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Troubleshooting
Cannot enter some
words
Wrong entry mode Your phone has T9 text input (i.e. it guesses what
words you are trying to enter). To enter a special
word press * repeatedly to change to normal multi
tap mode.
Message list full is
displayed in the main
screen
Your SIM card memory is full of
text messages, therefore you
can not receive any more
messages.
Go into the
Read menu of the message menu and
delete some of your messages.
Some features do not
work
Feature not supported by the
operator or your subscription.
Call your service provider.
Some menus are
missing
There are restrictions on your
SIM card or subscription.
Call your service provider.
I can only enter names
of up to 7 characters in
my contact list
Your phone is in Unicode mode. Change the Characters Message Setting to GSM
mode. See Message Settings in section 8 for more
information.
Problem Possible cause Possible corrective action
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