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189 Sendo X User Guide
Warranty Statements
14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The allocation is
recognized by the Consumer and is reflected in the purchase price of the Product.
15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following delivery of
the Product.
16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.
17. The limited warranty period for SENDO accessories are specifically defined within their own warranty cards and
packaging.
Global Warranty
Note: This warranty statement covers all phones purchased anywhere in the world, other than North or South America.
Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular
phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the
following terms and conditions:
1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year
from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the original purchase of the
Products by dated itemised receipt.
2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable or
transferable to any subsequent purchaser or user.
3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.
4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective parts, or any
parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or
replacement is needed because of a malfunction or failure of the Product during normal usage. No charge will be made
to the Consumer for any such parts. Sendo will also pay for the labour charges incurred by Sendo in repairing or
replacing the defective parts. This warranty does not apply to any damage or failure to operate caused by use of the
Product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or
repair due to normal wear and tear. Sendo's limit of liability under the limited warranty shall be the actual cash value of
the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the
Product less a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies
are the Consumer's exclusive remedies for breach of warranty.
5. The warranty will be invalidated if any of the following circumstances are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorised modifications, unauthorised connections, unauthorised repair, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts which are not the fault of Sendo, including damage caused by shipping.
195


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