Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint Store, it probably has already been activated. All you need to
do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press to turn the phone on.
2. Select Unlock (left softkey).
Note: To select a softkey, press the softkey button directly below the softkey text,
which appears at the bottom left and bottom right of your phone’s display screen.
Softkey actions change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
3. Enter your four-digit lock code. For security purposes, the code
is not visible as you type.
Tip: If you can’t recall your lock code, try using the last four digits of either your
Social Security number or PCS Phone Number or try 0000. If none of these work,
call PCS Customer Solutions at 1-888-211-4PCS (4727).
Section 1: Getting Started
1A: Setting Up Service 3
