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Segway Navimow i-series Manual

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DEATH TO YOU OR THE OTHERS AND/OR CAUSE PROPERTY DAMAGES. Thereaer, please immediately contact Navimow at
support-navimow@rlm.segway.com. or from Live Chat via the app Navimow’s technical support personnel are available to assist you
online in diagnosing the defect, and if any, and providing further instructions. In the event the warranty services are required, please
prepare for the following materials, including (i) proof of the original purchase of the Product, (ii) the Product’s serial number, and
(iii) a description of the defect if applicable. Upon the verification of your eligibility for the Limited Warranty protection and/or
services, you should provide your name, email address, mailing address, and contact phone number to us, we will guide you to get
our service.
If you want to return the defective unit to service, you shall be responsible for the cost of shipping and risk of loss and damage that
may occur during the shipment from you to Navimow and from Navimow to you. You must include your defective Product or
component within the original or Navimow-approved packaging, which will be provided at your cost, for shipment of the Product to
Navimow. You shall defend, indemnify, and hold Navimow harmless any loss and/or damages that may be caused by your improper
packaging or shipment of the Product or component to Navimow.
An authorized service provider or Navimow Dealer will inspect your returned Product. If Navimow reasonably determines that the
problem is not covered by the Limited Warranty, Navimow will notify you and inform you of service or replacement alternatives that
are available to you on a fee basis, or Navimow will return your Product to you unrepaired, and in such instance, you will be
responsible for the cost of shipping and insurance for shipment of your Product from Navimow to you. In an event that any services is
not covered by the limited warranty and you reject a paid service recommended by Navimow Parties and/or Navimow Dealer, you
understand and acknowledge that failure to repair and/or services the Product may increase the risk of fall and/or Product failure
which may result in severe property damages, severe bodily injury or death, and you agree that this is your informed consent to take
such risk.
For a return eligible for the warranty protection and/or services, Navimow will serve defective Products with new or reconditioned
parts of the same or similar style at no cost to you for the service. Parts replaced by Navimow will be retained by and become the
property of Navimow. In such a situation, Navimow will pay reasonable return shipping charges for the return of the Product to you.
3. Limited Warranty Eligibility
3.1 Your service request must be received by Navimow within the Limited Warranty Period as described above, and Navimow must
receive your Product in accordance with the Limited Warranty Service Process defined above.
3.2 Your Product must be purchased from an authorized Navimow Dealer.
3.3 You must provide the original purchase receipt.
3.4 Your Product must have serial number legible, unobscured, untampered, and unmodified.
3.5 All tamper-resistant seals must be intact, in place, and unmodified.
4. Limited Warranty Exclusions
This Limited Warranty describes the service available to you if your product requires warranty service, and you may have additional
protections under your local laws. This Limited Warranty does not cover and excludes damage to your product or any component
thereof caused by:
4.1 Abuse, misuse, recklessness, negligence, or commercial use.
4.2 Improper charging, storage, maintenance, or operation of the Product not in compliance with instructions or limitations as
provided in the user materials.
4.3 Use of the Product not in compliance with applicable laws and regulations.
4.4 Use of the Product by persons with inadequate experience.
4.5 Accident, collision, fire damage, water damage, chemical damage, use of the product outside of the product’s working
temperature
range, high-pressure water spray, earthquake, dropping.
4.6 Modifications to mechanical parts, modification of electronic parts, or modifications to soware embedded in the Product. 4.7
Service, repair, and maintenance by unauthorized providers.
4.8 Cosmetic damages.
4.9 Use of the Product with third party product, component, or accessory.
4.10 The normal deterioration of wear and tear parts.
4.11 Use of the Product with overdue wear and tear parts.
5. LIABILITY DISCLAIMER AND LIMITATION
5.1 NAVIMOW PARTIES DO NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME ON ITS BEHALF, ANY OTHER OBLIGATION OR LIABILITY
IN CONNECTION WITH THE PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, SERVICE REPAIR, OR THIS LIMITED WARRANTY.
5.2 NAVIMOW PARTIES AND NAVIMOW DEALERS ARE NOT RESPONSIBLE FOR ANY LOSS OF USE OF A PRODUCT, ITS COMPONENT
PARTS, ACCESSORIES, OR FOR ANY INCONVENIENCE OR OTHER LOSS OR DAMAGE WHICH MIGHT BE CAUSED FROM ANY DEFECT IN A
PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, SERVICE REPAIR, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
YOU MAY HAVE AS A RESULT OF ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, OR SERVICE REPAIR. SOME
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT IT IS DISALLOWED BY APPLICABLE LAW.
5.3 IN NO EVENT, NAVIMOW PARTIES AND NAVIMOW DEALERS’ TOTAL AND AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY AND
ALL APPLICABLE LAW OR THEORY, JOINTLY OR SEVERALLY, ARISING OUT OF OR RELATED TO THE PURCHASE OF THE PRODUCT, USE
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