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Symptom Check Remedy
HUB doesn't work properly
Is the HUB plugged in?
Is the LAN cable connected to
the wireless router and the HUB
properly?
When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
Plug in the HUB.
Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
Reset the HUB (see page 66).
Press here
If you experience troubles with
connecting the HUB and Link
Mate, try relocating the Link Mate
so that the Link Mate is closer to
the wireless router or HUB.
Link Mate doesn't work properly
Is the Link Mate plugged in?
Does the Link Mate's top LED
indicator remain red 5 minutes
after you turn it on?
Plug in the Link Mate.
Check whether the Wi-Fi router
you're using had been certified for
Wi-Fi.
Unplug the Link Mate, plug it back
in, and then reconnect it to the
router.
Reset the Link Mate (see page
66).
Press here
If used with a HUB
- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 14, item 3.)
Press here
- If the problem persists, reset the
HUB (see page 66).
Press here
- Unplug, then plug in the HUB.
Then, unplug and plug in the
Link Mate.
- If you experience troubles with
connecting the HUB and Link
Mate, try relocating the Link
Mate so that the Link Mate is
closer to the wireless router or
HUB.
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