Manual Samsung VR9200 POWERbot - VR20J9259 (page 140 of 144) (English, German, Dutch, French)

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Symptom Checklist

POWERbot moves

around at the same

place.

fDust sensor mode is on.

– The dust sensor mode is on by default. When the POWERbot passes through a

dusty area, it moves around that area to focus on cleaning.

fPOWERbot moves around an area and the "DUST" is on the display panel

even though there's no dust at the surrounding area.

– Check if foreign matters are caught between the dustbin and power brush and

then remove them.

POWERbot does not

clean a certain area.

fCheck if the charger is installed near a narrow passage or door, and reinstall it

in the other areas.

– If the charger is installed near a narrow passage or door, the POWERbot

cannot pass through the passage or doorsill.

The battery usage time

of the Virtual guard is

too short.

fCheck if you're using manganese drycell batteries and replace the batteries

with new ones. (2 type D (LR20) batteries)

I have installed the

Samsung Smart

Home app, but, the

POWERbot fails to be

connected.

fYou can use the product after connecting the wireless router and the

POWERbot through Easy-Setup according to the procedure.

I fail to log into the

Samsung account.

fCheck your ID and password on the screen of the Samsung account.

There appears a

message saying there

is a failure during

Easy-Setup.

fYou may have failed temporarily due to the distance from the wireless router or

other obstacles. Please try again after a while.

The products do not

work even though

the smart phone is

normally connected to

the POWERbot.

fTurn off the Samsung Smart Home app and then run it again, or disconnect

the smart phone from the wireless router and then connect it again. Or turn off

the power supply of the POWERbot, turn it on, wait for a minute or longer, and

then run the Smart Home app again.

The functions of the

Samsung Smart Home

App do not work.

fCheck if the remote control blocking function of the POWERbot is set. (If the

Wi-Fi indicator is turned off, the remote control is locked.)

The Samsung Smart

Robot Vacuum App

fails to get started.

fCheck if the POWERbot is connected to the wireless router.

POWERbot is not

connected to Wi-Fi.

fCheck the setting status of the wireless router.

Troubleshooting

4_SR9200J_EN_DJ68-00732D-00.indd 32 2015-08-26 오전 11:57:25

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Samsung VR9200 POWERbot - VR20J9259 Manual

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