Disputed Charges. You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit. If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services (see
Deposits). Charges for Services accrue against your Account Spending Limit as they
are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL
service fee, in addition to your recurring monthly service charge. We may suspend
Services to your Number without prior notice to you when your account balance
reaches your Account Spending Limit. Services are restored when you have paid any
past due balance and pay a specified minimum amount to reduce your account
balance below your Account Spending Limit. We may change this minimum amount
at any time upon notice to you. You may pay any past due balance and the minimum
amount by any method authorized by Sprint. Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on an Account Spending Limit basis, Services and coverage
may be limited in certain ways. You must pay all charges for Services even if they
exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined by
your past credit or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on as a Clear Pay basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services whether or not your
Services are suspended or terminated.
Deposits. If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may change the
deposit amount at any time to reflect revised estimated monthly charges based
upon your usage. A deposit may not be used to pay any invoice (unless it is used to
pay a final invoice) or delay payment. The deposit amount, the length of time we
hold the deposit and changes to the deposit amount are determined based on your
credit and payment history. The rate of interest, if any, on the deposit is subject to
change. We may mix deposits with our other funds. If Services are terminated for
any reason, we may, without notice to you, apply your deposit toward payment of
Section 4B: Terms & Conditions / Warranty 228
