Manual Sendo S360 (page 68 of 73) (English)

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Warranty Statement

17 Warranty Statement

Global Warranty

Sendo International Limited (“Sendo”) warrants,

subject to the exclusions and limitations set forth

below, that your cellular phone, battery and

accessories (collectively “Product”) is free from

defects in materials and workmanship according to

the following terms and conditions:

1. The limited warranty for the Product commences

on the date of purchase and continues for a period

of one (1) year from that date. Upon request from

Sendo, you, (the “Consumer”) must prove the date of

the original purchase of the Products by dated

itemised receipt. Any repaired phone is only

warranted for the remainder of the original warranty

period or 90 days from the date of repair, whichever

is longer.

2. The limited warranty extends to the original

purchaser of the Product, the Consumer, and is not

assignable or transferable to any subsequent

purchaser or user.

3. The warranty extends only to Consumers who

purchase the Product in the market for its intended

sale.

4. During the limited warranty period, Sendo will

repair, or replace, at Sendo's sole option, any

defective parts, or any parts that will not properly

operate for their intended use with new or

refurbished replacement items if such repair or

replacement is needed because of a malfunction or

failure of the Product during normal usage. No

charge will be made to the Consumer for any such

parts. Sendo will also pay for the labour charges

incurred by Sendo in repairing or replacing the

defective parts. This warranty does not apply to any

damage or failure to operate caused by use of the

Product other than in accordance with the

instructions contained in this User Guide, or for

periodic maintenance or repair due to normal wear

and tear. Sendo's limit of liability under the limited

warranty shall be the actual cash value of the Product

at the time the Consumer returns the Product for

repair, determined by the price paid by the

Consumer for the Product less a reasonable amount

for usage. Sendo shall not be liable for any other

losses or damages. These remedies are the

Consumer's exclusive remedies for breach of

warranty. Replaced parts become Sendo’s property.

5. The warranty will be invalidated if any of the

following circumstances are applicable:

a) The Product has been subject to extreme high or

low temperatures, abnormal use, abnormal

conditions, improper storage, exposure to moisture

or dampness, unauthorised modifications,

unauthorised connections, unauthorised repair,

misuse, neglect, abuse, accident, alteration,

improper installation, or other acts which are not the

fault of Sendo, including damage caused by

shipping.

b) Physical damage to the surface of the Product,

including scratches or cracks in or to the outside

casing or Liquid Crystal Display, or damages caused

by dropping the Product.

c) The Product has been damaged from external

causes such as liquid, water, humidity, collision with

an object, or from fire, flooding, sand, dirt,

windstorm, lightening, earthquake or damage from

exposure to weather conditions, an Act of God, or

battery leakage, theft, blown fuse, or improper use of

any electrical source, damage caused by computer

or internet viruses, bugs, worms, Trojan Horses,

cancelbots, damage caused by the connection to

other products not recommended for interconnection

by Sendo or damage caused by use of non Sendo-

approved accessories.

d) The Product has been altered or repaired by

anyone other than an authorised Sendo service

centre or if it has been used with unapproved

accessories or other ancillary items.

e) For adaptations or adjustments made to the

Product to comply with local standards in any country

other than one for which the Product was designed

and manufactured.

f) Loss or integrity of any user data stored in the

Product or any storage device used in conjunction

with the Product at any time

g) The Sendo authorised service centre was not

advised by the Consumer in writing of the alleged

defect or malfunction of the Product within fourteen

(14) days after the expiration of the applicable

limited warranty period.

h) The Product serial number plate or the accessory

data code has been removed, defaced or altered.

i) The defect or failure to operate was caused by the

defective function of the cellular system or by

inadequate signal reception.

6. Any implied warranty of satisfactory quality,

merchantability, or fitness for a particular purpose or

use, shall be limited to the duration of the foregoing

written warranty. Otherwise, the foregoing warranty

is the Consumer’s sole and exclusive remedy and is

in lieu of all other warranties, express or implied.

Sendo does not warrant uninterrupted or error free

voice, internet or data connections. Sendo shall not

be liable for special, incidental or consequential

damages, including but not limited to, loss of

anticipated benefits or profits, loss of savings or

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Sendo S360 Manual

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