Manual Sennheiser System 2020 - SK2020 (page 50 of 60) (English)

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If a problem occurs...

In the following table, the term “transmitter” also implies “bodypack transmitter”

and “wireless microphone”.

If a problem occurs that is not listed in the above table or if the problem cannot be

solved with the proposed solutions, contact your local Sennheiser agent for

assistance.

Problem Possible cause Possible solution

No operation indica-

tion on the transmitter

Batteries are flat or accupack is

flat

Replace the batteries or recharge

the accupack (see page 30)

No radio waves on the

receiver display

No RF signal, transmitter and re-

ceiver are not on the same chan-

nel

Set transmitter and receiver to

the same channel (see page 32)

No RF signal, transmitter is out

of range

Reduce the distance between

the receiver and transmitter

Transmitter is in energy-saving

mode (see page 14)

Check the signal source

RF signal available, no

audio signal, the red

LED LOW BATT/

MUTE

¶ is lit on trans-

mitter

Transmitter is muted (MUTE)

Deactivate the muting function

(see page 35)

Audio signal is distort-

Transmitter sensitivity is adjust-

ed too high

Change the sensitivity of the mi-

crophone input (see page 37) or

line input (see page 36)

Operating time of the

transmitter is drasti-

cally reduced

Normal ageing or damage of re-

chargeable batteries

Replace the BA 2015 accupack

Operating time of the

receivers is drastically

reduced

Normal ageing or damage of re-

chargeable batteries

Have the rechargeable batteries

replaced by Sennheiser Service

Occasional drop-outs in

the audio signal

Distance to the transmitter is too

great

Reduce the distance to the

transmitter

Interference is being received

from an external source

Change the system to a different

channel

Interference is being received

from a second transmitter

Change the transmitters to dif-

ferent channels

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Sennheiser System 2020 - SK2020 Manual

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