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Sennheiser System 2020 - SK2020 Manual

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Manufacturer declarations
Manufacturer declarations
Warranty
The warranty period for this genuine Sennheiser product is 24 months from the
date of purchase. The warranty period starts on the date of purchase of brand-new,
unused products by the initial end-user. For this reason, we recommend that the
sales receipt be retained as proof of purchase. Without this proof (which is checked
by the responsible Sennheiser service agent) you will not be reimbursed for any
repairs that are carried out. The date of purchase and the name of the product must
appear on the sales receipt.
At our discretion, the warranty covers, free of charge, the remedy of material and
manufacturing defects through repair or replacement of either individual parts or
the entire device. In the event of a warranty claim, the faulty parts removed from
the product become the property of Sennheiser electronic GmbH & Co. KG, or the
Service agent.
The warranty excludes:
y Immaterial defects or nonconformities in the quality of the product that do not
affect the value and normal use
y Accessories that come with the product
y Rechargeable batteries and batteries (by nature, these products have a shorter
service life, the length of which also depends on how much they are used)
y Defects resulting from improper use (e. g. operator error, mechanical damage,
incorrect operating voltage)
Proper use means use of the product under the conditions described in the
instructions for use.
y Wear and tear
y Modifications of Sennheiser products undertaken by you or others, unless the
type and scope of the modification has been previously approved in writing by
Sennheiser
y Defects resulting from force majeure
y Known defects at the time of purchase
The warranty is void if the product is manipulated by non-authorised persons or
repair stations.
The warranty can be claimed in all countries outside the U.S. provided that no
national law limits our terms of warranty. No claims can be made under the
warranty other or more extensive than those described here.
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