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If a problem occurs ...
You hear the sound only with one ear
Does the receiver’s
Sennheiser logo face
the transmitter?
Wear the receiver the right way
round, with the Sennheiser logo
facing the transmitter.
Is the volume of
the sound source
sufficient?
Set the volume on your sound
source to a medium value.
Is the volume of
the receiver
sufficient?
Increase the volume by turning
the volume control 3 on the
receiver (see page 14).
Is the rechargeable
battery inserted
properly into the
receiver and fully
charged?
Check if the channel indicator 1
is lit. If it is not lit: recharge
the rechargeable battery
(see page 17).
Is the sound source
switched off?
Press the channel search button 7
(see “Hearing situation 2” on
page 16).
Possible cause Solution
Is the balance
adjusted correctly?
Turn the balance control 6 to
the left or right (see page 14).
Is the transmitter
set to mono?
Set the mono/stereo switch G
on the transmitter to the left
(see page 14).
Possible cause Solution
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