Manual Shark AI Robot RV2011 (page 26 of 35) (English, French, Spanish)

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Robot Vacuum

Aspirateur Robot

Aspiradora Robot

RV2000

Series • Série • Serie

OWNER’S GUIDE

GUIDE DE L’UTILISATEUR

GUÍA DEL PROPIETARIO

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WARNING

To reduce the risk of ﬁre, electric shock, injury, or property damage:

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

If the charging cable plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt,

contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

For the latest warnings and cautions, go to sharkclean.com/robothelp

GENERAL WARNINGS

When using an electrical appliance, basic

precautions should always be followed,

including the following:

1. This appliance consists of a robotic

vacuum and charging dock with power

supply. These components contain

electrical connections, electrical wiring,

and moving parts that potentially present

risk to the user.

2. Before each use, carefully inspect all

parts for any damage. If a part is damaged,

discontinue use.

3. Use only identical replacement parts.

4. This robotic vacuum cleaner contains no

serviceable parts.

5. Use only as described in this manual.

DO NOT use the robotic vacuum cleaner

for any purpose other than those

described in this manual.

6. With the exception of ﬁlters, DO NOT

expose any parts of the robotic vacuum

cleaner to water or other liquids.

USE WARNINGS

7. This appliance can be used by persons

with reduced physical, sensory or mental

capabilities or lack of experience and

knowledge if they have been given

supervision or instruction concerning

use of the appliance in a safe way and

understand the hazards involved.

a) Children shall not play with the

appliance.

b) Cleaning and user maintenance shall

not be made by children without

supervision.

8. Always turn o the robotic vacuum

cleaner before inserting or removing the

ﬁlter or dust bin.

9. DO NOT handle plug, charging dock,

charging cable, or robotic vacuum

cleaner with wet hands. Cleaning and

user maintenance shall not be made by

children without supervision.

10. DO NOT use without robot dust bin and

ﬁlters in place.

11. DO NOT damage the charging cord:

a) DO NOT pull or carry charging

dock by the cord or use the cord as

a handle.

b) DO NOT unplug by pulling on cord.

Grasp the plug, not the cord.

c) DO NOT close a door on the cord,

pull the cord around sharp corners,

or leave the cord near heated

surfaces.

12. DO NOT put any objects into nozzle or

accessory openings. DO NOT use with

any opening blocked; keep free of dust,

lint, hair, and anything that may reduce

airﬂow.

13. DO NOT use if robotic vacuum cleaner

airﬂow is restricted. If the air paths

become blocked, turn the vacuum

cleaner o and remove all obstructions

before turning on the unit again.

14. Keep nozzle and all vacuum openings

away from hair, face, ﬁngers, uncovered

feet, or loose clothing.

15. DO NOT use if robotic vacuum cleaner

is not working as it should, or has been

dropped, damaged, left outdoors, or

dropped into water.

16. DO NOT place vacuum cleaner on

unstable surfaces,

17. When manually moving the robot to a

new location, it must be placed at least

1.5 feet (45 cm) away from any stairs or

clis.

18. DO NOT use to pick up:

a) Liquid spills

b) Large objects

c) Hard or sharp objects (glass, nails,

screws, or coins)

d) Large quantities of dust (drywall

dust, ﬁreplace ash, or embers).

DO NOT use as an attachment to

power tools for dust collection.

e) Smoking or burning objects (hot

coals, cigarette butts, or matches)

f) Flammable or combustible

materials (lighter ﬂuid, gasoline,

or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

19. DO NOT use in the following areas:

a) Outdoor areas near ﬁreplaces with

unobstructed entrances

b) Spaces that are enclosed and may

contain explosive or toxic fumes

or vapors (lighter ﬂuid, gasoline,

kerosene, paint, paint thinners,

mothprooﬁng substances, or

ﬂammable dust

c) In an area with a space heater

d) Near ﬁreplaces with unobstructed

entrances

e) On wet or slippery surfaces

20. Turn o the robotic vacuum cleaner

before any adjustment, cleaning,

maintenance or troubleshooting. Note: in

the OFF (O) position, the robot still uses

a small amount of power.

21. Allow all ﬁlters to air-dry completely

before replacing in the robotic vacuum

cleaner to prevent liquid from being

drawn into electric parts.

22. DO NOT modify or attempt to repair the

robotic vacuum cleaner or the battery

yourself, except as indicated in this

manual. DO NOT use the vacuum if it has

been modiﬁed or damaged.

