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08/2020
7 TROUBLESHOOTING
DANGER!
Never connect the device to the power supply if the device,
the power cord or the mains plug are visibly damaged.
In case of danger or in case of a defect, pull the mains plug
immediately out of the socket.
Never try to repair the device yourself. If your device does not
work properly, contact the retailer from where you purchased
the device.
If the power supply cord is damaged it may only be replaced
by the manu f acturer or by a manufacturer-authorized after-
sales service or by a quali ed specialist (electrical engineer) to
avoid hazards.
Never operate a defective device.
Never operate a device that has fallen down.
If failures occur during operation, please check the following table to see if you can solve the
problem yourself. All other repairs are prohibited and the warranty is void.
Problem Cause Action
Device will not switch on. Device is not connected to
the power supply.
Plug the mains plug into a
socket outlet with earthed
contact.
Co ee does not  ow out of
the outlet (drip-stop).
Co ee pot is not placed
correctly under outlet.
Check that the co ee pot is
placed correctly on the hot
plate and that it presses up the
valve in the outlet.
Co ee is too watery. Not enough ground co ee. Check the dosage table, see
chapter 5 – OPERATION.
There are co ee residues
in the co ee pot.
Paper  lter over loaded, not
correctly inserted, or not
inserted at all.
Follow the operation
instructions, see chapter 5 –
OPERATION.
43


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