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English
Troubleshooting
The Problem: Why It Is Happening: The Solution:
Display reads “E-code” Incorrect personal code entry Verify personal code
and reenter
Display reads “AGAIN”
followed by “CARD”
Card was swiped incorrectly
from left to right -Or- Card was
swiped too fast or too slow
Evenly re-swipe card from
right to left
Display reads “E-Card” Not swiping the same card
originally used to open safe
Swipe original card used
to open safe
Display reads “LO-BAT”
when door open or closed
Low battery Replace old batteries with
(4) new AA size alkalkine
batteries
Display reads “b-LOC” Door is not locked. Bolts are not
able to extend.
Unlock the unit then
hold the door closed and
attempt to re-lock it
Display reads “HOLD” +
“DIGIT”
(3) repeated incorrect user
attempts
Wait 15 minutes and then
input correct user code or
correct stripped card
Safe will not open when
using auxiliary remote
battery pack
Batteries in battery pack
are insufficient
Replace old batteries with
(4) new AA size Alkaline
batteries
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