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Segway Parties, Segway Dealers and you agree that any dispute, controversy or claim arising out of, relating to or in connection
with this agreement, the limited warranty, the sale, condition or performance of the product, whether based in contract, tort,
fraud, misrepresentation, or any other legal theory at law or in equity, including but not limited to any claims for death, injury or
property damages, shall be governed by and construed in accordance with the laws of the Netherlands with the exclusion of its
conflicts of law provisions, and finally resolved bytheInternational Chamber of Commerce(ICC) under the 2021ICC Rules of
Arbitration (ICCRules) for the time being in force, which Rules are deemed to be incorporated by reference into thisclause.
Further the Parties agree that:
i. The seat of the arbitration shall be Amsterdam, Netherlands.
ii. The Tribunal shall consist of 3 arbitrator(s).
iii. The language of the arbitration shall be English.
Section 6 “Claims, Dispute Resolution and Mandatory Arbitration” clause shall survive upon termination or expiration of this
agreement and/or limited warranty or in an event that this agreement and/or the limited warranty is held as void, avoidable,
invalid, or unenforceable, either in whole or part, by a competent adjudication institution with actual authority and jurisdiction
over this matter.
6.2 Opt-Out
YOU MAY OPT OUT OF THIS DISPUTE RESOLUTION PROCEDURE BY PROVIDING NOTICE TO SEGWAY or SEGWAY PARTIES NO
LATER THAN THIRTY (30) CALENDAR DAYS AFTER THE DATE OF THE FIRST CONSUMER PURCHASER’S PURCHASE OF THE
PRODUCT. TO OPT-OUT, YOU MUST SEND NOTICE BY EMAIL AT OPTOUT@SEGWAY.COM, WITH THE SUBJECT LINE:
ARBITRATION OPT-OUT. THE OPT-OUT NOTICE BY E-MAIL MUST INCLUDE (A) YOUR NAME, EMAIL ADDRESS, MAILING
ADDRESS, AND PHONE NUMBER; (B) THE DATE ON WHICH THE PRODUCT WAS PURCHASED; (C) THE PRODUCT MODEL
NAME OR MODEL NUMBER; AND (D) THE SERIAL NUMBER. ALTERNATIVELY, YOU MAY OPT OUT BY SENDING AN ELECTION
TO OPT-OUT LETTER TO SEGWAY AT Hogehilweg 8 - 6th Floor, 1101CC Amsterdam,TheNetherlands. CERTIFIED MAIL WITHIN
THIRTY (30) CALENDAR DAYS FROM THE DATE OF THE FIRST END USER’S PURCHASE OF THE PRODUCT FROM SEGWAY
DEALER. THE OPT-OUT LETTER SHALL CONTAIN THE FOLLOWING INFORMATION: (A) YOUR NAME, EMAIL ADDRESS,
MAILING ADDRESS, AND PHONE NUMBER; (B) THE DATE ON WHICH THE PRODUCT WAS PURCHASED; (C) THE PRODUCT
MODEL NAME OR MODEL NUMBER; (D) THE SERIAL NUMBER; AND (E) AN STATEMENT AS FOLLOWS: THE ABOVE
CONSUMER ELECTS TO OPT-OUT THE DISPUTE RESOLUTION PROCEDURE AS PROVIDED BY THIS LIMITED WARRANTY,
THESE ARE THE ONLY TWO EFFECTIVE WAYS TO OPT-OUT THIS DISPUTE RESOLUTION PROCEDURE. ELECTION TO OPT-OUT
THIS DISPUTE RESOLUTION PROCEDURE WILL NOT AFFECT THE COVERAGE OF THE LIMITED WARRANTY IN ANY WAY, AND
YOU WILL CONTINUE TO ENJOY THE BENEFITS OF THE LIMITED WARRANTY.
6.3 Language
This Agreement may be translated into different languages. In the event of a conflict, the English version shall prevail and
control.
20 Contact Us
Manufacturer: Ninebot (Changzhou) Tech Co., Ltd.
Address: 16F-17F, Block A, Building 3, No.18, Changwu Mid Rd, Wujin Dist., Changzhou, Jiangsu, China.
Contact us if you experience issues relating to the operation, maintenance and safety, or errors/faults with your mower.
Europe Authorised representative: Segway Discovery B.V., Hogehilweg 8 - 6th Floor, 1101CC Amsterdam, The Netherlands.
UK Authorised Representative: UKCA Experts Ltd., Dept 302, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom
Website: navimow.segway.com
40


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