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sparE parTs/accEssoriEs
5 Spare parts/accessories
You can easily order spare parts or accessories online at
www.severin.de in the Service Spare Parts Shop menu.
Order number Accessories/spare part
9814-048 Filter
9825-048 Floor nozzle with powered brush roller
2361-048 Mains adapter
6 Troubleshooting by yourself
To ensure that you do not encounter any problems, it is important to empty the dust container regularly and
take this opportunity to check the lters and clean them if they are dirty. However, if you do encounter any
problems with the appliance, use the following table to determine whether you can solve the problem yourself.
Before troubleshooting, switch off the appliance and disconnect the power plug from the socket.
Problem Possible cause/solution
Appliance cannot be switched on.
The rechargeable battery is completely empty; the LEDs on the
handle are no longer illuminated. Switch off the appliance and
charge the rechargeable battery (“3 Installing and charging the
appliance” on page 24).
The appliance cannot be charged
(LED does not light up).
The mains adapter or appliance is not correctly inserted: Check
whether the appliance is properly in place in the wall mount. Check
whether the mains adapter is seated correctly in the socket (“Charg-
ing the rechargeable battery with wall mount” on page 24).
The rechargeable battery is fully
charged but the appliance is hardly
picking up any dirt.
The dust container needs to be emptied or the lter needs to be
cleaned (“Emptying the dust container” on page 26, “Cleaning the
dust container and lter” on page 27).
Operating duration
is becoming ever shorter.
The brush roller is soiled and needs to be cleaned (“Cleaning the
brush roller” on page 27). The lter needs to be cleaned (“Clean-
ing the dust container and lter” on page 27).
The brush roller rotates slowly or
irregularly.
The brush roller is soiled and needs to be cleaned (“Cleaning the
brush roller” on page 27).
If this table does not help, please contact our customer service. The contact information can be found in the
appendix to this instruction manual or at www.severin.de.
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