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Appendix
Problem Solutions
The Clean Station is not
connected to Wi-Fi. Check the settings of the wireless router.
Clean Station is
successfully connected
to the smartphone,
but I cannot operate
the product from the
smartphone.
Turn off the SmartThings app and then run it again.
Disconnect the smartphone from the wireless router and then connect it
again.
Turn off the Clean Station and turn it back on. Wait for a few minutes,
and then open the SmartThings app again. I cannot turn on the vacuum
cleaner on the SmartThings app.
I cannot turn on the
vacuum cleaner on the
SmartThings app.
Check if the vacuum cleaner is offline on the SmartThings app.
Connect the wireless router with the Clean Station again by referring to
the ‘SmartThings app section in the user manual.
The Clean Station
appears to be offline
in the SmartThings
app after successfully
registering the device.
Check the Internet connection of your wireless router. Firewall settings in
your network may interrupt the SmartThings app to work normally.
Connection may be lost if the Clean Station is too far away from the
wireless router.
Close the SmartThings app and then restart it.
If you cannot resolve the lost connection, try registering your product
again.
If the SSID/password of your wireless router has changed, try the product
registration again.
Check if the Clean Station is in Sleep mode. To cancel the Sleep mode,
press the Auto Empty button. When controlling with a smartphone, a
response is delayed.
If the vacuum cleaner and the smartphone are not connected to the same
wireless router, a response can be delayed depending on the network
environment.
When controlling with a
smartphone, a response
is delayed.
If your smartphone is not connected to the same network as the Clean
Station, response can be delayed depending on the network environment.
This Vacuum cleaner is approved for the following.
-The Low Voltage Directive 2014/35/EU
-The EMC Directive 2014/30/EU
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following
internet address: The official Declaration of conformity may be found at http://www.samsung.com, go
to Support > Search Product Support and enter the model name.
Untitled-5 45 2023-07-28  2:24:33
45


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