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26 _ troubleshooting
PROBLEM SOLUTION
EmoDio Program
malfunction.
Check if your PC meets the basic system
requirements.
Connection to your PC
is disabled.
Check if the direct connect USB adaptor is
correctly connected and try again.
Press <Start> on the toolbar of your PC to run
Windows Update. Select Key Updates and
Service Packs, then update all. Reboot your
PC and reconnect.
When connecting via a USB port on the front
of your PC or a USB hub, it may not connect
properly. If there is an unstable connection,
connect it via the USB port on the rear of your PC.
The le transfer rate is
too slow.
If you have formatted the player on Windows
2000, the le transfer may be delayed. Format
the player on Windows XP or Vista and try again.
If you are running multiple programs including
<EmoDio> on your PC, the le transfer rate will
be slow. Exit unnecessary programs and try
transferring again.
Player isn’t playing.
Check if the available le has been saved in
the memory of the player.
Check if the music le is damaged.
Check if there is enough battery power.
This player does not support secure WMA les
from online stores.
File upload doesn’t work.
Check if the direct connect USB adaptor is
securely connected. Reconnect if necessary.
Check if the memory is full.
Press the Reset hole.
26


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