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around the rear area. This layer of frost will start melting when the compressor is not working.
Through a system of hoses, the melt-water drains into the collection tray below the compressor, where
it will be absorbed into the surrounding air. The unit does not therefore require de-frosting, but only
proper cleaning instead.
To enable the melt-water to drain freely, always ensure that the channel and discharge opening in
the cabinet are free of any blockage.
Trouble-shooting
Certain typical sounds can be heard when the appliance is switched on. These sounds are:
caused by the electrical motor within the compressor assembly;
during compressor start-up the sound level will be slightly higher
for a limited period of time.
caused by the cooling agent flowing through the circuit.
The following table lists possible malfunctions and their probable causes and solutions. In the event
of operational problems, check first whether a solution can be found using this table. If the problem
persists, disconnect the appliance from the mains power and contact our Customer Service
Department.
Problem Possible cause and solution
The appliance is not working
at all.
There is a power failure
The main fuse has blown.
The temperature control is set to ‘0‘.
The fuse in the wall socket (if applicable) has blown. This can
be checked by connecting another electrical device to the
socket and checking for function.
The temperature inside the
freezer compartment is not
low enough.
Too much food has been stored in the appliance.
The doors are not properly closed.
There is too much dust on the condenser.
Insufficient ventilation: the unit is too close to a wall or other
structure or object.
The temperature control is set too low.
The normal operating sound
changes or becomes louder.
Check for proper positioning (uneven floor?).
Are any adjacent objects affected by the running of the
cooling unit (i.e. causing them to vibrate?)
Are there any objects on top of the unit which might be
vibrating?
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