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Seat Arona 2024 Manual

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Safety
63
In case of emergency
1) Only available in certain countries.
Vehicle location data is continuously overwrit-
ten. This means that the vehicle is not subject to
permanent monitoring.
The data related to the emergency call is only
processed to ensure the correct operation of
the emergency call system (eCall). The system
will automatically delete the data related to the
call a few hours after the call is activated.
The sent data includes:
●The vehicle's current position at the time the
emergency call is activated.
●Vehicle identification number (VIN)
●Type of vehicle and type of drive.
●Type of activation (automatic or manual).
●Type of call.
●Direction in which the vehicle was travelling
at the time the emergency call was activated.
●Moment of the collision.
●Estimated number of vehicle occupants.
Situations in which the emergency call serv-
ice may be restricted
●The emergency call is made from an area
with weak or no mobile and GPS signal, as well
as e.g. tunnels, between very tall buildings, ga-
rages, underground walkways, mountains and
valleys.
●The components of the vehicle required for
the emergency phone call are damaged or do
not get enough power.
●In some countries, the emergency call service
may not be available and depending on the
location of the vehicle, the control lamp LEDs,
and even the operation of the dierent types of
calls, could have a specific behaviour.
Assistance call1)
With the breakdown call you can directly re-
quest specialised help in the event of a break-
down.
Parallel to the voice call, some vehicle data is
transmitted, e.g. your current location.
Information call1)
With a information call, a call is placed to the
customer care service of SEAT.S.A.
Note
●Breakdown service and information calls
can incur an additional cost on your tele-
phone bill.
●The operation of the eCall system, which is
required by law, may be limited if an infotain-
ment system is retrofitted.
… 65 …


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