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WARRANTY
All wood-fired Scan products are made of high-quality materials and subject to strict quality controls before leaving the
factory. We give a warranty of 5 years on manufacturing errors or defects.
You must quote your stove‘s product registration number when you contact us or your authorised Scan dealer with a
warranty claim.
The warranty covers all parts which in the opinion of Scan A/S require repair or replacement due to manufacturing or
construction error
The warranty applies to the original purchaser of the product only, and is not transferable (except on prior sale).
The warranty covers only damage caused by manufacturing or construction errors.
THE FOLLOWING PARTS ARE NOT COVERED BY THE WARRANTY
¬ Wear and tear parts, such as the combustion chamber liners, baffle plates, riddling grate, glass, and seals
(except for defects which were present on delivery).
¬ Defects caused by external chemical and physical influences during transportation, storage and assembly,
or at a later time.
¬ Soot build-up caused by poor chimney draught, damp wood, or improper use.
¬ Costs of additional heating in connection with a repair.
¬ Transport costs.
¬ Costs for setting up or removing the wood stove.
THIS WARRANTY IS VOID
¬ In case of incorrect installation (the installer is responsible for observing and complying with legal requirements and
local bylaws, along with this Assembly- and Instructionsmanual for the wood-burning stove and accessories).
¬ In case of improper use, and/or use of prohibited fuels, non-original spares
(see this Assembly- and instructions manual).
¬ If the product registration number of the stove has been removed or damaged.
¬ In case of repairs that do not comply with our instructions or instructions by an authorised Scan dealer.
¬ In case of any manipulation of the original state of this Scan product or its accessories.
¬ This warranty is only valid in the country to which this Scan product was originally supplied.
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