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Obtention d’aide
Obtenez une assistance directe de Samsung si vous rencontrez un problème sur votre téléviseur.
Obtention d’aide via la gestion à distance
Paramètres Assistance Gestion à distance
Dès lors que vous avez accepté le contrat de service, vous pouvez utiliser la Gestion à distance pour bénéficier d'une

les éventuels problèmes et mettre à jour le logiciel de votre téléviseur à distance, via Internet. Vous pouvez activer
ou désactiver la Gestion à distance.
" Cette fonction nécessite une connexion Internet.

Le service d'assistance à distance de Samsung vous permet de bénéficier de l'aide personnalisée d'un technicien de

Diagnostic de votre téléviseur
Réglage des paramètres du téléviseur à votre place
Réinitialisation des paramètres par défaut de votre téléviseur
Installation des mises à jour de micrologiciel recommandées


1.
Appelez le centre de contact Samsung et demandez une opération de support technique à distance.
2.
Ouvrez le menu de votre téléviseur, puis accédez à la section Assistance.
3.
Sélectionnez Gestion à distance, puis lisez et acceptez les contrats de service. Lorsque l'écran de saisie du NIP
s'ouvre, communiquez le NIP à l'agent.
4.
Ce dernier aura alors accès à votre téléviseur.
13


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Others manual(s) of Samsung UE65MU6100

Samsung UE65MU6100 User Manual - English - 155 pages

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Samsung UE65MU6100 User Manual - Dutch - 155 pages


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