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15. Troubleshooting guide
Problem Possible cause Fault correction
Device does not start
Mains voltage is not present
Check plug socket, cable, line, plug and fuse,
where appropriate, repair through electrical
specialist
Defective on/off switch
Repair through customer service
Worn carbon brushes
Defective motor
Blowing/suction pipe is not completely tted Install a two-part blowing/suction pipe
Device works with
interruptions
Damaged power cable Check cable; where appropriate, replace
Internal loose connection Repair through customer service
Defective on/off switch
Low suction capacity or
suction not present
Collection bag is full Empty collection bag
Collection bag is dirty Clean collection bag
Selector switch in incorrect
position Set selector switch to the suction symbol
Device clogged up or blocked by foreign
bodies
Remove plug or blockages (see chapter Cleaning
and Maintenance)
Small or missing blowing
power
Selector switch in incorrect
position Set selector switch to the blowing symbol
Airstream regulator in
incorrect position Rotate airstream regulator to high position
Device works with
interruptions
Foreign body blocks impeller
wheel
Remove blockage
GB
20


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