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Condition/Problem Things to Check Solution
Resistance does not
change (machine turns on
and operates)
Check Console Check for visual sign that Console is damaged. Replace Con-
sole if damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Reseat all connections. Small latch on connector should line up
and snap into place.
Check Servo Motor
(requires shroud removal)
If magnets move, adjust until they are within the proper range.
Replace Servo Motor if not functioning properly.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada) for further assistance.
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Unit rocks/does not sit
level
Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit Adjustment may not be able to compensate for extremely un-
even surfaces. Move machine to level area.
Foot pedals loose/unit
dif¿cult to operate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.
Drive train click/tick
noise once per full crank
revolution
Check crank/pulley
assembly
Disconnect left and right foot assemblies and rotate crank. If
sound persists, replace crank/pulley assembly. If sound does
not come from rotating crank, check foot assemblies and up-
per/lower handlebars.
Check foot assemblies,
leg assemblies, handlebar
assemblies
Manually move foot, leg, and handlebar assemblies to isolate
sound. Replace part making sound.
Check for loose hardware Tightly secure all hardware on the Stabilizers and the base of
the Console Mast.
Knocking sound during
machine operation
Check hardware at
junction between Lower
Handlebar Arms, Pedals,
and Legs
Make sure that the hardware is clear of any debris.
33


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