23. Remove all spilled or leaked liquid from

the base or ﬂoor, as it could lead to risk

of electrical shock.

24. For your robot’s cli sensors to work

properly, all runners, rugs, or carpets

must be 16 inches away from any stairs

(or it must be continuous and extend

over the edge of the stairs). If a runner,

rug, or carpet edge is less than 16 inches

from the cli edge or stairs, then the use

of a BotBoundary® strip is required to

block o the stairs and any cli edge.

BotBoundary strips are not included

with your robot but can be purchased by

contacting Shark Customer Service at

1-888-228-5531.

BATTERY USE

25. The battery is the power source for

the vacuum. Carefully read and follow

all charging instructions.

26. To prevent unintentional starting, ensure

the vacuum is powered o before picking

up or carrying the vacuum. DO NOT

carry the appliance with your ﬁnger on

the power switch.

27. Use ONLY the Shark® charging dock

XDCKRV2000 and use only battery

RVBAT850A. Use of batteries or battery

chargers other than those indicated may

create a risk of ﬁre.

28. Keep the battery away from all metal

objects such as paper clips, coins, keys,

nails, or screws. Shorting the battery

terminals together increases the risk of

ﬁre or burns.

29. Under abusive conditions, liquids may be

ejected from the battery. Avoid contact

with this liquid, as it may cause irritation

or burns. If contact occurs, ﬂush with

water. If liquid contacts eyes, seek

medical help.

30. Robotic vacuum cleaner should not be

stored, charged, or used at temperatures

below 50°F (10°C) or above 104°F

(40°C). Ensure the battery and vacuum

have reached room temperature before

charging or use. Exposing the robot

or battery to temperatures outside of

this range may damage the battery and

increase the risk of ﬁre.

31. DO NOT expose the robotic vacuum

cleaner or battery to ﬁre or temperatures

above 265°F (130°C) as it may cause

explosion.

32. Non-rechargeable batteries cannot

be recharged.

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GETTING TO KNOW YOUR SHARK® AI ROBOT GETTING TO KNOW YOUR SHARK® AI ROBOT

Clean Button

Front Bumper

Error Indicator Light

Charge Indicator Lights Wi-Fi Indicator Light

Cli and Boundary Sensors

Charging Contact

Side Brush

Battery Door

Self-Cleaning

Brushroll

Drive Wheel

Dust Bin and Filter

Front Caster

Wheel

Dock Button

Power Button

DOCK FRONT

Charging Contacts

DOCK BOTTOM

Charger Cord Wrap

Brushroll Door

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DOCK SETUP

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the square

pegs on the bottom of the robot.

If the robot has no charge or it cannot return to the

dock, manually place it on the dock. The indicator

light will ﬂash and the robot will beep when

charging begins.

When the cleaning cycle is complete, the battery is

low, or when programmed to in a recharge/resume

mission, the robot will search for the dock. If the

robot doesn't return to dock, its charge may have

run out.

CHARGING

IMPORTANT: The Shark® AI Robot has a pre-installed rechargeable battery. Charge the battery completely

before ﬁrst use. It may take up to 6 hours to fully charge.

To charge, place the robot on the dock. The Power

button on the side of the robot must be in the ON

position (I). The robot will beep when charging begins.

NOTE: When manually placing the robot on the dock, make sure the Charging Contacts on the bottom of the robot are

touching the ones on the dock. While the robot is charging, both white LED lights will ﬂash. When charging is complete,

lights will illuminate steadily.

NOTE: When picking up the robot, be careful not to place ﬁngers between the bumper and the base of the robot.

5 ft.

3 ft.

• Select a permanent location for the Charging Dock, because every time you relocate it, your robot will

have to completely re-map your house.

• Place the dock with its back against a wall. Select a level surface on bare ﬂoor, in a central area. Do not

place dock against baseboards or heating elements.

• Remove any objects that are closer than 3 feet from either side of the dock, or closer than 5 feet from the

front of the dock.

• Plug charging cord into an outlet. The dock must be plugged in continuously for the robot to ﬁnd it.

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CHARGE INDICATOR LIGHTS BUTTONS AND INDICATOR LIGHTS

DOCK BUTTON

Press to stop cleaning and

send robot back to the

charging dock.

CHARGE INDICATOR LIGHTS

Display the amount of charge

remaining in the battery.

