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Connecting to a computer
Symptom Explanation/Solution
When using the movies,
a computer does not
recognize your camcorder.
Install the provided software programme.
²
pages 86, 87
Disconnect the USB device other than the keyboard, the mouse and the
camcorder from the computer.
Disconnect the cable from the computer and camcorder, restart the computer,
then connect them again correctly.
Cannot play a movie file
properly on a PC.
A video codec is needed to play the file recorded on your memory camcorder.
Install the software provided with your camcorder.
²
pages 86, 87
Please install by using the software CD that came with this camcorder.
We do not guarantee compatibility for different CD versions.
Make sure you insert the connector in the correct direction, and connect the USB
cable to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer.
And connect it again properly.
Cannot use the provided
software, "CyberLink
MediaShow4", on the
Macintosh computer.
On a Macintosh computer, you can also transfer data by connecting the USB cable,
but the provided CyberLink MediaShow4 is not Macintosh-compliant.
On a Macintosh computer, you can upload recordings using the iMovie application.
This memory camcorder can be used only as a removable storage device for the
computers with Macintosh (OS version 10.3 or later) and Windows 2000.
"CyberLink MediaShow4"
does not function properly.
Exit the "CyberLink MediaShow4" programme, and restart the Windows computer.
The image or sound on your
camcorder is not played on
your computer properly.
Movie playback or sound may stop temporarily depending on your computer.
The movie or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed
USB (USB2.0), the images or sound may not be played back correctly.
The images and sound is copied to your computer is not affected.
The playback screen is
paused or distorted.
Check the system requirements to play a movie.
²
page 84
Exit other all applications running on the current computer.
If a recorded movie is played on your camcorder connected to a computer, the
image may not play smoothly, depending on the transfer speed. Please copy the
file to your PC, and then play it back.
117


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