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Troubleshooting
English66
Code Action
AddWash door is open
(applicable models only)
This message appears when you open the AddWash door without tapping and
holding . If this happens, do one of the following:
Press the AddWash door to close properly. Then, tap and hold and try
again.
To add laundry, open the AddWash door and input laundry. Close the
AddWash door properly. Then, tap and hold to resume operation.
OC
Water has overflowed.
Restart after spinning.
If the information code remains on the display, contact a local Samsung
service centre.
LC, LC1
Check the drain hose.
Make sure the end of the drain hose is not placed on the floor.
Make sure the drain hose is not clogged.
If the information code remains, contact a customer service centre.
3C
Check the drum motor for operation.
Try restarting the cycle.
If the information code remains, contact a customer service centre.
3CP
The electronic control needs to be checked.
Try restarting the cycle.
If the information code remains, contact a customer service centre.
UC
Check the pulsator motor for operation.
Check if power is supplied properly.
If the information code remains, contact a customer service centre.
Low voltage detected.
Check if the power cord is plugged in.
If the information code remains, contact a customer service centre.
HC High temperature heating check.
If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
Turn the machine off, and restart the cycle.
If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
Turn the machine off, and restart the cycle.
If the information code remains, contact a customer service centre.
8C
The MEMS sensor is not working properly.
Turn the machine off, and restart the cycle.
If the information code remains, contact a customer service centre.
U-PJT_COMBO-AD_SimpleUX_WEB_SSEC-01_EU_English.indd 66 2021/2/23 19:12:10
66


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