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Troubleshooting
Problem
CheckSolution
Checkelectrical(wall)outlet
Makesureunitispluggedintoa
functioningwalloutlet.
Checkconnectionatfront(recumbent)or
rear(upright)ofunit
Connectionshouldbesecureand
undamaged.Replaceadapteror
connectionatunitifeitheraredamaged.
Checkdatacableintegrity
Allwiresincableshouldbeintact.Ifany
arevisiblycrimpedorcut,replacecable.
Checkdatacable
connections/orientation
Insurecableisconnectedsecurely
andorientedproperly.Smalllatchon
connectorshouldlineupandsnapinto
place.
CheckconsoledisplayfordamageCheckforvisualsignthatconsoledisplay
iscrackedorotherwisedamaged.
ReplaceConsoleifdamaged.
ConsoleDisplayIfConsoleonlyhaspartialdisplayand
allconnectionsarefine,replacethe
Console.
Nodisplay/partialdiplay/unitwillnotturn
on
Iftheabovestepsdonotresolvethe
problem,contactCustomerCarefor
furtherassistance.
HRcableconnectionatConsole
Insurecableisconnectedsecurelyto
Console.
HRcableboxconnection(recumbent
only)
Insurecablesfromhandlebarsandcable
toConsolearesecureandundamaged.
Somemodelsmayrequiretheseatback
beraisedtoaccesscablebox.
Sensorgrip
InsurehandsarecenteredonHR
sensors.Handsmustbekeptstillwith
relativelyequalpressureappliedtoeach
side.
Dryorcallousedhands
Sensorsmayhavedifficultywithdried
outorcallousedhands.Aconductive
electrodecreamsuchas"SignaCrème"
or"Buh-Bump"canhelpmakebetter
conduct.Theseareavailableonthe
weboratmedicalorsomelargerfitness
stores.
UnitoperatesbutContactHRnot
displayed
Handlebars
Iftestsrevealnootherissues,Handlebars
shouldbereplaced.
ChestStrapStrapshouldbe"Polar"compatible.Make
surestrapisdirectlyagainstskinand
contactareaismoist.
UnitoperatesbutTelemetric(ifequipped)
HRnotdisplayed
InterferenceTrymovingunitawayfromsourcesof
interference(TV,Microwave,etc).If
interferenceiseliminatedandHRstill
doesnotfunction,replacestrapand
Console.
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