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product fails to operate and needs to be returned, pack it carefully, enclosing your name and address
and the reason for return. If within the guarantee period, please also provide the guarantee card and
proof of purchase.
Information needed by the Customer Service Department
Should repairs to the appliance become necessary, please contact our Customer Service Department,
providing a detailed fault description and quoting the model number KS ... on the rating plate of the
appliance (see picture). This information will help us to handle your request efficiently.
In case of any malfunction or other problem, please contact our Customer Services Department. The
address can be found in the appendix to this manual.
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