMPTYING THE BASE DUST BIN

The Base Dust Bin holds up to 30 days' worth of

dust and debris. Empty the bin when the debris

level approaches the max ﬁll line.

To detach it, press the Release button on top of

the handle, then tilt the bin and lift it o.

To empty the bin, hold it over a trash can and press

the Empty button on the side.

CLEANING AND REPLACING THE ROBOT FILTER

Remove and empty the robot dust bin. Clean any

hair or debris o the Anti-Tangle Comb on the

back of the dust bin.

Pull ﬁlter out of the dust bin by the tabs.

Lightly tap the ﬁlter to remove dust and debris. Reinsert the ﬁlter into the robot dust bin, then

slide the dust bin back into the robot.

For optimal suction power, regularly clean and replace the ﬁlter inside the robot's dust bin.

See sharkaccessories.com for replacement ﬁlters.

IMPORTANT: DO NOT use water to clean the robot ﬁlter.

NOTE: Make sure to insert the dust bin completely, until it clicks into place.

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MAINTENANCE

SELF-CLEANING BRUSHROLL

MAINTENANCE

To access the brushroll, push up on the tabs on the

brushroll access door, then lift o the door.

Lift out the brushroll. Clean o any debris. Reinstall

the brushroll, inserting the ﬂat end ﬁrst. Close the

brushroll access door and press down until both

sides click into place.

NOTE: When cutting away debris, be sure not to cut the brushroll.

NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.

NOTE: The pre-motor foam and felt ﬁlters should be replaced every 2.5 years. The post-motor ﬁlter should be replaced every 3 years.

NOTE: Clean the mesh ﬁlter inside the dust bin with a small brush once a month.

CLEAN POST-MOTOR FILTER EVERY YEAR

Press the button at the top of the Filter Door, then

tilt the door and lift it o. Remove the Post-Motor

Filter from the base. To reinstall the post-motor ﬁlter,

insert it into the base and replace the ﬁlter door.

CLEAN PRE-MOTOR FILTERS ONCE A MONTH

Remove the base dust bin, then lift out both Pre-

Motor Filters.

Regularly clean and replace your ﬁlters to keep your vacuum's suction power optimal.

To clean ﬁlters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all ﬁlters to

air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electricparts.

The Self-Cleaning Brushroll removes debris over time as it cleans. If some debris remains wrapped around

the brushroll, continue cleaning to allow the brushroll to remove it.

If some debris remains on the brushroll after continued cleaning, follow the steps below to remove it.

CLEANING AND REPLACING THE BASE FILTERS

IMPORTANT: DO NOT use soap when cleaning the ﬁlters.

Filter

Door

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CLEANING SENSORS AND CHARGING PADS

CLEANING SIDE BRUSHES

MAINTENANCE

Carefully unwind and remove any string or hair

wrapped around brushes.

Gently wipe brushes with a dry cloth. To reinstall,

snap the brushes over the pegs. Spin the brushes

manually to make sure they are installed correctly.

CLEAN SENSORS AND CHARGING PADS AS NEEDED. With a dry cloth, gently dust o the sensors and

pads located on the bottom of the robot and on the base.

NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it o its peg.

NOTE: Tools may be required to pry o front caster wheel.

NOTE: Brush not included.

IMPORTANT: The robot uses cli sensors to avoid stairs and other steep drops. Sensors may work less eectively when

they are dirty. For best results, clean sensors regularly.

CLEAN SIDE BRUSHES AS NEEDED.

CLEANING THE WHEELS

MAINTENANCE

Pull the Front Caster Wheel from its housing and

remove any debris buildup.

REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED.

See sharkaccessories.com for replacement parts.

Clean the wheel housing, then reinsert the

caster wheel.

Periodically clean the drive wheels and the

housing around them. To clean, rotate each drive

wheel while dusting.

