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Barracuda 5400.1 Product Manual, Rev. C 39
5.0 Seagate Technology support services
Online Services
Internet
www.seagate.com for information about Seagate products and services.
rss.seagate.com for information about Seagate backup tape drives and
related services. Worldwide support is available 24 hours daily by e-mail for
your disc or tape questions.
Presales Support:
Disc: www.sea
gate.com/support/email/email_presales.html or
DiscPresales@Seagate.com
Tape: www.sea
gate.com/support/email/email_tape_presales.html or
Tape_Sales_Support@Seagate.com
Technical Support:
Disc: www.sea
gate.com/support/email/email_disc_support.html or
DiscSupport@Seagate.com
Tape: www.sea
gate.com/support/email/email_tape_support.html or
TapeSupport@Seagate.com
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for
OEMs and distributors. It provides self-service access to critical applications,
personalized content and the tools that allow partners to manage their
Seagate account functions. Submit pricing requests, orders and returns
through a single, password-protected Web interface—anytime, anywhere in
the world.
For support, questions and comments:
E-mail: partner.support@seagate.com
Phone (direct): +1-405-936-1230
Phone (toll-free): 1-877-347-2444 (US and Canada), or access a complete
list of region-specific international toll-free phone numbers at
my.sea
gate.com
Reseller Marketplace
Reseller Marketplace is the storage industry’s first collaborative, e-commerce
marketplace offering resellers the fastest, most efficient online purchasing
process for Seagate storage solutions. The Reseller Marketplace at
reseller.sea
gate.com, an exclusive service for US resellers participating in
the Seagate Partner Program (SPP), is designed to streamline the purchas-
ing process of Seagate solutions and provide unprecedented value to
47


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