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If a problem occurs ...
32 | RS 195
Other problems
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed
solutions, visit the RS 195 product page at www.sennheiser.com for the most up-to-date list of frequently asked
questions.
You may also contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country,
search at www.sennheiser.com.
Sound is distorted
The signal of the audio source is dis-
torted.
Reduce the volume of the audio source.
The volume on the headphones is
adjusted too high.
Reduce the volume on the headphones. 23
The volume of the analog audio source
is adjusted too high.
Reduce the volume of the analog audio source
to a medium level.
Hearing profile
cannot be activated.
Personal hearing
LEDs are flashing
Two pairs of headphones are
connected to the transmitter.
Switch off the second pair of headphones. The
hearing profiles can only be used with one
pair of HDR 195 headphones.
Problem Possible cause Possible solution
Page
Problem Possible cause Possible solution Page
Transmitter does not
switch on
No power connection.
Check the connections of the power supply
unit.
18
Headphones do not
switch on
The rechargeable batteries are empty. Recharge the rechargeable battery. 20
No batteries inside the battery com-
partments.
Insert the rechargeable batteries. 19
The rechargeable batteries are
inserted the wrong way round.
Remove the rechargeable batteries from the
headphones and reinsert them again.
Observe correct polarity.
19
Operating time
decreases
The rechargeable batteries are
exhausted.
Replace the rechargeable batteries with new
ones.
19
Hearing profile
cannot be activated
A second pair of headphones is con-
nected to the transmitter (when
pressing the MODE button, the
Per-
sonal hearing
LEDs flash 3 times).
Switch off all other connected headphones. 29
You hear beeps in the
headphones
The rechargeable batteries are almost
empty.
Recharge the rechargeable battery. 20
Headphones cannot
be connected to the
transmitter
Distance to the transmitter is too
large.
Reduce the distance to the transmitter.
Headphones are not paired with the
transmitter.
Pair the headphones with the transmitter. 28
One pair of headphones is being
charged so that you cannot pair a
second pair of headphones.
Perform a proximity pairing:
1. Place the headphones as close as possible
to the transmitter.
2. Switch the headphones on.
3. Press the Volume +/– buttons simultane-
ously for about 7 seconds.
Headphones are not compatible.
Only use Sennheiser HDR 165, 175, 185, or
195 wireless headphones.
32


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