“!” ERROR INDICATOR

See Troubleshooting section

for full list of error codes.

WI-FI INDICATOR

White light: connected to

Wi-Fi.

Red light: not connected.

Flashing White: setup mode.

No light: not set up yet.

CLEAN BUTTON

Press to begin a cleaning

session. Press again to stop.

IMPORTANT: Before cleaning an entire room for the ﬁrst time, we recommend that you ﬁrst test your robot on a small

section of the ﬂoor to ensure there is no scratching.

NOTE: If the low charge light is blinking red, there is not enough battery power for the robot to return to the dock.

Manually place the robot on the dock.

TIP: To preserve battery life, turn o the power switch if the robot will not be used for a long period of time. The robot

should be recharged at least once every three months. The switch must be in the ON position to charge the robot.

The white charge indicator lights show how much

battery power is remaining.

While the robot is charging, both white LED lights

will ﬂash. When charging is complete, both will

illuminate steadily. It may take up to 6 hours to fully

charge your robot.

If the robot is idle and away from the charging

dock for 10 minutes, it will enter Sleep Mode. The

indicator lights will turn o, but the battery and

Wi-Fi lights will remain on in sleep mode. Wake up

the robot by pressing any button.

In Use

Full

Charge

(White)

Partial

Charge

(White)

Low

Charge

(Red)

While

Charging

(White)

No Charge

or O

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PREP YOUR HOME

USING THE SHARK® AI ROBOT

IQ NAVIGATION™ AND AI LASER VISION

After setup is complete, your robot will conduct an

Explore Run to create an initial map of your home.

The robot will travel from room to room to identify

walls, furniture, and other obstacles as it cleans.

This run will take less time than a full cleaning, as it

doesn’t cover the entire ﬂoor.

The robot's object detection technology helps it

navigate around obstacles taller than 2.8" in height.

Create no-go zones in the app to block o areas

you do not want the robot to enter. You can set up

no-go zones around small objects, or use them to

block o large areas.

MANUAL CLEANING MODE

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app. To

immediately send the robot back to the dock, press the Dock button.

NOTE: scheduling can only be done in the app.

Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it

cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For

best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all ﬂoor areas

are regularly maintained.

NOTE: Be sure to charge the robot completely before its ﬁrst cleaning so that it can explore, map, and clean as much of

your home as possible. It may take up to 6 hours to fully charge your robot.

NOTE: Avoid moving the dock. If it is relocated, the robot may not be able to ﬁnd its way back to the dock. If the robot is

relocated while in use, it may not be able to follow its intelligent cleaning path, or ﬁnd its way back to the dock.

OBSTRUCTIONS

Clear cords and objects

smaller than 2.8" in height

from ﬂoors and open interior

doors to ensure a complete

map of your home.

SCHEDULING

Schedule whole-home

vacuuming runs with the app.

THRESHOLDS

Your robot can easily climb

over most thresholds, but if

one is too high, set up a no-

go zone in the app to block

it o.

AVOID MOVING THE

ROBOT & DOCK

While your robot is cleaning,

do not pick it up and move it,

or move the charging dock—

this will impact the robot’s

navigation and ability to

return to dock when cleaning

is complete.

STAIRS

Your robot’s cli sensors will

prevent it from falling o

ledges. For the cli sensors

to work properly in any

mode, all runners, rugs, or

carpets must be at least 16

inches from any stairs, or

must extend over the edge of

the stairs.

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MAINTENANCE

EMPTYING THE DUST BIN

Press the Dust Bin Release Button and slide out the

dust bin.

CAUTION: Turn o power before performing any maintenance.

NOTE: in the OFF (O) position, the robot still uses a small amount of power.

To open the dust bin lid, press and hold the button

while lifting the lid, using the ﬁnger slots.

Empty debris and dust into trash. Remove ﬁlter and

wash dust bin if necessary.

USING THE SHARK® AI ROBOT

NOTE: Make sure to insert the dust bin completely, until

it clicks into place.

Look between the ﬁlter and the plastic shield and

make sure there is no debris buildup.

Remove shield and clear any debris buildup with a

dry cloth or soft brush.

WI-FI TROUBLESHOOTING

• To use the app, your phone must be connected

to a 2.4GHz network. The app will only work on a

2.4GHz network.

• Typical home Wi-Fi networks support both 2.4GHz

and 5GHz.

• Do not use a VPN or a proxy server.

• Make sure Wi-Fi isolation is turned o on the

router.

