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SYMPTOMS POSSIBLE SOLUTIONS
Make sure the power cord is plugged in.
Power is off, check fuse or circuit breaker.
Unplug unit, then plug it back in.
Poor reception on some channels.
Horizontal or diagonal bars on
screen.
Poor sound or no sound.
TV/DVD does not operate.
Check antenna connections, reorient antenna.
Check for sources of possible interference.
Station or Cable TV experiencing problems, tune to another station.
• Station signal is weak, reorient antenna to receive stronger station.
Check for sources of possible interference.
Poor picture or no picture.
Station or
Cable TV
experiencing problems, tune to another station.
Check antenna or Cable TV connections, reorient antenna.
Check for sources of possible interference.
• Check picture control adjustments.
Station or Cable TV experiencing problems, tune to another station.
Check Volume adjustments.
Check for sources of possible interference.
Poor color or no color.
Station or
Cable TV
experiencing problems, tune to another station.
Make sure channels are set into memory.
Check picture control adjustments.
Check antenna or Cable TV connections, reorient antenna.
Check for sources of possible interference.
Picture wobbles or drifts.
Station or Cable TV experiencing problems, tune to another station.
Make sure channels are set into memory.
Cable TV company is scrambling signal.
Check antenna orientation.
No Cable TV reception.
Check all Cable TV connections.
Set TV/CABLE menu option to the “CABLE” mode.
Station or Cable TV system problems, try another station.
Make sure TV/CABLE menu option is in the appropriate mode.
If using antenna, check UHF antenna connections.
No reception above channel 13.
TV shuts off.
No broadcast on station tuned.
Sleep Timer is set.
Power interrupted.
Closed - Caption is not activated.
TV station experiencing problems or program tuned is not
closed captioned. Try another channel.
Check Cable TV connection or VHF/UHF antenna, reposition
or rotate antenna.
Set Closed Caption decoder in the menu.
Select proper language in the menu options.
Display is not shown in your
language.
Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local
dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
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POWER
TV BROADCAST RECEPTION
The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non-
active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not
affect the performance of your product.
• Check digital signal strength.
Digital broadcasting screen
problem.
37
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