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10 Help and tips
The television does not function
Make sure that the power cable of the
television is connected to the mains and
the power on-off switch is turned on.
Poor picture quality
• Is the antenna cable connected?
• If you are using a satellite antenna,
has the antenna been adjusted to
receive broadcast in the best way?
• Make sure that the antenna is far from
devices that emit electromagnetic
waves. (Neon lights, loudspeakers
etc.)
• Try changing the direction of the
external antenna. High buildings and
mountains can cause a faded picture
or ghosting (double picture).
• The picture quality can be affected
when two external devices are
connected. Try disconnecting one of
the devices.
• Try adjusting the fine tuning.
No picture
• Is the antenna connected correctly?
• Is there any damage to the antenna
cable?
• Are the plugs on the antenna cable
connected correctly?
• Are you sure that you have pressed the
correct button on the remote control?
No sound
• Temporary sound mute may be on. Try
pressing the mute button.
• Is the sound turned down?
The remote control does not function
• Try replacing the batteries.
• Make sure that there are no
obstructions between the remote
control and television.
If your television does not work properly
even though you tried the above
mentioned solutions, try turning it on and
off again. If you cannot start your television
even though you have applied all noted
methods, refer to the dealer or authorised
service from where you purchased the
product. Never attempt to repair a faulty
device yourself.
Symptoms
Solution
Turn on the power on/off switch
Turn on another channel, the
broadcast may be distorted
Check the antenna connection
There may be a break in the antenna
cable
Change the antenna direction
There may be a regional problem in
the broadcast
Fine tuning may be required
Brightness setting may be required
Contrast setting may be required
The channel may not be
broadcasting in colors
Color adjustment may be required
Check the batteries
Try powering on and off the TV
No picture and sound √ √ √ √ √
No sound, picture available √ √ √
No picture, sound available √ √ √ √ √ √
Low quality picture √ √ √ √ √
Foggy picture √ √ √ √
Double picture √ √ √ √ √
Line on the picture √ √ √ √ √
Distorted picture √ √ √ √
Distorted broadcast on some channels √ √ √ √ √ √
Horizontal lines exist √ √ √
Vertical fluttering in the picture √ √ √ √
Weak color √ √ √ √ √ √ √ √ √
No color √ √ √ √ √ √ √
The remote control does not function √ √
TV does not respond to the commands √
Fluttering in the teletext √
