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www.schaerer.com Troubleshooting
BASCP_EN
V03 | 08.2012
54
Steam boiler over temperature The water supply is interrupted. Check the level of the drinking water tank or the
condition of the mains water supply.
Blockage in the steam system. Check and clean the beverage outlet and steam
system.
The machine is overheated. Disconnect the machine from the power supply
and let it cool off.
The SSR is defective. Contact your service partner.
The Klixon has triggered.
Hot water temperature too low
Steam temperature too low
Fault while heating. Disconnect the machine from the power supply.
Connect the machine again and switch it on.
Hot water boiler heating
timeout
Steam boiler heating timeout
Although the heating is switched on,
the set temperature was not reached
within 5 minutes.
Contact your service partner.
Hot water boiler NTC short
Steam boiler NTC short
The main board does not detect a re-
sistance. A maximum temperature (ap-
prox. 150°C) is measured.
Dispensing of beverages is blocked.
Contact your service partner.
Hot water boiler NTC open
Steam boiler NTC open
The temperature sensor is not con-
nected. A minimum temperature is
measured.
Contact your service partner.
Brewing unit excess current Excess current was detected on the
brewing unit motor.
Contact your service partner.
Brewing unit idle current Even when the brewing unit is not run-
ning, it must consume a minimal
amount of current. If it does not, there
is a fault. This may be due to the brew-
ing unit, the power board or the wiring.
Check the brewing unit for blockages.
If the fault persists, contact your service partner.
Brewing unit timeout The brewing unit does not have a
switch for the "home position". The po-
sition of the brewing cylinder is detect-
ed by measuring the current value. The
following peak values are detected: up-
per and lower position
The following timeout is defined: if no
current peak is detected within 10 sec-
onds of a brewing unit movement, a
brewing unit timeout is indicated.
Contact your service partner.
Water flow error While a coffee product is being dis-
pensed, the flow meter performs fewer
than the defined number of minimum
rotations. It is likely there is a blockage
or partial blockage somewhere in the
water system.
Check the level of the drinking water tank or the
condition of the mains water supply.
Check the internal or external drinking water tank
(saturation of the filter reduces the water flow).
Check whether the upper plunger is blocked or
partially congested.
Check the grinding setting.
If the grinding setting is too fine, this can inhibit or
completely block the water flow.
If the fault persists, contact your service partner.
Display message Cause What to do
54


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