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Problem Action
Leaks water.
Make sure the door is properly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and secured to the
drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
Has odours.
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitise periodically.
Clean the door seal (diaphragm).
Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubble models only).
You may not be able to see bubbles if there is too much items in the drum.
Severely contaminated laundry may not generate bubbles.
Can I open the AddWash
door at any time?
The AddWash door can be opened only when the indicator appears.
However, it does not open in the following cases:
- When the boiling or drying process is running and the internal
temperature becomes high
- If you set the Child Lock for safety reasons
- When the drum wash or drum drying cycle that does not involve
additional laundry is running.
A message appears on
the display to alert that
dispenser is open.
Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
Untitled-4 59 2020-08-28  3:05:08
59


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