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REPLACEMENT PARTS: ROBOT REPLACEMENT PARTS: BASE

REPLACEMENT PARTS

Filter

RVFFK950

Self-Cleaning

Brushroll

103KY1000

Side Brushes

102KY1000

Robot Dust Bin

101KY1000AE

Base Dust Bin

104KY1000AE

Brushroll

Door

109KY1000

Battery

RVBAT850

Power Cord

ADAP1000AE

Self-Empty Base

XSKAEDOCK

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

Pre-Motor Foam &

Felt Filter Kit

106KY1000AE

Replacement

Post-Motor Filter

107KY1000AE

TROUBLESHOOTING

MAINTENANCE

If any error lights are illuminated or ﬂashing on your Shark iQ Robot®, see the error code

chart below:

ERROR CODE SOLUTION

CLEAN (RED) ﬂashing

Robot may be stuck on an obstacle. Move robot to a new location

on a level surface.

DOCK (RED) ﬂashing

Front bumper may be jammed. Clean the bumper and make sure it

moves in and out freely.

CLEAN (BLUE) + DOCK (RED) solid

BotBoundary® error. Move your robot to a ﬂat surface away from

the magnetic boundary strip and try cleaning again.

CLEAN (RED) + DOCK (BLUE) ﬂashing

Cli sensor error. Move your robot to a new location and clean its

cli sensors.

CLEAN (RED) + DOCK (RED) ﬂashing

Robot dust bin needs to be reinstalled. Insert the dust bin until it

clicks in place.

DOCK (RED) + ! (RED) ﬂashing

Side brush is stuck. Remove any debris from around the side

brushes so they move freely.

CLEAN (RED) + DOCK (RED) + ! (RED) ﬂashing

A drive wheel is stuck. Clean the wheels and remove any debris

wrapped around the axles so they can move freely.

CLEAN (RED) + DOCK (BLUE) alternating

Robot is stuck. Move your robot to a new location and make sure

the front bumper moves in and out freely.

CLEAN (BLUE) + ! (RED) ﬂashing

Blockage in brushroll. Remove any debris from around the brushroll

so that it can spin freely.

CLEAN (RED) + DOCK (BLUE) + ! (RED) ﬂashing

Robot has encountered an error while booting. Please turn the

power o and back on.

CLEAN (BLUE) + DOCK (RED) ﬂashing

Make sure your base indicator light turns blue to conﬁrm your robot

is placed on the base correctly.

BATTERY ICON (RED) ﬂashing

Battery is critically low and needs recharging. Please pick up

your robot and place it on the base. Make sure the base indicator

light turns blue to conﬁrm your robot is placed on the base

correctly.

CLEAN (RED) + ! (RED) alternating

Blockage in brushroll. Remove any debris from around the

brushroll so that it can spin freely.

DOCK (RED) FLASHING + ! (RED) solid

Blockage in dust bin. Check base and robot dust bin for clogs. Clear

any debris and reinstall the dust bin, ensuring that it clicks into place.

DOCK (BLUE) + ! (RED) ﬂashing

Robot has encountered an error while charging. Please make sure

you are using the correct power cord for the base.

CLEAN (RED) + ! (RED) ﬂashing

Suction motor failure. Remove and empty the dust bin, clean the

ﬁlters, and remove blockages.

CLEAN (BLUE) + DOCK (RED) + ! (RED) ﬂashing

Wheel motor encoder failure. Please contact Shark Customer

Service at 1-888-228-5531.

For all other issues, please call Customer Service at 1-888-228-5531.

CAUTION: Turn o power before performing any maintenance.

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ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja

Operating LLC. Warranty coverage applies to the original owner and to the original product only and is

not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period

of one (1) year from the date of purchase when it is used under normal household conditions and

maintained according to the requirements outlined in the Owner’s Guide, subject to the following

conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,

will be repaired or replaced up to one (1) year from the original purchase date.

2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the

receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.

SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as foam ﬁlters, ﬁlters, batteries, brushrolls, etc.), which

require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not

covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.

2. Any unit that has been tampered with or used for commercial purposes.

3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure

to perform required maintenance (e.g., not cleaning the ﬁlters), or damage due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused

in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the

repair is performed by a repair person not authorized by SharkNinja.

6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty

period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service

Specialists are also available at 1-888-228-5531 to assist with product support and warranty service options,

including the possibility of upgrading to our VIP warranty service options for select product categories.

Please register your product and have it with you when contacting Customer Service.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of

$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.

A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to

state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the

above may not apply to you.

NOTES

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Shark IQ Robot - RV1000AE Series Manual

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