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SmartThings App
SmartThings App
SmartThings App
Before using SmartThings
The SmartThings App is only compatible with models that have a Wi-Fi function.
If you do not have a Wi-Fi router, you cannot use the SmartThings App.
1. Setting up the wireless router
Please refer to the user manual of your wireless router for the settings of the wireless router.
SAMSUNG Jet Bot Combo supports both Wi-Fi 2.4GHz and 5GHz.
SAMSUNG Jet Bot Combo supports IEEE 802.11b/g/n and Soft-AP.
- IEEE 802.11n is recommended.

server option function is activated on the wireless router.
The Jet Bot Combo supports the WEP-OPEN, WPA-PSK/TKIP, and WPA2-PSK/AES for the authentication and
encryption protocols.
- WPA2-PSK/AES is recommended.
- 


of your PC or modem, your Jet Bot Combo may not be able to connect to the Internet. Ask your Internet service
provider about the procedure to connect an apparatus other than a PC to the Internet.
If your internet service provider requires your ID or password to connect to the internet, your Jet Bot Combo may
not be able to connect. If this is the case, you must enter your ID or password when connecting to the Internet.

service provider to resolve these issues.
Some wireless routers may transmit an abnormal Domain Name Server (DNS) address even if the Internet is not
connected. If this occurs, contact the manufacturer of your wireless router and your Internet service provider.
If you still cannot connect to the Internet even after trying the procedure provided by your Internet service
provider, please contact Customer Service.

NOTE
When pressing and holding the button for 3 seconds, the network status is guided by voice.
Setting Wi-Fi On/Off function: Hold the button down for 3 seconds and then the button for 3 seconds to
switch the Wi-Fi off or on to use again while the vacuum cleaner is on standby or charging.
2. Downloading the SmartThings App
Download and install the SmartThings App from the markets (Google Play Store, Apple App Store, or SAMSUNG
Galaxy Store).
NOTE
SmartThings is incompatible with some tablets and some mobile devices.
Visit Play Store or App Store to see if your mobile device is compatible with SmartThings.
The supporting software version of the SmartThings app is subject to change according to the OS supporting
policy the manufacturer provides. In addition, as for the SmartThings app or the functions that the app supports,
the new application update policy on the existing OS version can be suspended due to usability or security
reasons.
The SmartThings app is subject to change without notice to improve usability or performance. As the mobile
phone OS version is updated every year, the SmartThings is also updated continually according to the latest OS.
If you have enquiries regarding the items mentioned above, please contact us on st.service@samsung.com.
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