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Troubleshooting by yourself
If this does not help, contact our customer service (page 75).
The contact data is in the appendix to this instruction manual or on our home page.
Problem Solution
The appliance hardly
picks up any dust and/or
the suction power drops
Empty and clean the dust container page 17, "Emptying the dust
container".
It is recommended to service the filters at this occasion as well
page 17, "Cleaning or replacing the filter".
Attached nozzle is unsuitable for the floor to be cleaned.
Change the nozzle, illustrated Quick Start Guide, page 1.
With the switchable floor nozzle attached, the switch is not in a po-
sition appropriate to the type of floor.
Adjust the position of the floor nozzle switch, illustrated Quick
Start Guide, page 1.
The dust container loos-
ens itself while carrying
You possibly triggered the dust container release accidentally
while carrying the appliance.
Make sure not to push the dust container release while carrying.
Odours spread or even
dust escapes from the
appliance
Parts that were removed for servicing or changing of accessories
have possibly not been re-installed or closed correctly.
Check all parts for proper installation, illustrated Quick Start
Guide.
19


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