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Troubleshooting
Troubleshooting
Symptom Checklist

the Jet Bot Combo appears
on the SmartThings
App though the Jet Bot
Combo’s registration
has completed without a
problem.
Close the SmartThings App and then run it again.
Check whether there is an internet connection problem of the wireless router.


the Jet Bot Combo appears
on the SmartThings App
during normal operation
of the App.
If the Jet Bot Combo is distant from a wireless router, connection cut may
occur.
Close the SmartThings App and restart the App.
If the connection cut occurs repeatedly, try the product registration again.
When the SSID/password of a wireless router is changed, try the product
registration again.
Check whether the Jet Bot Combo is in the Power-Saving Mode. Press the
to cancel the Power-Saving Mode.
A map cannot be saved.

map with the SmartThings App.
When the Jet Bot Combo starts cleaning from the Clean Station and completes
cleaning one time in Auto Clean, a map is saved.
When controlling with a
smartphone, a response is
delayed.
If the Jet Bot Combo and the smartphone are not connected to the same
wireless router, a response can be delayed depending on the network
environment.
English54
54


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