• If you cannot connect, call 1-888-228-5531.

ERROR CODE PROBLEM

! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi

! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again

! + Wi-Fi (Flashing RED alternately) Wrong user name or password for your SharkClean account

! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi

USING THE SHARKCLEAN™ APP AND VOICE CONTROLS

SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA

Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa

and using with Google Assistant.

Google Assistant:

“OK Google, tell Shark to start cleaning.”

“OK Google, tell Shark to pause my robot.”

“ OK Google, tell Shark to send my robot to

the dock.”

Amazon Alexa:

“Alexa, tell Shark to start cleaning.”

“Alexa, tell Shark to pause my robot.”

“ Alexa, tell Shark to send my robot to

the dock.”

Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.

Get the most out of your Shark AI Robot with these app features:

• Recharge and Resume

Enable this feature to handle

multi-room cleaning in larger

homes. The robot will return

to the dock, recharge, and

can pick up where it left o.

• Go Zones, No-Go Zones

Use the no-go zones in the

app to keep your robot out

of the areas you would like it

to avoid.

• Scheduling

Set whole-home cleanings

for any time, any day.

• Control From Anywhere

Wherever you are, you’re in

control of your robot.

• Cleaning Reports

Each time your robot cleans,

your app will generate a

cleaning report.

• Interactive Map

See where the robot is cleaning in real time.

Search for SharkClean in the app store and download the app to your iPhone

or Android

RUMPELSTILTSKIN

Schedule History

EDIT OPTIONS

MapsControl

Shark

Kitchen

Living Room

Dining Room

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MAINTENANCE

CLEANING AND REPLACING THE FILTER

Remove and empty the dust bin. Clean any hair or

debris o the Anti-Tangle Comb on the back of

the dust bin.

Pull ﬁlter out of the dust bin by the tabs.

Lightly tap the ﬁlter to remove debris every time

you empty the dust bin. For a deeper clean, rinse

the ﬁlter with water once a month. Allow the ﬁlter

to air-dry for up to 24 hours before reinstalling.

Reinsert the ﬁlter into the dust bin, then slide the

dust bin back into the robot until it clicks into

place.

For optimal suction power, after each use, clean and reinsert the ﬁlter inside the robot's dust bin.

See sharkaccessories.com for replacement ﬁlters.

SELF-CLEANING BRUSHROLL

MAINTENANCE

The Self-Cleaning Brushroll actively removes hair wrap while your robot cleans. If some debris remains

wrapped around the brushroll, continue to run the robot to give the brushroll time to clean itself. If some hair

wrap or debris remains after continued cleaning, carefully remove it from the brushroll.

To access the brushroll, push up on the tabs on the

brushroll door, then lift o the door.

Lift out the brushroll and remove any debris.

Reinstall the brushroll, inserting the ﬂat end ﬁrst.

Close the brushroll access door and press down until

both sides click into place.

NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.

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CLEANING SENSORS AND CHARGING CONTACTS

CLEANING SIDE BRUSHES

MAINTENANCE

Carefully unwind and remove any string or hair

wrapped around brushes.

Gently wipe brushes with a dry cloth. To reinstall,

snap the brushes over the pegs. Spin the brushes

manually to make sure they are installed correctly.

CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust o the sensors

and contacts located on the bottom of the robot and on the dock.

NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it o its peg.

IMPORTANT: The robot uses cli sensors to avoid stairs and other steep drops. Sensors may work less eectively when

they are dirty. For best results, clean sensors regularly.

CLEAN SIDE BRUSHES AS NEEDED.

CLEANING THE WHEELS

MAINTENANCE

CLEAN FRONT WHEEL HOUSING PERIODICALLY.

See sharkaccessories.com for replacement parts.

Rotate the front wheel while lightly brushing away

dirt and debris. Clean the wheel and the housing

around it.

Periodically clean the drive wheels and the housing

around them. To clean, rotate each drive wheel

while dusting.

NOTE: Brush not included.

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REPLACEMENT PARTS

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

MAINTENANCE

ERROR CODE SOLUTION

CLEAN (RED) + ! (RED) ﬂashing

Suction motor failure. Remove and empty the dust bin,

clean the ﬁlters, and remove blockages to ensure nothing is

reducing suction.

CLEAN (RED) ﬂashing

Robot may be stuck on an obstacle. Move robot to a new

location on a level surface.

