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Before contacting a service center
Appendixes
125
Situation Suggested remedies
The TV does not display your
photos
•
Make sure that the camera is correctly
connected to the TV with the A/V cable.
•
Make sure that your memory card contains
photos.
Your computer does not
recognize your camera
•
Make sure that the USB cable is connected
correctly.
•
Make sure that your camera is switched on.
•
Make sure that you are using a supported
operating system.
Your computer disconnects
the camera while transferring
les
The le transmission may be interrupted by static
electricity. Disconnect the USB cable and connect
it again.
Situation Suggested remedies
i-Launcher is not functioning
properly
•
End i-Launcher and restart the program.
•
Make sure that i-Launcher is set to On in the
settings menu. (p. 108)
•
Depending on your computer's specications
and environment, the program may not launch
automatically. In this case, click Start
All Programs Samsung i-Launcher
Samsung i-Launcher on your Windows
computer. (For Windows 8, open Start screen,
and then select All apps Samsung
i-Launcher.) Or, click Applications
Samsung i-Launcher on your Mac OS
computer.
Your TV or computer
cannot display photos and
videos that are stored on a
microSDXC memory card.
microSDXC memory cards use the exFAT le
system. Ensure that the external device is
compatible with the exFAT le system before
connecting the camera to the device.
Your computer does not
recognize a microSDXC
memory card.
microSDXC memory cards use the exFAT le
system. To use microSDXC memory cards on a
Windows XP computer, download and update
the exFAT le system driver from the Microsoft
website.
126


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