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12. Troubleshooting
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if your equipment
fails to work properly. If the problem still persists after working through the list, please contact your nearest service work-
shop.
Important hint in case of sending the equipment to a service station:
Due to security reasons please see to it that the equipment is sent back free of oil and gas!
Fault Possible cause Remedy
Machine does not start. Air lter is contaminated.
Fuel lter is blocked.
Lack of fuel supply.
Fault in the fuel line.
Starting device is faulty.
Engine stalled.
Spark plug cap not attached.
No spark.
Engine faulty.
Carburetor faulty
Clean/replace the air lter.
Clean or renew the fuel lter.
Re-fuel.
Check the fuel line for kinks or damage.
Contact the service centre.
Remove the spark plug, clean and dry it; then pull
the starter rope several times; re-x the spark plug.
Check the correct position of the spark plug cap.
Clean the spark plug or replace it, if applicable.
Check the ignition cable for damage.
Contact the service centre.
Contact the service centre.
Machine starts but
stops again.
Wrong carburetor setting (idle speed). Contact the service centre.
Machine works
with interruptions
(sputtering).
Carburetor set up incorrectly.
Spark plug is sooty.
On/off switch faulty.
Contact the service centre.
Clean the spark plug or replace it.
Contact the service centre.
Smoke is generated Wrong fuel mix.
Carburetor set up incorrectly.
Use two-stroke mixture at a ratio of 40:1.
Contact the service centre.
Machine does not work
at full power.
Machine is overloaded.
Air lter is contaminated.
Carburetor set up incorrectly.
Silencer is blocked.
Do not use force during mowing/trimming.
Clean the air lter or replace it.
Contact the service centre.
Check the exhaust.
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