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www.schaerer.comTroubleshooting
Operating instructions / V07 / 01.2010
43 / 56
Troubleshooting
Inform your authorised customer service representative immediately if you cannot rectify a mal-
function! Do not attempt to repair the coffee machine yourself!
Display messages
Message Cause Remedy
"Under-temperature steam"
Excessive steam outputs
Phase fuse defective
Safety fuse has opened
Wait for approx. 3 minutes. If during this time
"Timeout Heating Steam" appears on the display,
check if phase fuse is defective.
If the message persists: Contact a qualied ser-
vice technician.
"Under-temperature coffee"
Excessive coffee outputs
Phase fuse defective
Safety fuse has opened
Wait for approx. 3 minutes. If during this time
"Timeout Heating Coffee" appears on the display,
check if phase fuse is defective.
If the message persists: Contact a qualied ser-
vice technician.
"Under-temperature tea"
Excessive tea / hot water outputs
Phase fuse defective
Safety fuse has opened
Wait for approx. 3 minutes. If during this time
"Timeout Heating Tea" appears on the display,
check if phase fuse is defective.
If the message persists: Contact a qualied ser-
vice technician.
"Flowmeter timeout"
No water connection
Defective pump (pump pressure < 7.5
bar) (► check the manometer)
Brew unit blocked
Water system blocked
Grinder mixture too ne
Electrical problem (PCB, ...)
Open the shut-off valve and press the beverage
button again.
Check the brew unit.
Check the grinder mixture.
If the message persists: Contact a qualied ser-
vice technician.
"Front door open"
The front door is open or the lock bolt did
not engage
Limit switch is damaged
Close front door.
If the message persists: Contact a qualied ser-
vice technician.
"Grinder L./B. motor driver error" Control board defective Contact a qualied service technician.
"Grinder R./F. motor driver error"
Control board defective Contact a qualied service technician.
"Brew piston motor driver error" Control board defective Contact a qualied service technician.
"Grinder left no beans"
One of the coffee bean containers is
empty.
Fill in 1 kg of fresh coffee bean.
"Grinder right no beans"
"Grinder front no beans"
"Grinder rear no beans"
"Grinder left blocked"
An object (e.g. a stone) is stuck in the
grinder.
Unplug the machine from the power supply and
vacuum the coffee beans out of the grinder.
If the message persists: Contact a qualied ser-
vice technician.
"Grinder right blocked"
"Grinder front blocked"
"Grinder rear blocked"
"Timeout level supply"
The water level in the steam generator is
not correct.
Check whether the stop valve of the water supp-
ly is open.
Unplug the machine from the power supply and
plug it back in again.
If the message persists: Contact a qualied ser-
vice technician.
"Coffee grounds container is
missing"
The coffee grounds container is not in-
serted correctly.
Limit switch is damaged-
Place the coffee grounds container correctly in.
If the message persists: Contact a qualied ser-
vice technician.
"Temperature sensor steam"
The temperature sensor in the steam
boiler is defective.
Contact a qualied service technician.
43


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