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Segway Navimow H1500E Manual

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THIS LIMITED WARRANTY HEREIN IS THE ONLY EXPRESS WARRANTY APPLICABLE TO PRODUCT AND ITS COMPONENT PARTS,
ACCESSORIES, AND SERVICE REPAIR. SEGWAY AND SEGWAY PARTIES DISCLAIM ALL OTHER EXPRESS WARRANTIES. SEGWAY AND
OTHER SEGWAY PARTIES LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, COURSE OF
DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, TO THE DURATION OF THIS EXPRESS LIMITED
WARRANTY.
THIS LIMITED WARRANTY DOES NOT IN ANY WAY AFFECT OR LIMIT THE STATUTORY RIGHTS YOU MAY HAVE AS A CONSUMER, FOR
EXAMPLE WITH RESPECT TO CONFORMITY.
2. Limited Warranty Service Process
Segway’s online services are available at navimow.segway.com. During your use of the Product, you believe the Product or its
component is defective and/or does not work correctly. PLEASE IMMEDIATELY STOP USING THE PRODUCT, AND STORE THE
PRODUCT PROPERLY. YOUR CONTINUED USE OF THE PRODUCT UNDER SUCH CIRCUMSTANCE MAY CAUSE SEVERE BODILY
INJURY OR EVEN DEATH TO YOU OR THE OTHERS AND/OR CAUSE PROPERTY DAMAGES. Thereafter, please immediately contact
Segway at Navimow@segwayrobotics.com Segway’s technical support personnel are available to assist you online or over the
phone in diagnosing the defect, and if any, and providing further instructions. In the event the warranty services are required,
please prepare for the following materials, including (i) proof of the original purchase of the Product from Segway Dealers, (ii) the
Product’s serial number, and (iii) a description of the defect if applicable. Upon the verification of your eligibility for the Limited
Warranty protection and/or services, you should provide your name, email address, mailing address, and contact phone number to
us, we will guide you to get our service.
If you want to return the defective unit to service, you shall be responsible for the cost of shipping and risk of loss and damage that
may occur during the shipment from you to Segway and (ii) from Segway to you. You must include your defective Product or
component within the original or Segway-approved packaging, which will be provided at your cost, for shipment of the Product to
Segway. You shall defend, indemnify, and hold Segway harmless any loss and/or damages that may be caused by your improper
packaging or shipment of the Product or component to Segway.
An authorized service provider or Segway Dealer will inspect your returned Product. If Segway reasonably determines that the
problem is not covered by the Limited Warranty, Segway will notify you and inform you of service or replacement alternatives that
are available to you on a fee basis, or Segway will return your Product to you unrepaired, and in such instance, you will be
responsible for the cost of shipping and insurance for shipment of your Product from Segway to you. In an event that any services
is not covered by the limited warranty and you reject a paid service recommended by Segway Parties and/or Segway Dealer, you
understand and acknowledge that failure to repair and/or services the Product may increase the risk of fall and/or Product failure
which may result in severe property damages, severe bodily injury or death, and you agree that this is your informed consent to
take such risk.
For a return eligible for the warranty protection and/or services, Segway will serve defective Products with new or reconditioned
parts of the same or similar style at no cost to you for the service. Parts replaced by Segway will be retained by and become the
property of Segway. In such a situation, Segway will pay reasonable return shipping charges for the return of the Product to you.
3. Limited Warranty Eligibility
3.1 Your service request must be received by Segway within the Limited Warranty Period as described above, and Segway must
receive your Product in accordance with the Limited Warranty Service Process defined above.
3.2 Your Product must be purchased from an authorized Segway Dealer.
3.3 You must provide the original purchase receipt.
3.4 Your Product must have serial number legible, unobscured, untampered, and unmodified.
3.5 All tamper-resistant seals must be intact, in place, and unmodified.
4. Limited Warranty Exclusions
This Limited Warranty describes the service available to you if your product requires warranty service, and you may have additional
protections under your local laws. This Limited Warranty does not cover and excludes damage to your product or any component
thereof caused by:
4.1 Abuse, misuse, recklessness, negligence, or commercial use.
4.2 Improper charging, storage, maintenance, or operation of the Product not in compliance with instructions or limitations as
provided in the user materials.
4.3 Use of the Product not in compliance with applicable laws and regulations.
4.4 Use of the Product by persons with inadequate experience.
4.5 Accident, collision, riding at an unsafe speed on paved roads, riding at an unsafe speed on unpaved roads, riding over
obstacles, amateur racing, professional racing, use in backcountry sports, fire damage, water damage, chemical damage, use of
the Product outside of the Product’s working temperature range, high-pressure water spray, earthquake, dropping, loading with
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