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7 TROUBLESHOOTING
DANGER!
• Never connect the device to the power supply if the device,
the power cord or the mains plug are visibly damaged.
• In case of danger or in case of a defect, pull the mains plug
immediately out of the socket.
• Never try to repair the device yourself. If your device does not
work properly, contact the retailer from where you purchased
the device.
• If the power supply cord is damaged it may only be replaced
by the manu facturer or by a manufacturer-authorized after-
salesserviceorbyaqualiedspecialist(electricalengineer)to
avoid hazards.
•Never operate a defective device.
• Never operate a device that has fallen down.
If failures occur during operation, please check the following table to see if you can solve the
problem yourself. All other repairs are prohibited and the warranty is void.
Problem Cause Action
Device will not switch on. Device is not connected to
the power supply.
Plug the mains plug into a
socket outlet with earthed
contact.
Device is not properly
connected with the kettle
base.
Place the water kettle in the
correct position onto the
kettle base until it snaps into
position.
Deviceturnso
automatically.
Very little or no water has
beenlledintothewater
kettle.
Fill in water into the device.
Filling quantity should always
be between the markings
‘MIN’ (0.5l) and ‘MAX’ (1.7l)
shown on the water gauge (4).
Deviceturnsobeforewater
starts boiling.
Not enough water has been
lledintothedevice.
Filling quantity should always
be between the markings
‘MIN’ (0.5l) and ‘MAX’ (1.7l)
shown on the water gauge (4).
41


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