DOCK (RED) ﬂashing

Front bumper may be jammed. Clean the bumper and make

sure it moves in and out freely.

CLEAN (WHITE) + DOCK (RED) solid

BotBoundary® error. Move your robot to a ﬂat surface away

from the magnetic boundary strip and try cleaning again.

CLEAN (RED) + DOCK (WHITE) ﬂashing

Cli sensor error. Move your robot to a new location and

clean its cli sensors.

CLEAN (RED) + DOCK (RED) ﬂashing

Robot dust bin has been removed and needs to be

reinserted.

DOCK (RED) + ! (RED) ﬂashing

Side brush is stuck. Remove any debris from around the side

brushes.

CLEAN (RED) + DOCK (RED) + ! (RED) ﬂashing

A drive wheel is stuck. Clean the wheels and remove any

debris wrapped around the axles.

CLEAN (WHITE) + DOCK (RED) + ! (RED) ﬂashing

Wheel motor encoder failure. Please contact Shark Customer

Service at 1-888-228-5531.

CLEAN (WHITE) + ! (RED) ﬂashing

Blockage in brushroll. Remove any debris from around the

brushroll.

CLEAN (RED) + DOCK (WHITE) + ! (RED) ﬂashing

Robot has encountered an error while booting. Please turn

the power o and back on.

CLEAN (WHITE) + DOCK (RED) ﬂashing

Robot cannot locate dock. Please pick up your robot and place

it on the dock.

BATTERY ICON (RED) ﬂashing

Battery is critically low and needs recharging. If your robot

is unable to dock, place the robot manually on the dock.

CLEAN (RED) + DOCK (WHITE) ﬂashing + ! (RED) Robot is stuck. Please move to a level surface.

TROUBLESHOOTING

If any error lights are illuminated or ﬂashing on your Shark® AI Robot, see the error code

chart below:

For all other issues, please call Customer Service at 1-888-228-5531.

CAUTION: Turn o power before performing any maintenance.

Washable Filter

XFRV2000WD

Brushroll

127KY2000

Side Brushes

102KY1000

Charging Dock

XDCKRV2000

Robot Dust Bin

117KY2000

Brushroll Door

121KY2000W

Battery

RVBAT850A

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CONFIGURACIÓN DE LA BASE

INSTALACIÓN DE LOS CEPILLOS LATERALES

Coloque los 2 cepillos laterales incluidos en los

soportes cuadrados de la parte inferior del robot

aspirador.

Si el robot no tiene carga o no puede volver a la

base de carga, colóquelo en la base manualmente.

La luz indicadora parpadeará y el robot emitirá un

pitido cuando empiece a cargar.

Cuando el ciclo de limpieza se haya completado,

si la batería se está agotando, o cuando se haya

programado la tarea de recargar/reanudar, el robot

buscará la base. Si el robot no regresa a la base, es

posible que la carga se haya agotado.

CARGA

IMPORTANTE: el AI Robot Shark® tiene una batería recargable preinstalada. Cargue la batería por completo

antes del primer uso. La carga completa puede tardar hasta 6 horas.

Para cargarlo, coloque el robot en la base. El botón

Power (encendido) que se encuentra en la parte lateral

del robot debe estar en la posición de encendido (I).

Elrobot emitirá un pitido cuando empiece a cargar.

NOTA: cuando coloque el robot en la base de forma manual, asegúrese de que los contactos de carga de la parte inferior

del robot estén alineados con los que se encuentran en la base. Cuando el robot esté cargando, ambas luces LED blancas

parpadearán. Cuando la carga esté completa, las luces se encenderán de manera constante.

NOTA: cuando recoja la unidad, tenga cuidado de no colocar sus dedos entre el parachoques y la base del robot.

5 ft.

3 ft.

• Elija una ubicación permanente para la base de carga, ya que, cada vez que cambie dicha ubicación, el robot

tendrá que volver a mapear toda su casa.

• Coloque la base con la parte posterior contra la pared. Elija una superﬁcie nivelada en un suelo sin obstáculos

y que se encuentre en un área central. No coloque la base contra zócalos ni objetos calefactores.

• Retire todos los objetos que estén a menos de 1metro (3pies) de cualquier lado de la base o a una distancia

inferior a 1.52metros (5pies) de la parte delantera de la base.

• Enchufe el cable de carga en una toma de corriente. La base debe estar constantemente enchufada para que

el robot la encuentre.

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Shark AI Robot RV2011 Manual

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