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Data transmissions
9
Over-the-air update
Prerequisites for an over-the-air up-
date
The following prerequisites must be met in order
to be able to download an update via satellite
and to install the update software.
The over-the-air update function is available
in your country.
You have subscribed to a valid SEAT Connect
contract.
You have assigned the vehicle to your active
user account.
A primary user is available. You may need to
register as a primary user.
The vehicle is located in an area with su-
cient mobile reception.
Your current privacy configuration allows you
to transmit and receive data and information.
The vehicle's 12-volt battery is properly
charged.
Download and install an over-the-air
update
Download costs
Over-the-air updates are downloaded via the
factory control unit with eSIM card, and are free
of charge. SEAT covers the cost of the connec-
tion.
Download timing
Downloading takes place automatically with-
out warning and may also happen while driving.
When the download is complete, a message
will appear to inform you that an over-the-air
update is available.
Note
The duration of the download process de-
pends on the quality of the network, the file
size and the type of update. The download
process may be interrupted. It will resume
when the ignition is switched on again.
Software installation pre-requisites
The vehicle is parked safely in accordance
with legal requirements and local regulations.
Previous over-the-air updates have been in-
stalled.
Installing the software from an over-the-air
update
Choose a time for the over-the-air update
when neither you nor others are unlikely to be
driving the vehicle.
WARNING
The control units will be switched o and will
not work while the software installation is in
progress. Driving while the control units are
switched o or faulty can lead to accidents
and fatal injuries.
Install the software in a way that does not
interfere with other road users.
Do not use the vehicle during a software
installation procedure.
1. Deactivate the vehicle's drive system and
apply the electronic parking brake.
2. Close the bonnet, boot, all windows and all
doors.
3. Confirm the software installation in the Info-
tainment system.
4. Ensure that all occupants of the vehicle get
out and that there are no animals left inside.
5. Collect all vehicle keys and get out.
6. Lock the vehicle.
Functional restrictions during software in-
stallation
The control units, central computer, functions
and displays will not be available during the
software installation. Do not use the vehicle or
the Infotainment system during installation.
11


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