5 Year Warranty
Sauber Intelligence
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Conditions of warranty
Your Sauber cleaner, in the case of domestic use,
has a 5 year parts and labour warranty against
product defects and failures when the product
is used in accordance with the terms and
conditions of this warranty statement.
This warranty commences from the original date
of purchase and is not transferable; please retain
your original proof of purchase for any warranty
claims. This warranty is valid only in the country
where the cleaner is purchased.
The cleaner must be operated in accordance
with these instructions and used only for
domestic household cleaning to remove DRY
dirt and dust from household carpets, flooring
and fabrics. This cleaner is not fit to be used as
an industrial cleaner, and is not designed for the
collection of vitreous building material including
particle board, construction products and similar
products such as wood/fibres, cement, fillers,
fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these
circumstances may be harmful to your cleaner
and may void the manufacturer’s warranty.
Accessories and consumables including dust
bags and filters, unless defective in manufacture,
are not subject to this warranty. In order to
prolong the life of accessories and consumables,
regular care and maintenance is recommended.
When properly used and cared for, your
cleaner will render excellent service; refer to the
instruction manual for further details, as misuse
or failure to follow the instructions makes this
warranty void.
In the event of service or advice being needed,
please contact International Cleaning Solutions
Pty. Ltd.
PO Box 5445, Brandon Park, Vic 3150, or on 1800
728 237, Monday-Friday 9am-5pm EST.
The decision to repair or replace the cleaner
is at the sole discretion of Sauber. If Sauber
decide to repair or replace the cleaner, it will
do so at its own cost.
Sauber is unable to accept responsibility
under this warranty for any repair work not
carried out by an authorised Sauber Service
Agent or from the use of non-genuine
parts. If any part is no longer available or
manufactured, Sauber will replace it with
a genuine functional replacement part.
This warranty does not apply to the cost of
replacing any parts of the product due to
normal wear and tear, alterations, improper
installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall
be borne by the claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under
this warranty does not extend the original
period of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure.”
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1800SAUBER
1800 728 237
www.sauber.com.au
www.sauber.co.nz
Customer Service
